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Unho Tulum

5.0 star property
Escape to this family-friendly haven where relaxation meets adventure.

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Photo gallery for Unho Tulum

Front of property
40-inch Smart TV with digital channels, TV, printers
Outdoor pool, open 8:00 AM to 10:30 PM, sun loungers
Deluxe House, 3 Bedrooms, Private Pool, Ground Floor | Living room | 40-inch Smart TV with digital channels, TV, printers
40-inch Smart TV with digital channels, TV, printers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Laundry
  • Outdoor Space
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Studio, Private Pool

Deluxe Studio, Private Pool | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Studio, Private Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Private Pool, Courtyard View

Superior Apartment, Private Pool, Courtyard View | Living area | 40-inch Smart TV with digital channels, TV, printers

Superior Apartment, Private Pool, Courtyard View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment

Standard Apartment | Private kitchen | Microwave, stovetop, coffee/tea maker, rice cooker

Standard Apartment

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Pillow menu
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Studio

Comfort Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Comfort Studio

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Pillow menu
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor | Living room | 40-inch Smart TV with digital channels, TV, printers

Deluxe House, 3 Bedrooms, Private Pool, Ground Floor

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower | Living room | 40-inch Smart TV with digital channels, TV, printers

Deluxe Apartment, 3 Bedrooms, Private Pool, Tower

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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About the neighborhood

Map
C. 7 Poniente, 24, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 7 min drive
  • Tulum Beach - 11 min drive
  • Tulum Mayan Ruins - 12 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Sukhothai - ‬4 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬12 min walk
  • ‪Vaivén - ‬13 min walk
  • ‪La Consentida - ‬13 min walk

About this property

Unho Tulum

Suburban Tulum aparthotel in La Veleta with free parking
Along with an outdoor pool, this aparthotel has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a pillowtop bed. Comforts include premium bedding and a pillow menu, and guests will also find conveniences like a microwave and a coffee/tea maker. Housekeeping is available on request.
Unho Tulum offers 15 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include kitchen islands. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room microwaves and rice cookers. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Languages

English, Spanish

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Massages
  • Spa services
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site

Family friendly

  • Babysitting (surcharge)
  • Highchair
  • Travel crib
  • Children's dinnerware

Food and drink

  • Stovetop
  • Microwave
  • Kitchen island
  • Rice cooker
  • Spices
  • Blender
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Griddle

Bedrooms

  • Premium bedding
  • Down comforter
  • Pillow menu
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Soap
  • Towels provided
  • Shampoo
  • Toilet paper
  • Hair dryer

Entertainment

  • 40-inch Smart TV with digital service

Outdoor areas

  • Deck or patio
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Printer
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Chef
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • In-room massages
  • Vending machine
  • Porter/bellhop

Location highlights

  • Near the sea
  • In the suburbs
  • In a village

Things to do

  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 15 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Unho Tulum Tulum
Unho Tulum Aparthotel
Unho Tulum Aparthotel Tulum

Frequently asked questions

Does Unho Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:30 PM.

Is Unho Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Unho Tulum?

Self parking is free at this property.

What time is check-in at Unho Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Unho Tulum?

Check-out is at 11:00 AM.

Where is Unho Tulum located?

This family-friendly Tulum aparthotel is located by the sea, within 2 mi (3 km) of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).

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Unho Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 28 reviews
Rating 8 - Good. 4 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

9.2/10

Cleanliness

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
The communication between the host was amazing. The AC was great WiFi was great too. Shower pressure 10/10. The only problem was the potholes but the hotel was perfect.
Stayed 4 nights in Jan 2025

6/10 Okay

Yuliya

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were missing towels and some supplies. We were able to request but generally we expect those things in the room on arrival. Really bad roads nearby.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little place to stay at a good rate. Walking distance to a few local spots. Surrounding area is under construction but that didn’t impact our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay...
Stayed 2 nights in Jun 2023

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was such a vibe! My friends and I enjoyed our stay.. the negative comments about the area was not needed! If you ever been to Tulum then you already know it is developing, however, the property was amazing!! The property manager was really helpful, informative, and I was able to communicate with him about whatever I needed during our stay. We really enjoyed our stay!! I encourage yall to book..
Stayed 3 nights in Jul 2024

10/10 Excellent

curtis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautifully decorated! Just a beautiful place
Stayed 3 nights in Mar 2024

10/10 Excellent

linah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The host is so lovely! We had some issues with the payment but he let us stay until we figured it out. Lovely area will be coming back!
Stayed 4 nights in Mar 2024

8/10 Good

Monique

Liked: Amenities, property conditions & facilities, communication
…so many little bugs :-(
Stayed 6 nights in Feb 2023

8/10 Good

Karen

Liked: Amenities, communication
Liked space, decor. Did not like location. Road to Unho, rocky, muddy, rough terrain some roads to get there (rent a jeep or 4x4 if you can. Property for most part maintained. Only issues were. Pool was dirty upon arrival. Asked attendant if pool was cleaned he said “yes”, but when we asked a different attendants after he left, he said “no” and immediately started cleaning the pool (we appreciated that). Fixtures in the house were rusty (especially the sink in the kitchen). It looked very dirty with the rust (I was creeped out to wash dishes in it). At first I thought that the rust stains could not come out but then I asked one of the female attendants to clean it. She got a sponge n some soap and to my surprise “most” of the rust came out. I also had an issue with the upstair shower. I noticed a “black” unknown substance around the bottom of the shower. I looked at it for a couple of days then finally asked the male attendant if he knew what the substance was? He said he did not know but he would try to get it out with bleach. He put the bleach on it and most of the black substance disappeared. He had to do this 2 days in a row (it appeared to be mold to me. Around the faucet also had little black specs. So long story shirt, the property in general diid not appear to be inspected or deep cleaned before I arrived. Property smelled like it was just sitting there, like it was not freshly cleaned. Expected more when cleanliness was concerned. I would not stay here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

tuan

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities, communication
El departamento/habitación es muy amplio, confortable, bien iluminado,limpio. La atención impecable.

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2024

10/10 Excellent

MarKetha

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in May 2024

10/10 Excellent

MONTSERRAT

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2024

10/10 Excellent

Carey

Stayed 5 nights in Dec 2023

8/10 Good

Camille

Liked: Cleanliness, room comfort, communication
Agréable séjour
Très bel établissement. Chambre spacieuse et joliment décorée. Nous avions une petite piscine privée sur notre terrasse ce qui rendait le séjour encore plus agréable. Hôte disponible et réactif Le seul bémol est l’accès à l’hôtel qui nécessite de conduire sur une route en très mauvais état
Stayed 2 nights in Jul 2023

10/10 Excellent

KAREN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 2 nights in Jun 2023

10/10 Excellent

MARCIA

Liked: Cleanliness, room comfort, communication
Maravilhoso
Piscina aquecida maravilhosa
Stayed 3 nights in Feb 2023

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 2 nights in Feb 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities, communication
.