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Playa Esperanza Hotel Tulum

4.0 star property
On beach with outdoor pool for sandy fun near Tulum Mayan Ruins

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Photo gallery for Playa Esperanza Hotel Tulum

Cabin, 1 King Bed, Balcony, Sea Facing | In-room safe, bed sheets
Exterior
Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom
Cabin, Sea View, Ground Floor | In-room safe, bed sheets
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AED 477
AED 588 total
includes taxes & fees
21 Apr - 22 Apr

Room options

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View | In-room safe, bed sheets

Romantic Cabin, Terrace, Sea View

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View | In-room safe, bed sheets

Cabin, Ensuite, Partial Sea View

Highlights

Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Located on the top floor
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing | In-room safe, bed sheets

Basic Cabin, Sea Facing

Highlights

Separate bedroom
Fan
Private bathroom
Free bottled water
Located on the top floor
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

Highlights

Deck/patio
Separate bedroom
Private bathroom
Free bottled water
Located on the ground floor
Daily housekeeping
In-room safe
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside | In-room safe, bed sheets

Cabin, Sea View, Poolside

Highlights

Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Garden View

Highlights

Balcony or patio
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

Highlights

Balcony
Separate bedroom
Fan
Private bathroom
Free bottled water
Located on the top floor
Daily housekeeping
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Partial Sea View

Highlights

Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View

Cabin, Sea View | In-room safe, bed sheets

Cabin, Sea View

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

Highlights

Deck/patio
Separate bedroom
Fan
Private bathroom
Free bottled water
Located on the ground floor
Daily housekeeping
In-room safe
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony | In-room safe, bed sheets

Cabin, 1 Queen Bed, Balcony

Highlights

Balcony
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Garden View

Cabin, Garden View | In-room safe, bed sheets

Cabin, Garden View

Highlights

Balcony or patio
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | In-room safe, bed sheets

Cabin, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Located on the ground floor
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780

What's nearby

  • Las Palmas Public Beach - 5 min walk - 0.5 km
  • Playa Paraiso - 13 min walk - 1.1 km
  • Tulum National Park - 6 min drive - 3.8 km
  • Tulum Mayan Ruins - 12 min drive - 7.7 km
  • Playa Ruinas - 19 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬12 min drive
  • ‪Mulut Jach Ki - ‬10 min drive
  • ‪Templo Dios del Viento - ‬19 min walk
  • ‪La Fiesta Mexicana - ‬10 min drive
  • ‪Playa Pescadores - ‬9 min walk

About this property

Playa Esperanza Hotel Tulum

Upscale hotel near Playa Paraiso
Close to Tulum National Park, Playa Esperanza Hotel Tulum provides amenities like a restaurant. With a white sand beach, free beach cabanas, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a free beach club on site
  • Beach towels, tour/ticket assistance, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Playa Esperanza Hotel Tulum have comforts such as safes and free bottled water.

Languages

English, Spanish

Similar properties

Exterior

La conchita Tulum

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
9.2 out of 10, Wonderful, 129 reviews
The price is AED 407
AED 502 total
includes taxes & fees
28 Apr - 29 Apr
La conchita Tulum

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Frequently asked questions

Does Playa Esperanza Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

Is Playa Esperanza Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Esperanza Hotel Tulum ?

Self parking is free at this property.

What time is check-in at Playa Esperanza Hotel Tulum ?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Playa Esperanza Hotel Tulum ?

Check-out is at noon.

Where is Playa Esperanza Hotel Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of Jaguar Park and Playa Paraiso. Tulum Mayan Ruins and Tulum Beach are also within 3 mi (5 km).

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Playa Esperanza Hotel Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 74 reviews
Rating 8 - Good. 9 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique relaxed placed right on the beach. The restaurant attached was excellent and staff was awesome.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach beautiful sunrise!! Kept our luggage for the day great service
Stayed 1 night in Nov 2024

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The area is lovely. The beach is wonderful. The room was a bit depressing for me and didn’t have AC. If I had a room with AC I would have stayed but unfortunately had to leave early. The staff is very nice.
Stayed 5 nights in Feb 2025

6/10 Okay

Florentino

Liked: Staff & service
The property is average, they shutdown the electricity twice day for a few minutes, at night some bugs get it to the room, they promise to bring sodas and ice to the room, but if you do no ask for them, they do not provide these, the hotel is located in the Jaguar park, if you go out of the area, you have to pay 3 dollar per person/day to re enter to the hotel/park, very bureaucratic process.
Stayed 6 nights in Mar 2025

10/10 Excellent

Deany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Felt very welcome
Stayed 4 nights in Sep 2024

4/10 Poor

kris

Disliked: Amenities, property conditions & facilities
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
Stayed 1 night in Nov 2024

8/10 Good

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being charged $20 to enter the national park for an over $200 a night reservation seems silly. Property is rustic and charming if you love outdoor showers and the sort, ocean front is amazing. Staff we very helpful. Surprised that at this price point hot water was only available during certain hours.
Stayed 1 night in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique to me about the property was that it is just steps away from the beach. Staying here is a unique experience but you got to be ready to he minimalist room. Which is fine because the main attraction is the beach. Staff and services were 20/10 super friendly staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
Stayed 1 night in Mar 2025

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a gorgeous place, on a paradisiacal beach in the middle of the jungle. The staff is very nice and friendly and Daniels is always ready to give you valuable advice and help you if you need it. The restaurants are excellent, very good cocktails and delicious dishes. The ruins of Tulum can be reached by a nice walk of about two kilometres along the beach. You can fall asleep with the sound of the sea. highly recommended
Stayed 1 night in Nov 2024

8/10 Good

krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying here and it was a pleasure. friendly kind staff and beautiful views
Stayed 2 nights in Dec 2023

10/10 Excellent

Nithya

Liked: Cleanliness, staff & service
Playa Esperanza have my Heart. It is a beautiful place located in the jungle and beach and it was very quiet and loved every minute staying in the nature. Host were too friendly, kind, helpful and very understanding. I highly recommend this place to get away from all your worries and enjoy your stay with nature.
Stayed 1 night in Aug 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from staying at Playa Esperanza Hotel in Tulum and felt like we stayed in paradise. It was truly beautiful and could not be happier. The first night our bungalow was probably 50 feet from the ocean. However the ceiling was a bit low for me ( I’m 6ft 2”) so switched to another equally gorgeous bungalow our remaining time there. Daniel and his staff were extremely kind and attentive. If you love nature and the sounds of waves and birds to fall asleep at night, this is the spot for you. Also the ocean was incredibly beautiful and warm to swim in. Can’t wait to return!

6/10 Okay

Ari

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was very basic, with mosquito net that had gaps, and whose rigging divided the room in such a way that it was a hazard. Door didn't lock well, and windows didn't open well. Outdoor bathroom not my taste.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
Stayed 3 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service and staff! The beach to the hotel is amazing! Highly recommend
Stayed 2 nights in Nov 2023

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!!
Extremely poor standard of the room. Room was dirty and not properly cleaned upon arrival nor during the days we stayed there. Poor service from the staff. Spiders and animals in the room. Holes in the furniture. Overall my worst experience from any hotel so we decided to check out early and find a new place to stay. Not worth the money you are paying. The location is absolutely amazing right at a magical beach. But there others hotel in the area, choose them instead! Just be aware that it’s a very quiet place and all restaurants close early.
Stayed 6 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Playa Esperanza provided exactly what we wanted
What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
Stayed 8 nights in Mar 2024

10/10 Excellent

Mary Beebe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!! I continue to return multiple times a year!
Stayed 3 nights in Jan 2024