See all properties
Save

Otonomus Tulum

4.0 star property
Aparthotel with an outdoor pool, near Tulum Beach

Choose dates to view prices

Photo gallery for Otonomus Tulum

Outdoor pool
Front of property
Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View | Terrace/patio
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Free WiFi, bed sheets
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Washer
  • Air conditioning
  • Kitchen
  • Dryer
The current price is AED 231
AED 604 total
includes taxes & fees
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View | Free WiFi, bed sheets

Studio, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Private bathroom
  • 47 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Private bathroom
  • 65 sq m
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

Comfort Studio, Balcony | Free WiFi, bed sheets

Comfort Studio, Balcony

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Private bathroom
  • 47 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Valley View

Free WiFi, bed sheets

Deluxe Studio, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Private bathroom
  • 47 sq m
  • Studio
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
2 bedrooms
  • 89 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Private bathroom
  • 89 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Private Pool, Sea View

Free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Private bathroom
  • 47 sq m
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
2 bedrooms
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Private bathroom
  • 89 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

You may also like

Ad
Sports facility

Hilton Tulum Riviera Maya All-Inclusive Resort

Tulum
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.4 out of 10, Very Good, 1,705 reviews
The price is AED 1,428
AED 1,428 total
includes taxes & fees
31 Mar - 1 Apr
Hilton Tulum Riviera Maya All-Inclusive Resort

About the neighborhood

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

What's nearby

  • Tulum Beach - 12 min walk - 1.1 km
  • SFER IK - 3 min drive - 2.6 km
  • Ven a la Luz Sculpture - 4 min drive - 3.0 km
  • Tulum Mayan Ruins - 12 min drive - 9.0 km
  • Playa Paraiso - 19 min drive - 5.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬3 min drive
  • ‪Kin Toh - ‬20 min walk
  • ‪Chambao - ‬3 min drive
  • ‪Mateos - ‬16 min walk
  • ‪Taboo Beach Club - ‬3 min drive

About this property

Otonomus Tulum

Aparthotel with an outdoor pool, near Tulum Beach
This smoke-free aparthotel features an outdoor pool, concierge services, and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment features free WiFi and a washer/dryer, plus a kitchen with a refrigerator and a stovetop. A furnished balcony, a dining area, and in-room massages are among the other amenities available to guests. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with washers/dryers. Rooms open to furnished balconies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 499 reviews
The price is AED 264
AED 337 total
includes taxes & fees
23 Mar - 24 Mar
Naala Tulum

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Free offsite parking within 3 ft

Kitchen

  • Refrigerator
  • Stovetop
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Soap
  • Shampoo
  • Toilet paper
  • Towels provided

Living spaces

  • Dining room

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per pet per stay
  • Welcoming dogs only
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Guidebooks/recommendations
  • In-room massages
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Local meal delivery service
  • Front desk (limited hours)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 25 per accommodation, per stay (varies based on length of stay)
  • A damage deposit of USD 0 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Otonomus Tulum pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Otonomus Tulum?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Otonomus Tulum?

Check-out is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this aparthotel is within 1 mi (2 km) of SFER IK and Tulum Beach. Jaguar Park and Tulum National Park are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Otonomus Tulum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.8/10

Cleanliness

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elias

Liked: Cleanliness, amenities, property conditions & facilities, communication
An unforgettable stay! Exceptional service, stunning location. A top-notch hotel, highly recommended
Stayed 4 nights in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had an amazing stay at Otonomus! The place was spotless—the cleanliness was truly impressive. The staff was incredibly friendly and attentive, always making sure we had everything we needed. The apartment itself was in excellent condition, well-maintained, and had all the amenities to make our stay comfortable. The beds were super cozy, ensuring a great night’s sleep after a long day of exploring. The service at the hotel was top-notch, with a warm and welcoming atmosphere. I would definitely stay here again and highly recommend it to anyone looking for a hassle-free and enjoyable experience!
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Dionisio at the hotel was extremely helpful with the reservation and also recommending and booking beach club space for us. The rooms are new, well equipped (doesn't have hairdryers currently, FYI) and a good place. You will need a car to get into Tulum. Would recommend the place.
Stayed 1 night in Feb 2025

4/10 Poor

Edwin

Liked: Property conditions & facilities
Disliked: Cleanliness
The property was spacious and the private rooftop pool was nice. You could see the ocean from the rooftop. Staff was friendly. The beds and sofa futon were very uncomfortable. We had no hot or even warm water the entire week and water in the showers drained only after hours or sometimes a day.
Stayed 7 nights in Feb 2025

10/10 Excellent

dana

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
Stayed 7 nights in Feb 2025

6/10 Okay

Michael

Liked: Communication
The aesthetics of this room was beautiful but the functionality was lacking. Staff was super kind and warm and did what they could. Plenty of parking with security. Fridge in our room made horribly loud sound Showers did not get hot. Shower did not drain well. AC unit on or off, could not adjust anything. Only a sheet on the bed, no blankets. Bed was very firm. No safe in room- important to some for passports and such Also the room codes were all pretty easy to guess. Someone could have entered our room with little effort. Building is still under construction and there was a lot of noise.
Stayed 4 nights in Jan 2025

6/10 Okay

Justin Michael Anthony

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the hotel for 2 out of the 4 nights I had booked. The aesthetics of the hotel and room were consistent with the photos provided online, However, several issues arose during my stay. The code given to acess the room didnt work after numerous attempts by myself and the person at the front desk (eventually i got a actual key to acess the room),there was no safe in the room (to secure personal belongings), the shower water was warm, the bedding was firm and no comforters were provided in my room, the tv was slanted and the remote control was missing from the room (I was able to obtain one from the front desk). Additionally, on the second night, there was a power outage, and the hotel was unable to provide a backup solution. The power outage was the final inconsistency, and had to seek accommodation elsewhere. A friend who was traveling with me had a similar experience, with even more inconsistencies in their own room. While the front desk staff was accommodating and professional, addressing concerns with understanding, I was disappointed by the hotel's policy of not offering refunds, even when guest expectations are not met. It would be beneficial for the hotel to take guest feedback seriously and implement improvements based on reviews. Given the challenges faced during my stay, I would not recommend this property, as it did not meet the standard I anticipated.
Stayed 4 nights in Feb 2025

2/10 Terrible

Enrico

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is completely unprepared to host guests. After a long flight, I arrived exhausted, only to be kept waiting over an hour past check-in time in the lobby to access my room. Once I finally got in, I discovered the door lock was broken, leaving us stuck in the room until it was fixed. The experience only got worse. There was no hot water for the first two days, and on the third day, there was no water at all for the entire day, meaning we couldn’t even shower that evening. We paid extra for a room with a private pool, but the pool was empty for our entire four-day stay. Despite this, they refused to move us to another room or offer any compensation. The apartment itself was poorly equipped: there was no toilet paper or soap provided, the oven didn’t work, and we had to request adapters just to use the stove. There was no microwave, and construction noise from unfinished rooms filled the air from 8 a.m. to 7 p.m. every day with constant banging and drilling. I was patient and gave them time to fix these issues, but nothing was resolved during my stay. They even promised to refund one night, but later rejected Expedia’s request for the refund. This was an incredibly frustrating experience, and the management’s lack of organization and accountability made it even worse. Avoid this place at all costs.
Stayed 3 nights in Jan 2025

2/10 Terrible

Julien

Disliked: Cleanliness, property conditions & facilities, communication
Aucun moyen de contacter l’établissement
Stayed 4 nights in Feb 2025

10/10 Excellent

Edenson

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Jan 2025