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The Secret Garden

Luxury Tulum aparthotel in La Veleta with free parking

Photo gallery for The Secret Garden

Outdoor pool, sun loungers
Signature Studio Suite, Pool View, Poolside | Lanai
Signature Studio Suite, Pool View, Poolside | Private kitchen | Coffee/tea maker, electric kettle, highchair, dining tables
Classic Room, Patio, Garden Area | Individually decorated, individually furnished, desk, laptop workspace
Signature Studio Suite, Pool View, Poolside | Individually decorated, individually furnished, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Apart-hotel

1 bathroomSleeps 6

Popular amenities

  • Pool
  • Barbecue grill
  • Air conditioning
  • Laundry
  • Outdoor Space
  • Parking included

About this property

The Secret Garden

Luxury Tulum aparthotel in La Veleta with free parking
This aparthotel features an outdoor pool, spa services, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, express check-in, and express check-out are onsite. Each apartment provides a dining area and a sitting area, plus free WiFi and a fenced private yard. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
The Secret Garden offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include dining tables. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and computer monitors. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, French, Polish, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • 24-hour pool access
  • Massages
  • Spa services
  • Body wraps
  • Facials
  • Deep-tissue massages
  • Prenatal massage
  • Thai massages
  • Hot stone massages
  • Hydrotherapy
  • Sports massage
  • Swedish massages
  • Reflexology
  • Ayurvedic treatments

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Babysitting (surcharge)
  • Highchair
  • Children's games
  • Beach toys
  • Pool toys
  • Children's toys
  • Art supplies
  • Children's books

Food and drink

  • Electric kettle
  • Coffee/tea maker

Dining

  • Dining table
  • Couples dining
  • Private picnics

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer (on request)
  • Soap
  • Toothbrush and toothpaste (on request)
  • Toilet paper
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Outdoor areas

  • Terrace
  • Fenced yard
  • Barbecue grill
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area
  • Firepit

Laundry

  • Dry cleaning/laundry service
  • Near laundromat

Work spaces

  • Computer monitor
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No elevators
  • Smooth flooring in room
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Chef
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Luggage storage

Location highlights

  • Near the ocean
  • Near the sea
  • Near the airport
  • Near a train station
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near the bay

Things to do

  • Nature reserve

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • Access via exterior corridors

Similar properties

Front of property

Unho Tulum

Pool
Parking included
Free WiFi
Air conditioning
9.6 out of 10, Exceptional, (18)
Unho Tulum

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 15 per day
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Secret Garden Tulum
The Secret Garden Aparthotel
The Secret Garden Aparthotel Tulum

About the neighborhood

Map
295 Calle 12 Sur, La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 4.1 km
  • Tulum Mayan Ruins - 7 min drive - 5.4 km
  • Tulum Beach - 12 min drive - 6.2 km
  • Playa Ruinas - 18 min drive - 5.6 km
  • Playa Paraiso - 23 min drive - 7.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 37 min drive

Restaurants

  • ‪Sukhothai - ‬8 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪El Tio - ‬10 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬6 min walk
  • ‪Vaivén - ‬5 min walk

Frequently asked questions

Does The Secret Garden have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is The Secret Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Secret Garden?

Self parking is free at this property.

What time is check-in at The Secret Garden?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Secret Garden?

Check-out is at 10:00 AM.

Where is The Secret Garden located?

Located in La Veleta, this luxury aparthotel is within 3 mi (5 km) of Tulum National Park, Cenote Cristal, and Cenote Escondido. Tulum Mayan Ruins and Playa Ruinas are also within 6 mi (10 km).

The Secret Garden Reviews

Reviews

9.4

Exceptional

9 external reviews