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Casa Altamar

3.0 star property
Adults-only beachfront hotel with outdoor pool

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Photo gallery for Casa Altamar

Outdoor pool
Dock
Beach/ocean view
1 bedroom, in-room safe, individually decorated, individually furnished
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Honeymoon Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View, Ground Floor

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Ocean View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Ocean View, Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Garden View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Garden View, Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Room, 2 Queen Beds, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Garden View, Ground Floor

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Private Bathroom, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Bedroom, Private Bathroom, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781

What's nearby

  • Cenote Manatí - 5 min walk
  • Soliman Bay - 5 min drive
  • Xel-Há Park - 9 min drive
  • Tulum Mayan Ruins - 12 min drive
  • Playa Paraiso - 25 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬12 min drive
  • ‪Mulut Jach Ki - ‬8 min drive
  • ‪Templo Dios del Viento - ‬12 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪La Fiesta Mexicana - ‬8 min drive

About this property

Casa Altamar

Hotel rejuvenated in 2020 and located near Tulum National Park
Consider a stay at Casa Altamar and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a sports massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and a front-desk safe
  • Tour/ticket assistance, concierge services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, kitchenettes, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–11:30 AM: USD 30-35 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool
  • Spa services

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • This property does not have elevators

More

  • Mosquito nets
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Kitchenette

More

  • Access via exterior corridors
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 30 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Altamar Hotel
Casa Altamar Tulum
Casa Altamar Hotel Tulum

Frequently asked questions

Does Casa Altamar have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Casa Altamar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Altamar?

Self parking is free at this property.

What time is check-in at Casa Altamar?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Casa Altamar?

Check-out is at noon.

Where is Casa Altamar located?

Nestled on the beach, this Tulum hotel is within a 10-minute walk of Cenote Manatí and Tulum National Park. Playa Paraiso is 1.8 mi (2.9 km) away.

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Casa Altamar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 67 out of 74 reviews
Rating 8 - Good. 6 out of 74 reviews
Rating 6 - Okay. 0 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and very good service! Wonderful view of the Ocean ! Delicious Food👍
Stayed 3 nights in Jan 2025

10/10 Excellent

Adelaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Good food and drink at fair prices on offer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachside stay
Amazing, staff always friendly, felt like home!
Stayed 5 nights in Sep 2023

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, amenities
This very sympathetic small scaled hotel offers you a high quality time of staying at a clean beach, clean room, great friendly staff and fantastic food from breakfast till diner. The aqurate and excellent housekeeping service makes it complete.
Stayed 5 nights in Jan 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back!
Stayed 3 nights in Jan 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small and quite hotel off Tulum‘s main spots. Amazing views. Good food. And most important really great staff! Would recommend to family and frieds to stay there when in Mexico/Yucatan/Tulum area.

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and relaxing
As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, secluded hotel
We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach.
Stayed 3 nights in Nov 2022

10/10 Excellent

Denleen

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying a week.The hotel is very clean and beautiful. The food was very good.I ate at the hotel almost everyday. Delicious! Arturo was super nice. He greeted me and my son upon arrival. Very welcoming! Arturo and his staff was excellent. Great hotel, food and staff.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won’t stay anywhere else.
This place is amazing, it’s a stunning location with world class service and food. Snorkeling in the protected bay was the highlight for us. Crystal clear water, no seaweed and tons of marine life. I can’t believe the deal we got on the place. I would have paid more and been completely happy. Excellent value away from the crowds in Tulum proper.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about what a great experience this was. If you are looking for somewhere to stay that is beautiful, quiet, not touristy, with great food, this is the place for you. The beach was amazing with glorious sunrises. My room was beautifully decorated and comfortable. The staff were the absolute best! I was a solo traveler and felt safe, comfortable, and welcomed. I will definitely be back. The only thing I would change is I would stay longer!
Stayed 6 nights in Nov 2023

10/10 Excellent

biju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Reclusive. Need a car to get to dining options. Breakfast in the hotel is reasonable ( continental) and no warm items.
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!
Stayed 7 nights in Feb 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location. Quiet. Wonderful staff. There’s a center right down the road, within walking distance. Found this out when we were in town doing a biking tour. Not sure why they didn’t tell us about the obvious one practically on their property. We paid for 3rd floor ocean-view room but got a first floor side room with a barely view. :( It was nice, but we felt like the couple in White Lotus who got the wrong room. Power was out frequently but not their fault. Otherwise wonderful stay.
Stayed 4 nights in Mar 2023

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Intermittent power cuts which lasted for 30 seconds or so at a time throughout the stay and no hot running water for the first two nights are the only thing that prevent this from being a five star review. Given the power cuts did not last long and the weather was so good that it was okay not to have hot water, we were willing to accept it at the time. The staff were excellent, the food delicious, the views were stunning and the facilities in general were beautiful. The road has guards posted on it for additional security for anyone who may be concerned about safety. I would advise anyone staying here to bring water shoes for piece of mind, as the seabed here is stony. Also, the road down to the hotel is potholed - I don't believe this is any fault of the hotel, just wanting to give a heads up. Thanks again to Arturo, Armin, Javier, and Gloria for a wonderful stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar un buen rato de Relajación
Stayed 2 nights in Feb 2025

10/10 Excellent

Shervin

Stayed 3 nights in Dec 2024

10/10 Excellent

Kole

Stayed 2 nights in Nov 2024

8/10 Good

Dariush

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Apr 2024