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Hotel Tzalam Tulum

3.0 star property
Comfortable hotel, walk to Tulum Beach

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August 2024

Photo gallery for Hotel Tzalam Tulum

Tzalam Garden View Room | Garden view
Reception
Tzalam Garden View Room | Minibar, free WiFi
Exterior detail
Tzalam Garden View Room | Minibar, free WiFi
Reviews
4.6

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Tulum-Boca Paila Km5.5 parcela 1678, Ejido Jose Maria Pino Suarez, Tulum, QROO, 77760
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture15 min walk
  • Popular LocationPlaya Paraiso22 min drive
  • AirportTulum, Quintana Roo (TUY)29 min drive

Room options

View all photos for Tzalam Garden View Room

Tzalam Garden View Room | Minibar, free WiFi

Tzalam Garden View Room

Highlights

Air conditioning
Sofa bed - single
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
Minibar
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tulum

Located near the beach, Hotel Tzalam Tulum is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 15 min walk
  • Tulum National Park - 6 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Playa Paraiso - 22 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬11 min walk
  • ‪La Taqueria - ‬6 min walk
  • ‪Cenzontle - ‬13 min walk
  • ‪Philosophy - ‬13 min walk
  • ‪Gitano - ‬11 min walk

About this property

Hotel Tzalam Tulum

Hotel near Tulum Beach
Hotel Tzalam Tulum provides a garden and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking and valet parking
  • Luggage storage, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Hotel Tzalam Tulum have comforts such as air conditioning, in addition to amenities like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Family friendly

  • Sofa bed

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Single sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tzalam Tulum Hotel
Hotel Tzalam Tulum Tulum
Hotel Tzalam Tulum Hotel Tulum

Frequently asked questions

Is Hotel Tzalam Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tzalam Tulum?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Tzalam Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Tzalam Tulum?

Check-out is at noon.

Where is Hotel Tzalam Tulum located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach, and Sian Ka'an Biosphere Reserve. SFER IK and Playa Akun are also within 3 mi (5 km).

Hotel Tzalam Tulum Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.6/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020

4/10 Poor

Mayra, Austin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is not ready for occupancy as it is still under construction. The property is on the jungle side of the main road in Tulum & WAY back in the jungle. It is a 5 minute walk down a dirt road from the "hotel" to the main road. It is barely lit at night which made for scary walks at night, especially alone. We also had to carry/roll our suitcases down this dirt road upon checking out. The property and rooms also DO NOT have wifi as stated. The shower had no privacy as the windows were clearly visible to the outdoors - I had to shower in my bathing suit every day. No hairdryer in room as well, very dim lighting at night. Overall a very disappointing experience and will be requesting a refund as this property did not offer what was expected.
Stayed 6 nights in Dec 2019

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019