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Casa Ambar Tulum

3.0 star property
Adults-only beach hotel

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Family Room Double Queen Beds Garden View | Garden view
Exterior
Family Room Double Queen Beds Garden View | Premium bedding, individually decorated, individually furnished
Family Room Double Queen Beds Garden View | Living area
Superior Room | Terrace/patio
Escape to Casa Ambar Tulum, where crystal-clear waters meet pristine white sand beaches. Unwind with a refreshing cocktail at the beach bar or soak up the sun on sun loungers. With in-room WiFi and nearby pool access, you'll be perfectly connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AED 382
AED 473 total
includes taxes & fees
17 Feb - 18 Feb

Room options

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Showing 4 of 4 rooms

View all photos for Deluxe Room King Bed with Terrace

Deluxe Room King Bed with Terrace | Premium bedding, individually decorated, individually furnished

Deluxe Room King Bed with Terrace

Highlights

Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Cookware/dishes/utensils
Free bottled water
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Bed

Superior Room King Bed | Premium bedding, individually decorated, individually furnished

Superior Room King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Cookware/dishes/utensils
Free bottled water
  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Double Queen Beds Garden View

Family Room Double Queen Beds Garden View | Premium bedding, individually decorated, individually furnished

Family Room Double Queen Beds Garden View

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Cookware/dishes/utensils
  • 73 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room King Bed with Balcony

Premium bedding, individually decorated, individually furnished

Superior Room King Bed with Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Cookware/dishes/utensils
  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.8 out of 10, Excellent, 67 reviews
The price is AED 513
AED 633 total
includes taxes & fees
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About the neighborhood

Map
Carretera Boca Paila, Zona Hotelera Km.7.5, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 3 min walk
  • Tulum Mayan Ruins - 15 min drive
  • Las Palmas Public Beach - 16 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬1 min walk
  • ‪Checkpoint Ciao - ‬4 min walk
  • ‪Hartwood - ‬1 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬5 min walk
  • ‪Arca - ‬2 min walk

About this property

Casa Ambar Tulum

Hotel near Tulum Beach
Casa Ambar Tulum provides amenities like a beach bar and a garden. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Outdoor pool access nearby
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a beach club on site, and express check-out
  • Beach towels, luggage storage, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding, as well as thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, cookware/dishes/utensils, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 beach bar

Things to do

  • Access to nearby outdoor pool
  • Beach club (surcharge)

Conveniences

  • ATM/banking services
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room

More

  • Beach towels
  • Communal living room
  • Mosquito nets
  • Shared refrigerator
  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 4:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 145 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Ambar Hotel Tulum
Casa Ambar Hotel
Casa Ambar Hotel Tulum
Casa Ambar Boutique Hotel Hotel
Casa Ambar Boutique Hotel Tulum
Casa Ambar Boutique Hotel Hotel Tulum
Casa Ambar
Casa Ambar
Casa Ambar Tulum Hotel
Casa Ambar Tulum Tulum
Casa Ambar Boutique Hotel
Casa Ambar Tulum Hotel Tulum

Frequently asked questions

Does Casa Ambar Tulum have a pool?

Yes, this property has outdoor pool access.

Is Casa Ambar Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Ambar Tulum?

Self parking is free at this property.

What time is check-in at Casa Ambar Tulum?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Casa Ambar Tulum?

Check-out is at noon.

Does Casa Ambar Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 145 per vehicle applies.

Where is Casa Ambar Tulum located?

Offering direct access to the beach, this Zona Hotelera hotel is in the entertainment district and within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve and SFER IK are also within 3 mi (5 km).

Casa Ambar Tulum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 64 out of 125 reviews
Rating 8 - Good. 30 out of 125 reviews
Rating 6 - Okay. 10 out of 125 reviews
Rating 4 - Poor. 5 out of 125 reviews
Rating 2 - Terrible. 16 out of 125 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yerbolat

Liked: Cleanliness, staff & service, property conditions & facilities
Hi! It was lovely. I wish they have beach access, besides everuthing was good.
Stayed 3 nights in Feb 2025

2/10 Terrible

Trystan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my worst hotel experiences ever! I can't even call this a hotel, it was a step up from camping. While receptionists were very sweet, communication with the hotel wasvery poor communication. They don't answer the phone, and reply sporadically to whatsapp messages. The property ran out of running water multiple times and they offered no solutions. When it did have water, the water pressure was hardly a trickle. Worst of all was the cleanliness. I requested multiple times for my room to be cleaned only for it to not happen until my last day. Worst of all: the bugs situation! I had bugs literally in the bed biting me! I can see them and when I informed the hotel, they offered no solution or recompense. I even just asked if they can changed the sheets (which they should have when the room was cleaned) and they wouldn't! They offered no bug spray, a bug zapper, nothing! Totally unacceptable. I'm reporting this to Expedia.
Stayed 4 nights in Jan 2025

2/10 Terrible

Ana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for 5 nights but arrived be day late for check in and they gave our room away. No refund. We tried calling them and they never answered their phones. Once we arrived they had no manager on site and they stated they only communicated through wats app. We are extremely disappointed. Lost almost 1k. This is fraud. Extremely dissapointed.
Stayed 5 nights in Jan 2025

2/10 Terrible

Tosha

Disliked: Cleanliness, staff & service, property conditions & facilities
Casa Ambar is Permanently Closed. We were very surprised to find this out.after our arrival. .
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo female traveler loved my stay
I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.
Stayed 5 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot, hotel zone
Nice little place tucked in the hotel zone..in a great location.. Nice service from the from desk lady.. Very helpful. An Eco friendly place that uses solar power during the day. AC turns on 9pm-5am...never been to a place that restricts..but I understood the concept.. Nice spot..if they get the ac running all the time will def be back!
Stayed 1 night in May 2024

10/10 Excellent

Dino

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located central in the hotel Zone walkable to all the good restos and beach clubs! Although wifi wasnt always the stongest Liz and Aiden made up for it they were extremely welcoming and accomodating inlucding liz who cleans always with a smile on their face and addressing me by name! Thank you for a great stay!
Stayed 6 nights in May 2024

8/10 Good

Elizabeth

Stayed 2 nights in May 2024

2/10 Terrible

Pamala

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place. Not sure who writes theses reviews but this would never be my recommendation for anything. One step above camping. Thats it. They didn't pick us up at the airport air conditioning turn off before the time which is only on 9pm to 7am no cups. Cant use the water. Toilet dont flush Hair dryer usage not not permitted no towels. No beach not a cooler or one single thing. My camper has more to offer.the location was the only thing worth mentioning. A water jug got broke by total accident and they actually charged us for it. That would be like breaking a glass at a restaurant and they charge you. Than upon check out once again no return to the airport with a attitude of check and negotiate on the street. Nothing like was everything ok. Why because it was horrible. They say the sister hotel which is miles down the road has pool. If thats what you call it. But the same junkie place. But it does have beach access. Thats its savior. So recommending this place that i took others recommending people is a joke. Dont stay here. You will hate your life.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Ambar has a great location near all the activity on the beach. The place was spacious, well kept and the staff was exceptionally friendly. In particular, Liz was very helpful! She was kind and gave great recommendations and made our trip much better! 10/10 would recommend.
Stayed 4 nights in Mar 2024

4/10 Poor

Dacia

Stayed 5 nights in Mar 2024

4/10 Poor

Eliana

Stayed 4 nights in Mar 2024

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, property conditions & facilities
Never clean the room and bad area is not close to the beach
Stayed 3 nights in Feb 2024

6/10 Okay

Vilma, Washington

Liked: Cleanliness, property conditions & facilities
Too close to loud night clubs. On the jungle side
Stayed 5 nights in Feb 2024

8/10 Good

Iesha

Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly. I especially want to say thanks to Gonzalo. He was so helpful in getting us from Cozumel to the hotel. He provided the information for taxi and for the ferry. The hotel is in the perfect spot for shopping, dining and having fun. The hotel kept having issues with their power so it kept going out even during the night and it was hot. Having the pool and beach at their sister property was great. It was an easy 20 minute walk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Cammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me and friends were staying in Playa Del Carmen and decided to take an overnight trip to Tulum. We booked Casa Ambar same day and glad we did. Price was great and we knew we were going to be out most of day and night so wasn’t trying to spend a lot. Location was amazing. Walkable to all the spots we were planning to go to. Gonzolo greeted us at checkin and right away gave us recommendations and all we needed to know about this eco friendly hotel. Beach is across the street but you get access through their sister hotel down block and also get access to a Cenote which we didn’t have time to check out as we were there just one night. Also hotel runs solar power and then generator so AC is 9pm-7am but was cool enough with Fan during day. You also can’t use hair dryer or irons. So make sure you like your beach wave hair and clothes are good to wear as is. I loved the authenticness of this hotel as Tulum has been taken over by luxe hotels. We stayed in King suite with Balcony that had jungle views. We saw a family of monkeys pass over the trees which really helped us feel the Tulum vibes. Location was perfect and Gonzalo recommended we go to the Mia Beach Club and it was just the scene we were looking for and only a 5min walk from hotel. Had dinner at Rosa Negra which was across the street as well. Overall we recommend if you are like us and want an Authentic Tulum expierence. Thanks Casa Ambar!
Stayed 1 night in Jan 2024

2/10 Terrible

Enzo

Stayed 5 nights in Apr 2023

10/10 Excellent

Adrian

Stayed 3 nights in Mar 2023

10/10 Excellent

Marisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that worked there was so nice and helpful! Room was lovely, definitely would recommend this hotel. It is in a great location, everything is very walkable!
Stayed 5 nights in Mar 2023

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super nice staff.
Stayed 3 nights in Mar 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Ambar is a unique property. We had a jungle facing room, upstairs. It was large and private without having to draw curtains. The room has an eclectic mix of furniture. The bed was quite comfortable. Large open design bathroom. Staff was helpful with all questions. Arley was there at night for security. They have 2 sister hotels. One for laying by the ocean. Other for kayaking a cenote. Their staff treated us great like their own guests.
Stayed 3 nights in Mar 2023

10/10 Excellent

Zach

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay here. The room itself was a little outdated but it didn’t affect our stay. The staff were so kind and helpful. Casa Ambar is a cute eclectic hotel and the location is awesome! Right next to lots of beach clubs, bars and restaurants. We would absolutely come back here!

10/10 Excellent

Lizette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to stay somewhere inexpensive but walking distance to all the hit restaurants and clubs this is the place to stay at. It doesn’t have a pool or restaurant like some of the hotels in the area. But honestly it’s not needed because once again it’s central to EVERYTHING so if you just looking for a place to sleep at and be out during the day, then this is the place to stay at.
Stayed 4 nights in Feb 2023

8/10 Good

Costel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023