6/10 Okay
Shelley Roy-
Traveled with partner
18 November 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This property promises tranquility! This is absolutely not true.
The property has so much potential, the management is no where to be seen.
The menu is very 2star basic.
The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there.
The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property.
We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8.
This was extremely impactful on my experience.
When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around.
Please be very cautious if you plan to stay at this property.
Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
Shelley Roy-
Stayed 8 nights in Nov 2024