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Papaya Playa Project

4.0 star property
On private beach with 2 outdoor pools, near Playa Paraiso

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Photo gallery for Papaya Playa Project

Casita Loft Ocean View | View from room
Exterior
Private beach, white sand, free beach cabanas, beach umbrellas
Casa Arena | Private pool
Yoga

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Breakfast available
  • Spa
The current price is AED 1,740
AED 2,202 total
includes taxes & fees
12 Mar - 13 Mar

Room options

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Showing 10 of 10 rooms

View all photos for Casa Palma

Casa Palma | Beach/ocean view

Casa Palma

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
4 bedrooms
  • 300 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Casa Coco

Casa Coco | In-room safe, individually decorated, individually furnished, free WiFi

Casa Coco

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
5 bedrooms
  • 270 sq m
  • Ocean view
  • Sleeps 10
  • 5 King Beds

View all photos for Casita Loft Ocean View with Pool

Casita Loft Ocean View with Pool | In-room safe, individually decorated, individually furnished, free WiFi

Casita Loft Ocean View with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
  • 216 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Arena

Casa Arena | Living area

Casa Arena

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
4 bedrooms
  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Casa Viento

Casa Viento | Pool | 2 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers

Casa Viento

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
5 bedrooms
  • 1640 sq m
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 King Beds and 1 Queen Bed

View all photos for Casita Ocean View with Pool

Casita Ocean View with Pool | In-room safe, individually decorated, individually furnished, free WiFi

Casita Ocean View with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Palapa

Casa Palapa | Balcony view

Casa Palapa

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
5 bedrooms
  • 1719 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Casita Ocean View

In-room safe, individually decorated, individually furnished, free WiFi

Casita Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Bathrobes
Bidet
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Jungle with Pool

Casita Jungle with Pool | In-room safe, individually decorated, individually furnished, free WiFi

Casita Jungle with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Futon

View all photos for Casita Jungle Rooftop Pool

Casita Jungle Rooftop Pool | In-room safe, individually decorated, individually furnished, free WiFi

Casita Jungle Rooftop Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

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The price is AED 1,186
AED 1,448 total
includes taxes & fees
3 Mar - 4 Mar
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About the neighborhood

Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

What's nearby

  • SFER IK - 1 min walk
  • Tulum Beach - 18 min walk
  • Las Palmas Public Beach - 4 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Mayan Ruins - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬2 min walk
  • ‪Kin Toh - ‬2 min walk
  • ‪Mateos - ‬6 min walk
  • ‪Mina - ‬4 min walk
  • ‪Potheads - ‬4 min walk

About this property

Papaya Playa Project

Upscale family-friendly hotel near Tulum Beach
You can look forward to a nightclub, a beach bar, and a terrace at Papaya Playa Project. With a private beach, free beach cabanas, and beach massages, this hotel is the perfect place to soak up some sun. Indulge in a deep-tissue massage and a facial at SPA PAPAYA PLAYA, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy onsite activities like beach volleyball and beach yoga. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and extended parking
  • A roundtrip airport shuttle (surcharge), a free beach club on site, and express check-out
Room features
All 87 individually furnished rooms have perks such as air conditioning, in addition to amenities like late night room service and free WiFi.
More amenities include:
  • Recycling and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/closets, childcare services, and ceiling fans

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Extended parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: USD 60 for adults and USD 35 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Evening entertainment
  • Free beach club
  • Full-service spa
  • Nightclub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • 1 stairs to reach property
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Composting
  • Eco-friendly cleaning products used
  • Individually decorated
  • Individually furnished
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 60 for adults and USD 35 for children
  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Does Papaya Playa Project have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Papaya Playa Project pet-friendly?

No, pets are not allowed at this property.

How much is parking at Papaya Playa Project?

Self parking is free at this property.

What time is check-in at Papaya Playa Project?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Papaya Playa Project?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Papaya Playa Project provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is Papaya Playa Project located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within a 10-minute walk of SFER IK and Tulum National Park. Tulum Beach and Playa Paraiso are also within 2 mi (3 km).

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Papaya Playa Project Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 186 out of 353 reviews
Rating 8 - Good. 63 out of 353 reviews
Rating 6 - Okay. 35 out of 353 reviews
Rating 4 - Poor. 30 out of 353 reviews
Rating 2 - Terrible. 39 out of 353 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krutarth

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay at papaya playa
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Jodey

Lovely resort great staff and amenities!
Stayed 4 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the place a lot
Stayed 4 nights in Aug 2024

10/10 Excellent

Tiki

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, amazing staff and hospitality
Stayed 1 night in Jul 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service
Absolutely horrendous customer service. We’ve been loyal guests for years, spent absurd amounts of money, and were improperly charged for a “late check out fee” despite being at desk at requested time, and they refused to provide explanation nor any receipt/documentation. High turnover rate with staff (everyone friendly has left) and we will never come back. Most unprofessional customer service and check-out experience. Still owed thousands in refunds for “up-charges” and no one there will do anything. Safe location but all other features that made PPP great in the past are now a distant memory. Will consider legal recourse.
Stayed 1 night in Feb 2025

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel papaya playa !
Loved the hotel. Amazing experience !! Will definifely return
Stayed 1 night in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again
Stayed 1 night in Mar 2024

8/10 Good

Shammi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for couples and the staff are nice.
Stayed 4 nights in Feb 2024

6/10 Okay

Dora A

Liked: Cleanliness, staff & service
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
Stayed 4 nights in Jun 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent project have a good time
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!
Stayed 2 nights in Jun 2024

8/10 Good

Koichi

Liked: Staff & service, amenities
Facility is a bit old
Stayed 2 nights in Aug 2024

10/10 Excellent

Zvikomborero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you think of paradise, think of this place
Stayed 4 nights in May 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I came here for my birthday and it was beautiful. The staff were friendly and very helpful! Will definitely be back.
Stayed 3 nights in May 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel .
Stayed 2 nights in Apr 2023

6/10 Okay

Griselda

Liked: Cleanliness, staff & service
Beautiful place, totally felt safe, dinning wasn't what I expected, a/c never worked properly since arrival, attentive and kind staff, breakfast was simple.
Stayed 2 nights in May 2024

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
Stayed 3 nights in Aug 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place, very nice vibe. i had breakfast included ,Buffey was only for weakens, other days menu was very limited.
Stayed 6 nights in Feb 2024

8/10 Good

Yehor

Liked: Staff & service, amenities, property conditions & facilities
Amazing eco hotel!

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good for nature people lovers .
Stayed 4 nights in Aug 2023

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel with expensive drinks
Hotel is nice. Had a few issues waiting for room to be ready and also having to wait for 3 hours due to issues with the safe. Food was good. Drinks were expensive.
Stayed 1 night in Feb 2024

8/10 Good

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with private beach club, total property size is huge. The restaurants in the hotel are extremely overpriced.
Stayed 3 nights in May 2023