6/10 Okay
Dina, San Clemente
Traveled with partner
20 November 2024
Liked: Cleanliness, staff & service, property conditions & facilities
First off it’s important to know that the hotel is managed separately from the restaurant bar area which is run by an Italian group who have nothing to do with the hotel. It’s a small hotel with 12 rooms and not well maintained. We booked their oceanfront room. Paid $210 per night including taxes and included breakfast. There are only 2 rooms that are direct oceanfront, rooms #1 lower level and #21 upstairs. No elevator. Room #1 is larger with a nice patio than the upstairs #21 which has a smaller balcony/thatched roof area. We arrived after dark and were shown to our room by the front office guy who had trouble unlocking the sliding glass door which has a large wooden step into the room. Kind of felt like you were stepping into the room via a window. When we got into the room, we found it to be pretty rustic but had a comfortable bed with mosquito netting which we didn’t use and didn’t need. There is a small fridge and coffee maker. Bathroom is decent size and shower pressure was good. We tried to lock the sliding glass door, it wouldn’t lock. Front desk came back and tried but unsuccessful. Told us that it would be fixed tomorrow? Tried to use the safe to store passports etc, safe wouldn’t lock. Indicator showed batteries low. Back to front office guy to fix that. By now we are realized nothing is maintained here. Breakfast is a joke. 1 TBS of rice and beans. 1 chip/ guacamole. No tortillas, only a dinner roll. No refill on coffee. Beach is public with nude sunbathing.
Dina
Stayed 4 nights in Nov 2024