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Maison Tulum

3.0 star property
Hotel with free breakfast, near Tulum National Park

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Photo gallery for Maison Tulum

Terrace/patio
Reception
Suite | Private kitchen
Lobby sitting area
Sundeck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AED 177
AED 224 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Premium bedding
Ceiling fan
Pillowtop bed
Private bathroom
Rainfall showerhead
Hair dryer
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 Queen Bed

Highlights

Balcony
Air conditioning
TV
Premium bedding
Ceiling fan
Pillowtop bed
Private bathroom
Rainfall showerhead
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Studio, Multiple Beds

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Ceiling fan
Pillowtop bed
Private bathroom
Rainfall showerhead
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Suite

Highlights

Patio
Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
Ceiling fan
Pillowtop bed
  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

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About the neighborhood

Map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min drive - 2.6 km
  • Gran Cenote - 5 min drive - 5.1 km
  • Tulum Mayan Ruins - 8 min drive - 4.1 km
  • Las Palmas Public Beach - 14 min drive - 6.0 km
  • Playa Paraiso - 17 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Encanto Cantina - ‬4 min walk
  • ‪El Takazo Jr. - ‬3 min walk
  • ‪La Fournee - ‬3 min walk
  • ‪Babu Té Bar - ‬3 min walk
  • ‪BABEL Café - ‬3 min walk

About this property

Maison Tulum

Hotel near Tulum Mayan Ruins
Take advantage of free continental breakfast, a rooftop terrace, and a garden at Maison Tulum. The on-site restaurant offers breakfast. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Bike rentals, smoke-free premises, and luggage storage
  • Tour/ticket assistance, multilingual staff, and a front-desk safe
  • Coffee/tea in the lobby and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Maison Tulum feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels

Languages

English, Spanish

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  • Free WiFi
8.6 out of 10, Excellent, 436 reviews
The price is AED 158
AED 211 total
includes taxes & fees
8 Apr - 9 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 4:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Frequently asked questions

Is Maison Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maison Tulum?

Maison Tulum doesn't offer parking.

What time is check-in at Maison Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Maison Tulum?

Check-out is at noon.

Where is Maison Tulum located?

Located in Tulum City Center, this hotel is 0.1 mi (0.2 km) from Dos Aguas Park and 2.4 mi (3.8 km) from Tulum Mayan Ruins. Hospital de Tulum and Temple of Doom are also within 2 mi (3 km).

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Maison Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 552 reviews
Rating 8 - Good. 185 out of 552 reviews
Rating 6 - Okay. 57 out of 552 reviews
Rating 4 - Poor. 26 out of 552 reviews
Rating 2 - Terrible. 11 out of 552 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AWESOME. A little gem completely hidden away from all the hubbub, but easily walkable to it. Our room was large, had everything we needed, the bed was just the right kind of firm, the water was hot, And the owner/manager is beyond kind and attentive. We’ll definitely be back!
Stayed 1 night in Nov 2024

8/10 Good

veeraraghavan

Liked: Staff & service, property conditions & facilities
we had comfortable stay
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Good service. Guillermo was nice and helpful. All in all a very good stay.
Stayed 1 night in Oct 2024

4/10 Poor

ANTHONY

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not so great
Old, not in good condition, shower leaked, only 1 pillow, no blanket. Wouldn't go back.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jean yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, its like being in the jungle with lots of art, the room was big, nice Lightning, confortable bed and nice shower. Very clean and wonderful staff Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.

10/10 Excellent

Jessica Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Stayed 6 nights in Jun 2022

6/10 Okay

Elaine

Liked: Property conditions & facilities, room comfort
Nice place but…
We booked the ground floor suite which would have been nice if not for that annoying sewer smell. We had to buy a candle to get rid of it. The suite is large and comfortable with a nice secluded patio. But… no shampoo or conditioner, no bath mat, no hand towels, no dish cloth, no coffee machine, no chairs on our patio (We had to take the kitchen chairs out but were told not to leave them outside), little details lacking that would make it so much nicer. Cleaning is upon request. Other than that, the hotel is charming, colorful, with funky decorations and so many plants. The courtyard and rooftop terrace are cool. The adjoining restaurant is amazing. Location is two blocks from Tulum main road, walking distance from bus station. Lots of restaurant options around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Stayed 1 night in Dec 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back and stay again!
Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Stayed 2 nights in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Stayed 3 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you

10/10 Excellent

Casey Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Stayed 6 nights in May 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Stayed 15 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Stayed 2 nights in Aug 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!

10/10 Excellent

Jacques

Liked: Staff & service, amenities, property conditions & facilities
Maison Tulum is a real treasure. It's clean It's comfortable. The host, Guillermo, is extremely welcoming and accommodating. Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests. And last, but not least, spending time on the rooftop terrace is a special treat.
Stayed 16 nights in Feb 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Staff & service
This was our first trip to Tulum. My wife and I had a great time! The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating. We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do. We definitely recommend this hotel. We cannot wait to go back.
Stayed 4 nights in Feb 2023

4/10 Poor

Eric

Disliked: Staff & service
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.

10/10 Excellent

Peter Frederik C Hahn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and cozy hotel with excellent service
We stayed one night at Maison Tulum after having stayed for 4 nights at Maison Bacalar, and both places were definitely our best stays during our time in Mexico. We ended up at Maison in Bacalar by coincidence as we took a look at the place without having a reservation, but we were warmly welcomed by the manager Flor who showed us around and made us feel at home immediately. Afterwards, we decided also to spend a night at Maison Tulum. In both places, rooms were spacious and very clean. Beds were comfortable and the shower was great. The decoration of the hotels and rooms is really unique and cozy. In Tulum, Maison is located right in the town center, but it is still relatively quiet and a few minutes away from the noisy main street. In Bacalar, it’s located in a quiet area a 20-30 min. walk outside the town, but near the lake in a really nice garden where we could hear the birds singing. The best part of the stay was the very personal service provided by Flor and the staff, who genuinely cared about their guests. Flor was also always available on WhatsApp to answer any questions and give recommendations on where to go in the area. You can of course find more luxurious resort style hotels in the area if that’s what you’re after, but in our opinion, it can’t compete at all with the whole atmosphere and personal service that we experienced at Maison. We highly recommend staying at Maison in both Tulum and Bacalar, and hope to come back someday!
Stayed 1 night in Feb 2024