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Copal Tulum Hotel

4.5 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for Copal Tulum Hotel

Exterior
Terrace/patio
Terrace/patio
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View | Private kitchen
Premium bedding, down comforters, memory foam beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
The current price is AED 355
AED 440 total
includes taxes & fees
17 Mar - 18 Mar

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

Private pool

Premium Apartment, 1 Bedroom, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 154 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Private kitchen

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 122 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 1 Bedroom, Private Pool

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 90 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Private kitchen

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Private pool

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 108 sq m
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

Private pool

Premium Double Room, 1 King Bed, Private Pool, Garden View

Highlights

Yard
Deck/patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
Memory foam bed
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

Private kitchen

Luxury Apartment, 1 Bedroom, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 95 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, Garden View

Courtyard view

Deluxe Double Room, 1 King Bed, Terrace, Garden View

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Memory foam bed
Ceiling fan
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, memory foam beds, minibar

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 214 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

Premium bedding, down comforters, memory foam beds, minibar

Luxury Apartment, 4 Bedrooms, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 288 sq m
  • Sleeps 3
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 165 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Private pool

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 215 sq m
  • Sleeps 3
  • 1 King Bed, 4 Twin Beds and 1 King Sofa Bed

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, (221)
The price is AED 468
AED 644 total
includes taxes & fees
11 Mar - 12 Mar
Kimpton Aluna Tulum by IHG

About the neighborhood

Map
Calle Ixchel sn, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 1.8 km
  • Las Palmas Public Beach - 8 min drive - 4.8 km
  • Tulum Mayan Ruins - 9 min drive - 5.0 km
  • Tulum Beach - 12 min drive - 5.5 km
  • Playa Paraiso - 14 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

  • ‪Mercado Tulum - ‬20 min walk
  • ‪Rossina Cafe - ‬8 min walk
  • ‪La Parrillada Tulum - ‬16 min walk
  • ‪Pescaderia Estrada - ‬13 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

Copal Tulum Hotel

Luxury hotel near Tulum Mayan Ruins
Take advantage of a poolside bar, a terrace, and a firepit at Copal Tulum Hotel. Indulge in a sports massage, a body treatment, and a facial at The Healing Spot, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and coworking spaces
  • Guest reviews speak highly of the pool, helpful staff, and first-rate property condition
Room features
All 85 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch Smart TVs with Netflix and satellite channels
  • Private yards, a personal chef, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 360-360 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Copal
  • Kokoro

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch Smart TV
  • Netflix
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Deck or patio
  • Yard

More

  • Access via exterior corridors
  • Chef
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Copal Tulum Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–9:00 PM.

Is Copal Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Copal Tulum Hotel?

Self parking is free at this property.

What time is check-in at Copal Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Copal Tulum Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Copal Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Copal Tulum Hotel located?

Located in Zama, this luxury hotel is within 1 mi (2 km) of Hospital de Tulum and Tulum National Park. Tulum Beach and Tulum Mayan Ruins are also within 3 mi (5 km).

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Copal Tulum Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 920 reviews
Rating 8 - Good. 146 out of 920 reviews
Rating 6 - Okay. 67 out of 920 reviews
Rating 4 - Poor. 53 out of 920 reviews
Rating 2 - Terrible. 70 out of 920 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with excellent staff and service. Restaurant had excellent food.
Stayed 4 nights in Feb 2025

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay:) will be back
Stayed 4 nights in Feb 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great pick for my first time in tulum
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was perfect! The staff was incredibly friendly, the rooms were comfortable, and the amenities were top-notch. Loved the pools and restaurant! I’ll definitely stay here again. Highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
Stayed 9 nights in Feb 2025

10/10 Excellent

Tehlair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area and the ability to rent atvs
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Tulum
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good meal and drink options. Overall a very good value, but a little bit of a walk from the main tulum strip
Stayed 3 nights in Feb 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely INCREDIBLE!!! I loved it here. Having a private pool was fantastic. Definitely coming back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is long enough to swim laps!
Stayed 7 nights in Feb 2025

6/10 Okay

Kyle

Liked: Cleanliness, property conditions & facilities
The restaurant was decent. Recommend the upstairs Japanese restaurant. Call ahead to see if you can book a whole apartment rather than a single room as the room itself is rather small.
Stayed 3 nights in Feb 2025

10/10 Excellent

taiwo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff.
Stayed 3 nights in Dec 2024

8/10 Good

Angelique

Liked: Cleanliness
Beautiful jungle hotel with amazing staff! Thank you so much! The food was great and all the plants made the hotel so special!
Stayed 6 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful faclity. Amazing service. Close to many good restaurants.
Stayed 6 nights in Jan 2025

6/10 Okay

BERNADETTE

The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

keondra N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. The hotel is set up inside of the jungle so trees are everywhere..throughout-in a beautiful way. The private pools and the room service was chef's kiss! I'd recommend and will return!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Nice hotel… I would stay here again and would recommend it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it, it’s the perfect place.
Stayed 6 nights in Dec 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service
Nice hotel in cute jungle style. Rooms are ok and offer a lot of space. Surrounding area is a bit wild and „off“
Stayed 3 nights in Jan 2025

10/10 Excellent

Krystsina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very new and has a beautiful sharm design. You feel like in a Jungle with a lot of nature.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
The place was beautiful, food was delicious and there were plenty of options.
Stayed 1 night in Nov 2024

6/10 Okay

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 7 nights in Dec 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Good for 2 night

10/10 Excellent

andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lots of greenery, I love the smell of copal. Nice rooms and private pool on the roof.
Stayed 5 nights in Dec 2024