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Macondo Tulum

3.5 star property
Apartment with free parking, near Tulum National Park

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Photo gallery for Macondo Tulum

Deluxe Apartment | View from room
Reception
Premium Apartment | Living room | 32-inch TV with cable channels, table tennis
Outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included
The current price is AED 253
AED 549 total
includes taxes & fees
2 Mar - 3 Mar

Room options

View all photos for Premium Apartment

Premium Apartment | In-room safe, desk, free WiFi

Premium Apartment

Highlights

Deck/patio
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
Rainfall showerhead
  • 155 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | In-room safe, desk, free WiFi

Luxury Apartment

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
Rainfall showerhead
2 bathrooms
Microwave
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, desk, free WiFi

Deluxe Apartment

Highlights

Balcony
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
Rainfall showerhead
2 bathrooms
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

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  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, (25)
The price is AED 271
AED 338 total
includes taxes & fees
3 Mar - 4 Mar
NHOA TULUM APARTHOTEL by Maya PM

About the neighborhood

Map
Av Juanek, Aldea Zama Aldea Maya 1, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Beach - 9 min drive
  • Las Palmas Public Beach - 9 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Mercado Tulum - ‬4 min drive
  • ‪Rossina Cafe - ‬11 min walk
  • ‪The OG´s Tulum - ‬11 min walk
  • ‪Safari Comedor Zama - ‬7 min walk
  • ‪Los Morros Tulum - ‬6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macondo Tulum

Apartment with free parking, near Tulum National Park
This smoke-free apartment building features an outdoor pool, a fitness center, and a garden. Free WiFi in public areas and free self parking are also provided. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a TV with cable channels. Additional amenities include a rainfall shower, a laptop-compatible safe, and a shower.
Macondo Tulum offers 17 air-conditioned accommodations with laptop-compatible safes. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads.

This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Cable television is provided.

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Cookware/dishes/utensils

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Towels provided
  • Toilet paper

Entertainment

  • 32-inch TV with cable service
  • Table tennis

Outdoor areas

  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MXN 500 per pet per stay
  • 1 total (up to 22 lbs per pet)
  • Welcoming cats and dogs only

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Laptop-compatible safe
  • Front desk (limited hours)

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 650 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number INA151120728

Property is also known as

MACONDO TULUM Tulum
MACONDO TULUM Apartment
MACONDO TULUM Apartment Tulum

Frequently asked questions

Does Macondo Tulum have a pool?

Yes, this property has an outdoor pool.

Is Macondo Tulum pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 500 per pet, per stay.

How much is parking at Macondo Tulum ?

Self parking is free at this property.

What time is check-in at Macondo Tulum ?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Macondo Tulum ?

Check-out is at 11:00 AM.

Where is Macondo Tulum located?

Located in Zama, this apartment building is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Beach is 2.9 mi (4.7 km) away.

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Macondo Tulum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

7.6/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Very nice property. Loved the pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Shaun

Liked: Cleanliness, room comfort, communication
Solid stay in Tulum.
A great area of Tulum to stsy in, althou yoi will need transportation. The place is very comfortable. Good value.
Stayed 6 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
We enjoyed our stay at Macondo Tulum.
Stayed 1 night in Dec 2023

8/10 Good

Abraham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice property. Pretty pool but a little dirty for my liking. Good WiFi. Great location to lots of things. Good working A/C. Wish it had a washing machine. No drinkable water (so need to buy your own) or beach towels (but they did exchange towels for us)
Stayed 1 night in Jun 2024

4/10 Poor

Ariane

Disliked: Cleanliness, amenities, property conditions & facilities
We planned to stay here for 5 nights and ended up cancelling our stay and booking else where. Our room was not clean, the sofa bed was stained and dirty. The sheets, pillows/towels in our rooms had stains as well and the kitchen sink had splashes of dark food stains. We tried to get a refund and the manager agreed to it based on our conversation with the receptionist. We filed a complaint through Expedia and they tried to get a hold of the manager several times, even though it was the manager who told us to refund it through Expedia and then they will approve it on their end. It was such a stressful trip considering I should be relaxing on vacation. I rarely leave reviews like this, but I highly recommend staying else where.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Great Visit
Our stay at Macondo Tulum was great. I was worried that I would be too far away from town or too close but this location was at a perfect distance from everything we needed. The staff was very welcoming and our room was great. We felt right at home from the moment we got there. Thank you!
Stayed 3 nights in Aug 2023

8/10 Good

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is very well maintained, I will definitely rent this place again. City streets are very bad. (Dustpan it’s the future)
Stayed 2 nights in Sep 2023

2/10 Terrible

yesenia

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is horrible the property doesn’t have check in till 11 pm like it states. Receptionist gets there at 9 am to 3 pm. We ended up getting there at 9:30 pm no one was there. I called and message the number I was provided and no one ever answered. I would advise to call before booking you would see that they would never answer because I was calling to informed them we were not going to arrive at 3 pm for check in but we will be there at a later time and no ever answered we ended up staying in the car till the following morning and no one knew anything or where to complain. The toilet seat was not attached, the towels were so old and see through, the sofa were dirty and it had cigarette burns. The sheets were stained and the mattress was dirty and it smelled like pee. The pool was very dirty and green. The house pans and pots were not in good condition to cook in.
Stayed 9 nights in Nov 2024

6/10 Okay

Tania

Disliked: Cleanliness
Al dpto le falta mucha limpieza las cortinas sucias, el sofá cama que tenía ahí apestaba al igual que le alfombra que tienen, no dejaron ropa para dormir en el sofá
Stayed 3 nights in Dec 2024

10/10 Excellent

JP

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
La propiedad muy bien pero nunca contestan en los números de contacto
Stayed 2 nights in Nov 2024

2/10 Terrible

Francis

Liked: Room comfort
Disliked: Cleanliness, communication
Ce n’est pas un appart hôtel
Appartement hôtel, mais prévoyez d’apporter tout ce dont vous avez besoin. Le barbecue en photo est sympa, mais il faut acheter le gaz vous-même, car la bouteille était vide, et personne ne nous la remplacé, on as juste dit d'en acheter. De plus, il y a des couverts (fourchettes, etc.), mais seulement pour 4 personnes. Pas de sel, poivre, huiles etc si vous venez à plus de 4, cela devient très compliqué pour manger, car il n’y a pas de table, seulement un bar avec 4 tabourets. Les douches fonctionnent très mal, la “piscine” n’est pas nettoyée et n’est pas remplie entièrement. Il y a bien une machine à laver, mais rien pour étendre le linge. L’appartement n’était pas propre : toiles d’araignées, canapé noir de saleté, rideaux très sales, et encore des toiles d’araignées dans les chambres. La communication avec le propriétaire est quasiment impossible. Vous devez absolument arriver avant 18h, ce qui m’a fait perdre la première nuit, car je n’ai pas pu m’arranger avec eux. Bref, je ne recommande pas cet endroit. Il faut tout racheter pour pouvoir utiliser l’appartement correctement. Considérez cela comme une simple chambre d’hôtel pour ne pas être déçu.
Stayed 3 nights in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente estancia, ubicación, y lugar.. Solo parece tener problemas con el olor el baño, por la tarde-noche olía a orines.. desconozco el motivo
Stayed 2 nights in Nov 2024

8/10 Good

Armando

Stayed 9 nights in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
El condominio es bonito y cómoda, la alberca también es bonita pero no está muy limpia. En recepción nunca responden, fue un dolor de cabeza poder comunicarme con ellos y el guardia de la noche no te da nada de información, tardamos más de una hora en encontrar nuestro condominio ya que el solo respondía que le diéramos derecho y nos mandaba a otro lado, considero que es un error total poner de su parte los números de condominios por dentro de los elevadores ya que no se ven, si pudieran enumerar por fuera para que se pueda ver sería una mejora increíble ya que reitero, el guardia de noche solo te responde que el no sabe nada y no hay nadie que te ubique, tienes que estar buscando tu apartamento
Stayed 2 nights in Sep 2024

6/10 Okay

Isabel

Liked: Property conditions & facilities
Disliked: Communication
Les faltan muchas cosas en el departamento. Como un trapo. La vajilla completa. Muy mala calidad de shampoo y acondicionador. Las cortinas y toallas rotas. El control de la tv sin pilas. No gabia gemte em recepcion muchas veces. Nos quedsmos sin intermet un tiempo... otro sin luz...y no habia a quie. Reportar nada
Stayed 7 nights in Sep 2024

8/10 Good

Ruth

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024

10/10 Excellent

Elsa Patricia Soraiz de los

Liked: Cleanliness, amenities, property conditions & facilities, communication
Estuvo muy buena la estancia si es de gran ayuda rentar coche para desplazarte a donde quieras y conocer muchos lugares cerca . Lo único que recomendaría es la visible limpieza del sillón y tapete de la sala , por lo demás todo muy limpio y funcional. Los alrededores hermosos y el lugar y recepción muy bien!! La comunicación muy buena en todo momento te contactan por whats
Stayed 3 nights in Aug 2024

10/10 Excellent

Elsa Patricia Soraiz de los

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Aug 2024

10/10 Excellent

Griselda

Liked: Amenities, property conditions & facilities, communication
Muy accesibles, excelente servicio.
Stayed 1 night in Jul 2024

10/10 Excellent

Mario Rafael

Liked: Cleanliness, room comfort, communication
Muy recomendable
Nos quedamos de pasada para el aeropuerto, todo muy lindo y moderno. Recomendable
Stayed 1 night in Jul 2024

4/10 Poor

Sofiane

Disliked: Cleanliness, amenities, property conditions & facilities, communication
From our experience, the place didn't look like the pictures at all. Our appartment was very dirty (stains on the sofa, on the walls, on the sheets). We stayed only one night instead of four because we couldn't spend our vacation in an environment like that.
Stayed 4 nights in Jul 2024

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
El lugar es muy bonito. Podría mejorar con algunos detalles, pero en general está bien.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Hermoso lugar para disfrutar y descansar. El personal muy amable y respetuoso. La cocina moderna, pero falta de utensilos para uso en la estufa. Solo dos sartenes servian. Solo dos tazas de cafe para una familia de 7 personas. Si pudieran poner los Sartenes correctos para el uso de ese tipo de estufa seria genial. Gracias. Ruth R
Stayed 8 nights in May 2024

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buen condominio solo q esta algo alejado de lo turisitco muy traquila la zona mas para descansar
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Alberto

Stayed 3 nights in Jan 2024