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Tulum Cacao paradise

3.0 star property
Hotel in Tulum with a fitness center and a rooftop terrace

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Photo gallery for Tulum Cacao paradise

Junior Studio Suite | Terrace/patio
Comfort Apartment | Living area
Junior Studio Suite | Terrace/patio
Comfort Apartment | Private kitchen | Full-size fridge, microwave, oven, dishwasher
Front of property

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Pool
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Ensuite

Highlights

Private plunge pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
Dishwasher
Separate bedroom
Private bathroom
2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Studio Suite

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
Dishwasher
Private bathroom
2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment | In-room safe, iron/ironing board, free WiFi, bed sheets

Comfort Apartment

Highlights

Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
Dishwasher
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
12 1 Pte La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 5 min drive - 3.7 km
  • Tulum Mayan Ruins - 8 min drive - 6.0 km
  • Tulum Beach - 11 min drive - 5.1 km
  • Las Palmas Public Beach - 52 min drive - 6.0 km
  • Playa Paraiso - 71 min drive - 6.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • ‪Sukhothai - ‬14 min walk
  • ‪El Camello Jr - ‬15 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬8 min walk
  • ‪Vaivén - ‬7 min walk
  • ‪La Consentida - ‬2 min walk

About this property

Tulum Cacao paradise

Hotel near Tulum Mayan Ruins
At Tulum Cacao paradise , you can look forward to a rooftop terrace, a coffee shop/cafe, and a garden. Treat yourself to a Swedish massage or other spa services. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also find perks like:
  • An outdoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • Local meal delivery service, tour/ticket assistance, and outdoor furniture
Room features
All guestrooms at Tulum Cacao paradise boast perks such as private plunge pools and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Full-sized refrigerators/freezers, dishwashers, and microwaves
  • Wardrobes/closets, ovens, and blenders

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 16 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle rentals
  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Full-sized refrigerator
  • Laundry facilities
  • Microwave
  • Outdoor pool

Guest services

  • Concierge services
  • Laundry facilities
  • Tour/ticket assistance
  • Virtual front desk

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • 2 bathrooms
  • Towels

Food and drink

  • Blender
  • Coffee/tea filters (reusable)
  • Cookware/dishes/utensils
  • Dishwasher
  • Griddle
  • Local meal delivery service
  • Microwave
  • Oven
  • Refrigerator

More

  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Private plunge pool
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 at check-out

Access methods

Access code, host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2850 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Tulum Cacao paradise Hotel
Tulum Cacao paradise Tulum
Tulum Cacao paradise Hotel Tulum

Frequently asked questions

Does Tulum Cacao paradise have a pool?

Yes, this property has an outdoor pool.

Is Tulum Cacao paradise pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay. A cleaning fee of MXN 250 also applies. Service animals are exempt from fees.

How much is parking at Tulum Cacao paradise ?

There is free parking nearby.

What time is check-in at Tulum Cacao paradise ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tulum Cacao paradise ?

Check-out is at noon.

Does Tulum Cacao paradise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2850 per vehicle applies.

Where is Tulum Cacao paradise located?

Located in La Veleta, this hotel is 0.8 mi (1.3 km) from Holistika Art Walk and 3.1 mi (5 km) from Tulum Beach. Hospital de Tulum and Dos Aguas Park are also within 1 mi (2 km).

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Tulum Cacao paradise Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Melanie

Stayed 4 nights in Jan 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023