Free continental breakfast, a coffee shop/cafe, and a bar are just a few of the amenities provided at Downtown Tulum Hotel. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
2 outdoor pools
Luggage storage, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Downtown Tulum Hotel boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Free continental breakfast available daily 8:00 AM to noon
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Rooftop
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 7:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Downtown Tulum Hotel Hotel
Downtown Tulum Hotel Tulum
Downtown Tulum Hotel Hotel Tulum
Frequently asked questions
Does Downtown Tulum Hotel have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 10:00 AM–7:00 PM.
Is Downtown Tulum Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Downtown Tulum Hotel?
Downtown Tulum Hotel doesn't offer parking.
What time is check-in at Downtown Tulum Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Downtown Tulum Hotel?
Check-out is at noon.
Where is Downtown Tulum Hotel located?
Located in Tulum City Center, this hotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 2.1 mi (3.5 km) away.
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Downtown Tulum Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
8.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
6/10 Okay
Elvira
11 March 2025
Liked: Cleanliness, staff & service
Excellent customer service, but there is a problem: very loud music until like 3:00 in the morning. There is a music club on the top floor.
It’s very hard to sleep before this music club closes.