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Holiday Inn Tulum Downtown by IHG

3.5 star property
Hotel with free parking, near Tulum Mayan Ruins

Choose dates to view prices

Photo gallery for Holiday Inn Tulum Downtown by IHG

Outdoor pool
Exterior
Standard Room, 1 King Bed (Outdoor Private Pool) | Premium bedding, Select Comfort beds, desk, laptop workspace
Exterior
View from property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is AED 231
AED 323 total
includes taxes & fees
9 May - 10 May

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Shower, hydromassage showerhead, towels

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Jungle View)

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Outdoor Private Pool)

Shower, hydromassage showerhead, towels

Standard Room, 1 King Bed (Outdoor Private Pool)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, hydromassage showerhead, towels

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Shower, hydromassage showerhead, towels

Standard Room, 2 Double Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 1
  • 1 Twin Bed

Suite, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Terrace/patio

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Pool View

Room amenity

Standard Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Shower, hydromassage showerhead, towels

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View | Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Outdoor Private Pool)

Standard Room, 1 King Bed (Outdoor Private Pool) | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed (Outdoor Private Pool)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Jungle View)

Shower, hydromassage showerhead, towels

Standard Room, 1 King Bed (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Jungle View)

Suite, 1 Bedroom (Jungle View) | Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 Bedroom (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Shower, hydromassage showerhead, towels

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
Select Comfort bed
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO

What's nearby

  • Tulum National Park - 15 min walk - 1.3 km
  • Tulum Mayan Ruins - 5 min drive - 3.4 km
  • Playa Ruinas - 12 min drive - 3.4 km
  • Las Palmas Public Beach - 16 min drive - 4.7 km
  • Playa Paraiso - 21 min drive - 5.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Boston’s Tulum - ‬2 min walk
  • ‪Azul Cafe - ‬1 min walk

About this property

Holiday Inn Tulum Downtown by IHG

Hotel remodeled in 2024 and located near Tulum National Park
Consider a stay at Holiday Inn Tulum Downtown by IHG and take advantage of a coffee shop/cafe, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an elevator, and concierge services
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All 108 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Select Comfort beds and free cribs/infant beds
  • Blackout drapes/curtains and window screens
  • 55-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 250 to 600 for adults and MXN 250 to 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Built in 2022
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hydromassage showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 500 and a deposit of MXN 3630 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 57 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults, and MXN 250 to 600 for children
  • Pet deposit: MXN 3630 per stay
  • Pet fee: MXN 600 per pet (varies based on length of stay) plus MXN 500 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Bakal Tulum
Selina Tulum Downtown
Holiday Inn Tulum Downtown
Tulum Downtown By Ihg Tulum
Holiday Inn Tulum Downtown by IHG Hotel
Holiday Inn Tulum Downtown by IHG Tulum
Holiday Inn Tulum Downtown by IHG Hotel Tulum

Frequently asked questions

Does Holiday Inn Tulum Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Tulum Downtown by IHG pet-friendly?

Yes, Holiday Inn Tulum Downtown by IHG allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 3630 per stay and a fee of MXN 600 per pet, per night. A cleaning fee of MXN 500 also applies. Service animals are exempt from fees.

How much is parking at Holiday Inn Tulum Downtown by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Tulum Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Tulum Downtown by IHG?

Check-out is at noon.

Where is Holiday Inn Tulum Downtown by IHG located?

Located in Tulum City Center, this hotel is within a 15-minute walk of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 1.7 mi (2.8 km) away.

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Holiday Inn Tulum Downtown by IHG Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. Good internet. Helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aniqa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.
Stayed 3 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien, solo que en Expedia lo anunciaban con otro nombre y batallamos poara llegar
Stayed 2 nights in Mar 2025