Located close to Ven a la Luz Sculpture and Las Palmas Public Beach, Sivana Tulum has plenty to offer. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
A free beach club on site, a 24-hour front desk, and luggage storage
Smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Heating and ceiling fans
Hypo-allergenic bedding, pillowtop mattresses, and down comforters
Bathrooms with rainfall showers and free toiletries
Wardrobes/closets and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Things to do
Free beach club
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Outdoors
Beach loungers
Beachfront location
Accessibility
This property does not have elevators
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Ceiling fan
Down comforter
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
More
Connecting rooms available
Individually decorated
Individually furnished
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Sivana Tulum Hotel
Sivana Tulum Tulum
Hotel Sivana Tulum
Sivana Tulum Hotel Tulum
Frequently asked questions
Is Sivana Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sivana Tulum?
Self parking is free at this property.
What time is check-in at Sivana Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Sivana Tulum?
Check-out is at noon.
Where is Sivana Tulum located?
Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Ven a la Luz Sculpture and Tulum National Park are also within 6 mi (10 km).
Sivana Tulum Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 42 out of 90 reviews" "
10 - Excellent
42
Rating 8 - Good. 18 out of 90 reviews" "
8 - Good
18
Rating 6 - Okay. 12 out of 90 reviews" "
6 - Okay
12
Rating 4 - Poor. 6 out of 90 reviews" "
4 - Poor
6
Rating 2 - Terrible. 12 out of 90 reviews" "
2 - Terrible
12
8.0/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Dina
Traveled with partner
20 November 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has salty water in the bathroom and shower. Made it very uncomfortable to shower and brush teeth. Rooms are super small. Staff is nice and helpful. Beach is small but cozy. Our room was facing the main road and we could hear everything. There is pharmacy right across from this hotel. For the price they charge per night, they should have fresh water in the bathroom. They do have convenient parking and few places to eat very close by.
I paid a Room with ac and i sure would think it has water , and has neither
Juan
Stayed 1 night in Sep 2024
8/10 Good
Verified traveler
24 August 2024
Liked: Cleanliness, staff & service
Verified traveler
Stayed 1 night in Aug 2024
6/10 Okay
Verified traveler
5 July 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Falta de atencion al cliente
Llegamos a una habitacion y al regresar de cenar nos dijeron que siempre esa no era y nos tuvimos que mover, no era una buena fecha pero el agua olía feo, la luz se iba a cada rato.
Celebrated our baby moon at Sivana. Staff were very kind and sweet and we enjoyed seeing the dog & cats daily.
This hotel is more rustic than others nearby. Water turned off one day for a few hours, AC is low and available only at night, and our room frequently got bugs. However, we are in the jungle and we appreciated how quiet and peaceful it was. We also love when breakfast is included.
Rooms smell like mold !!
Staff is rude !
And they will not refund u no matter what!
Owner is aggressive and unprofessional !
Not recommened !
Better to camp on the beach
Nice hotel close to famous “Matcha Mama” and “Follow the Dream” sign…breakfast was include which is a huge help to your pocket considering how expensive is Tulum. Special thank you to Camila at the front desk, she was always helpful and gave us great tips and recommendations as this was our first time in Tulum
Patricia
Stayed 2 nights in Mar 2023
8/10 Good
Jennifer
Traveled with family
21 March 2023
Liked: Cleanliness, staff & service, room comfort
Charming Thatched Roof Cabins
Positives: We loved the grounds. There were palm and banana trees, hibiscus, bougainvillea and other tropical foliage that attracted birds. Our thatched roof room was fantastic. King-sized bed was very comfortable. The balcony was a fabulous place to relax.
Negatives: the water was untreated, salt water, with intermittent hot water. You need to brush your teeth with bottled water. The saltiness makes getting a hair brush through your hair a challenge. Finally, the A/C unit from the neighbouring building blew hot air in through our bathroom screen window.
Stayed at Sivana for the weekend and I couldn’t be happier with my choice.. it’s a perfect little quiet hotel away from the noise of Tulum’s night life.. surrounded by nature, cozy and intimate it’s the perfect place for a couple’s getaway. We stayed in the ocean front room and were serenaded by the sound of the waves every night.and even though they have a small staff they are all very attentive, they even helped me decorate the room for my wife’s birthday and got her a cake. So if you’re looking for a place to disconnect from the noise and just relax Sivana is a great choice!
Yonny
Stayed 3 nights in Mar 2023
2/10 Terrible
Paula
7 March 2023
Paula
Stayed 4 nights in Mar 2023
10/10 Excellent
Pierre-François
19 February 2023
Pierre-François
Stayed 2 nights in Feb 2023
10/10 Excellent
Jerome
29 January 2023
Jerome
Stayed 8 nights in Jan 2023
10/10 Excellent
James, Reisterstown
22 December 2022
James
Stayed 4 nights in Dec 2022
8/10 Good
Armon
29 November 2022
Liked: Cleanliness, staff & service
The restaurant and bar were closed for remodeling it appears but those two elements were part of our requirements when making our reservations.
The property is in a good location and they do a good job of keeping the rooms clean. The air conditioner is only allowed to be on between 8 pm and 8 am but we found that it didn't really cool the room during the night. The breakfast was not great, not many options, and if you wanted more food you need to ask. They did not clean the beach loungers and basically left everything for you to do on your own. No bar service during the day and no restaurant on site. Overall, would rate this property as a 3.
Sivana was a little gem in Tulum. Our room felt like our own sanctuary in our tree house and the staff was always attentive and helpful. Sivana gave us exactly what we needed and is an a great location. The breakfast was simple but got the job done and we loved having our waterfront coffee. Would return!