Naay Zama Reviews, Deals & Photos 2025

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Rejuvenate your senses at the spa then cool off by the pool surrounded by nature.

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Dates

February 2025

March 2025

Deluxe Room, Hot Tub, Garden View | Premium bedding, down comforters, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet friendly
Pool
Room service
Breakfast available
Spa
Housekeeping

AED 347 total

includes taxes & fees

12 Mar - 13 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 3 of 3 rooms

Elite Room, Garden View

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Premium bedding

Down duvet

Ceiling fan

Private bathroom

Sleeps 4
1 Double Bed and 1 King Bed

Deluxe Room, Hot Tub, Garden View

Highlights

Balcony or patio

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Sofa bed

Down duvet

Ceiling fan

Sleeps 2
1 Queen Bed

Grand Room, Kitchen, Garden View

Highlights

Balcony or patio

Yard

Individually furnished

Individually decorated

Air conditioning

Kitchen

Dining table

Smart TV

Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

Pool
Spa
Parking included
Free WiFi

AED 497 total

includes taxes & fees

24 Feb - 25 Feb

About the neighborhood

Parque Dos Ojos, Tulum, QROO, 77774

What's nearby

Xcacel Beach - 3 min walk
Xel-Há Park - 20 min walk
Xcacel-Xcacelito Sanctuary - 5 min drive
Soliman Bay - 10 min drive
Dos Ojos Cenote - 11 min drive

Getting around

Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

‪Restaurant Kukulkan - ‬8 min drive
‪Restaurante Arlequin - ‬9 min drive
‪Vela Sur - ‬8 min drive
‪Piscis snack bar - ‬9 min drive
‪Los Corales - ‬8 min drive

About this property

Naay Zama

Upscale hotel near Xel-Há Park

At Naay Zama, you can look forward to a terrace, a garden, and laundry facilities. Treat yourself to spa services, such as a hot stone massage, a facial, or a body scrub. Free in-room WiFi and a restaurant are available to all guests.

You'll also find perks like:

An outdoor pool
Free self parking
Cooked-to-order breakfast (surcharge), free bicycle rentals, and beach towels
Beach umbrellas, outdoor furniture, and concierge services

Room features

All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.

More conveniences in all rooms include:

Bathrooms with shampoo
Balconies or patios, wardrobes/closets, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: USD 13.00-28.00 per person
1 restaurant
Room service available

Things to do

Free bicycle rentals
Outdoor pool
Private picnics
Spa services

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Tour/ticket assistance

Outdoors

Beach umbrellas
Garden
Outdoor furniture
Terrace

Spa

Body scrubs
Body treatments
Facials
Massage - deep-tissue
Massage - hot stone
Massage - prenatal

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance

At least 80% organic food
Beach towels
Designated smoking areas
Locally-owned & organized tours & activities
Romance packages available

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan
Down comforter
Premium bedding

Bathroom

Private bathroom
Shampoo
Soap
Toilet paper
Towels

Food and drink

Champagne service

Outdoor space

Balcony or patio

Guidebooks/recommendations
Individually decorated
Individually furnished
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately USD 13.00 to 28.00 per person
Pet fee: USD 40 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

We should mention

This property does not have elevators

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 18 years old and younger are not permitted at this property

Property is also known as

Naay Tulum

Naay Zama Hotel

Naay Zama Tulum

Naay Zama Hotel Tulum

Frequently asked questions

Does Naay Zama have a pool?

Yes, this property has an outdoor pool.

Is Naay Zama pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Naay Zama?

Self parking is free at this property.

What time is check-in at Naay Zama?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Naay Zama?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Naay Zama located?

Situated in a national park, this hotel is within 1 mi (2 km) of Xcacel Beach and Xel-Há Park. Xcacelito Beach and Xcacel-Xcacelito Sanctuary are also within 2 mi (3 km).

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