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The Waves Tulum by BNB Experience

3.0 star property
Hotel with 3 outdoor swimming pools, near Tulum National Park

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Photo gallery for The Waves Tulum by BNB Experience

Luxury Apartment | Iron/ironing board, free WiFi
3 outdoor pools
Sauna, hot tub, steam room
Exterior
Building design

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
The current price is AED 171
AED 217 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Apartment

Luxury Apartment | Iron/ironing board, free WiFi

Luxury Apartment

Highlights

Patio
Private pool
Kitchenette
2 bedrooms
Private bathroom
Microwave
Cookware/dishes/utensils
Iron/ironing board
  • 81 sq m
  • Sleeps 4
  • 2 King Beds

Luxury Studio

Highlights

Private pool
Kitchenette
Private bathroom
Iron/ironing board
Daily housekeeping
  • 81 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Non Smoking

Deluxe Studio, Non Smoking | Iron/ironing board, free WiFi

Deluxe Studio, Non Smoking

Highlights

Balcony or patio
Private pool
Kitchenette
Hair dryer
Private bathroom
Microwave
Cookware/dishes/utensils
Iron/ironing board
  • 50 sq m
  • Sleeps 3
  • 1 Queen Sofa Bed

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi

Basic Room

Highlights

Kitchenette
Private bathroom
Microwave
Cookware/dishes/utensils
Iron/ironing board
Daily housekeeping
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Studio

Iron/ironing board, free WiFi

Exclusive Studio

Highlights

Patio
Private pool
Kitchenette
Private bathroom
Iron/ironing board
Daily housekeeping
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 456 reviews
The price is AED 253
AED 324 total
includes taxes & fees
11 Feb - 12 Feb
Naala Tulum

About the neighborhood

Map
Av. Kukulkan, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Tulum Beach - 9 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive

Restaurants

  • ‪Sukhothai - ‬9 min walk
  • ‪El Camello Jr - ‬10 min walk
  • ‪El Tio - ‬11 min walk
  • ‪La Consentida - ‬11 min walk
  • ‪Taqueria el Sabor Mexicano - ‬12 min walk

About this property

The Waves Tulum by BNB Experience

Hotel near Tulum Mayan Ruins
Consider a stay at The Waves Tulum by BNB Experience and take advantage of a full-service spa, a hot tub, and a restaurant. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and an elevator
Room features
All 110 rooms offer amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Kitchenettes and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 7:00 AM–noon: USD 180 for adults and USD 180 for children
  • 1 restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Kitchenette

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 1
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Kitchenette

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 180 for adults and USD 180 for children
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 11:00 AM
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

The Waves Tulum by BNB Experience Hotel
The Waves Tulum by BNB Experience Tulum
The Waves Tulum by BNB Experience Hotel Tulum

Frequently asked questions

Does The Waves Tulum by BNB Experience have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–11:00 AM.

Is The Waves Tulum by BNB Experience pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at The Waves Tulum by BNB Experience?

Self parking is free at this property.

What time is check-in at The Waves Tulum by BNB Experience?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Waves Tulum by BNB Experience?

Check-out is at noon.

Where is The Waves Tulum by BNB Experience located?

Situated in Tulum, this spa hotel is 0.6 mi (1 km) from Dos Aguas Park and 2.9 mi (4.7 km) from Tulum Beach. Hospital de Tulum and Hunab Lifestyle Center are also within 2 mi (3 km).

The Waves Tulum by BNB Experience Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness
Beautiful property, the rooms were spacious, clean and comfortable. The pool and property did look a bit rundown and the spa and the restaurant weren’t open. Enjoyed my stay although I would have liked to have spent more time poolside but it didn’t feel very inviting.
Stayed 3 nights in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay, room was very clean staff couldn't been a bit more helpful, and I had to wait an extra 30 minutes for my room but overall it was a good experience. The room included a full kitchen with refrigerator, stove, cutlery, and even chefs knives. I would definitely recommend staying here although the area may not be everyone's cup of tea.
Stayed 3 nights in Jan 2025

6/10 Okay

rachelle

Traveled with group
From the first time I stayed at this property to this time this property is going downhill. The management doesn’t seem to be the same. The restaurant is closed. The gym is not taken care of structures around the building are falling apart. The rooms and beds are decent, but there was no soap to wash any of the dishes and you cannot check in early. They make you wait until 3 PM or later. Spa was also closed.
Stayed 3 nights in Jan 2025

2/10 Terrible

Claudia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not fall for this scam. They show beautiful pictures of the hotel but it’s actually run down dirty and unsafe. DO NOT STAY HERE.
Stayed 6 nights in Dec 2024

10/10 Excellent

david

Stayed 7 nights in Dec 2024

8/10 Good

LaMont

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, the ladies at the front desk were amazing and really helpful. It’s located in a pretty decent area meaning it’s not far from restaurants and bars but the road to get to the property is filled with holes/mud that need to be improved but that’s probably the only real flaw of the property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Netanel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dontria, Washington DC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. I was shocked it was so nice for the inexpensive cost. Sweet staff. Helped call our taxi and gave us directions. I really wish they weee able to clear out the cenote on their property (it was closed, and looks to be closed for some time) that would make this hotel off the charts of rating! Had like 4 large pools, calm staff and residents, 10/10!
Stayed 1 night in Dec 2024

4/10 Poor

Heber

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
La estancia en general fue buena, sin embargo, se me hizo un cobro por “impuestos” con una justificación bastante pobre, ante esta situación solicité factura de dicho cobro, dicha factura no se me concedió. Posterior a mi primera estancia, reservé un día más, se me hizo el cobro y a la mañana siguiente se me negó el servicio, se me negó el reembolso y se me dirigió con Expedia sin ningún tipo de cordialidad. Cuando Expedia se puso en contacto con el hotel, solo una vez respondieron, luego comenzaron a ignorar las llamadas por parte de Expedia. La atención fue bastante pésima, a pesar de que el lugar es bonito, la atención que recibí, arruinó los planes que tenía para esa mañana por tener que estar presentando mi inconformidad con el servicio.
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Rodrigo

Un lugar muy bonito y cálido
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, breakfast was incredible, we recommend it.
Stayed 1 night in Nov 2024

8/10 Good

Julia Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuadros muy amplios, atención amable
Stayed 1 night in Jan 2025

10/10 Excellent

Luis Abraham Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 3 nights in Jan 2025

10/10 Excellent

Willian

Liked: Amenities
Muy bonito y economico
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Stayed 3 nights in Jan 2025

8/10 Good

Mayda, Mexico

Liked: Staff & service
El.personal muy amable y el hotel bonito, cerca de muchos restaurantes pero las ventanas con telarañas y tenia un Jacuzzi con el agua sucia.
Stayed 3 nights in Jan 2025

8/10 Good

Luis Humberto Cortés

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, pero la calle de acceso al hotel está muy dañada
Stayed 4 nights in Dec 2024

6/10 Okay

Charles

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This hotel is located half way to downtown Tulum and the beach, but the roads around the hotel are unfinished, potholes everywhere. There are 3 pools at the hotel, very nice and good sunset view. However the rooms need some upgrades. It is not the most appealing compared to other hotels nearby. Our room is very small and so is the TV. However, we got a very good price, it s great value for the money.

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenidades
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose Jesus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar
Stayed 1 night in Dec 2024