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Soles Mayas

2.5 star property
Tulum hotel in La Veleta with an outdoor pool

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Soles Mayas

Front of property
Outdoor pool
Exterior
Free WiFi, bed sheets
Free WiFi, bed sheets

Reviews

3.0 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

Highlights

Air conditioning
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Kitchen
Private bathroom
Rainfall showerhead
Microwave
Coffee/tea maker
Free bottled water
Cookware/dishes/utensils
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Kitchen
Private bathroom
Rainfall showerhead
Microwave
Coffee/tea maker
Free bottled water
Cookware/dishes/utensils
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

View all photos for Room

Free WiFi, bed sheets

Room

Highlights

Air conditioning
Kitchen
Private bathroom
Rainfall showerhead
Microwave
Coffee/tea maker
Free bottled water
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
C. 14 Sur, La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 10 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Sukhothai - ‬10 min walk
  • ‪El Camello Jr - ‬11 min walk
  • ‪El Tio - ‬12 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬5 min walk
  • ‪Vaivén - ‬4 min walk

About this property

Soles Mayas

Hotel near Tulum Mayan Ruins
Near Tulum National Park, Soles Mayas provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Smoke-free premises and tour/ticket assistance
Room features
All guestrooms at Soles Mayas include perks such as air conditioning, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • Coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Soles Mayas Hotel
Soles Mayas Tulum
Soles Mayas Hotel Tulum

Frequently asked questions

Does Soles Mayas have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Soles Mayas pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Soles Mayas?

This property doesn't offer parking.

What time is check-in at Soles Mayas?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Soles Mayas?

Check-out is at noon.

Where is Soles Mayas located?

Located in La Veleta, this hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 3 mi (5 km).

Soles Mayas Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 5 out of 6 reviews" "

5.0/10

Cleanliness

2.6/10

Staff & service

2.0/10

Amenities

2.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jill, Fort Collins, CO

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We showed up on Christmas night, after a long search for the property since it is in a newer area of town and there are no street signs. After several stops for directions, we found the door but the lights were off and the door unlocked. We showed ourselves in because no one was there to greet us at reception. It was clearly under construction with tools everywhere, an empty pool with 18” of murky water. The rooms were unprepared and there were no linens on any of the beds. After walking around the dark building we had to seek other accommodations for the duration of the stay. It was clear that they were not anticipating guests but we never received any notification. We still have not received a reply to our email and we are hoping they do not charge our credit card. Sorely disappointed.
Stayed 2 nights in Dec 2019

8/10 Good

Eduardo

Liked: Cleanliness, room comfort
En diciembre estaba en remodelacion, pero agradabl
Las instalaciones no están como se muestra en las fotos (están en remodelacion) , sin embargo el anfitrion Víctor nos proporcionó habitación extra para compensar el mal entendido entre hotel y hoteles.com
Stayed 2 nights in Dec 2019

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detta hotell är under
Stayed 2 nights in Jan 2020

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stängt. Finns ändå kvar att boka.
Stayed 2 nights in Dec 2019

2/10 Terrible

Jorge alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio
El hotel no nos recibio
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El hotel NO EXISTE!!! Están anunciando un establecimiento que es un edificio abandonado! Cuando llegamos las puertas estaban cerradas, todo el edificio a oscuras y no había nadie del personal allí, incluso las cámaras de seguridad estaban volteadas hacia arriba, el hotel claramente está cerrado al público!!! Exijo que se me reembolse mi dinero. Tuve que conseguir otro hotel de último minuto esa misma noche en plena nochebuena!
Stayed 1 night in Dec 2019