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Bakal Residence By Lockey

4.0 star property
Aparthotel with 2 outdoor swimming pools, near Tulum Mayan Ruins

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Photo gallery for Bakal Residence By Lockey

Reception
Rooftop terrace
43-inch Smart TV with digital channels, streaming services
Courtyard
Deluxe Studio Suite | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included
The current price is AED 193
AED 320 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Penthouse

Deluxe Penthouse | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Penthouse

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Studio Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Ceiling fan
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Apartment

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Motto by Hilton Tulum

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, (222)
The price is AED 235
AED 390 total
includes taxes & fees
1 Apr - 2 Apr
Motto by Hilton Tulum

About the neighborhood

Map
Calle Sol Ote. Colonia Huracanes, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 15 min walk
  • Gran Cenote - 4 min drive
  • Tulum Mayan Ruins - 5 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos y tortas el tio - ‬5 min walk
  • ‪La Coqueta - ‬5 min walk
  • ‪Boston’s Tulum - ‬3 min walk
  • ‪Azul Cafe - ‬1 min walk

About this property

Bakal Residence By Lockey

Aparthotel with 2 outdoor swimming pools, near Tulum Mayan Ruins
2 outdoor pools, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free aparthotel. Self parking is free. Other amenities include concierge services and express check-out. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a Smart TV with digital channels. Additional amenities include a rainfall shower, a ceiling fan, and a hair dryer.
Bakal Residence By Lockey offers 119 air-conditioned accommodations with safes and hair dryers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Cribs (infant beds): MXN 750 per stay

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Toaster
  • Blender
  • Cookware/dishes/utensils
  • Cleaning supplies

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Soap
  • Towels provided
  • Toilet paper
  • Shampoo

Entertainment

  • 43-inch Smart TV with digital service
  • Streaming services

Outdoor areas

  • Rooftop terrace
  • Fully fenced
  • Outdoor furniture

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 33
  • Front entrance ramp
  • Lever door handles
  • Pool hoist on site
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Blackout drapes/curtains
  • Front desk (limited hours)

Location highlights

  • In the city center

Things to do

  • 24-hour fitness center
  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 119 rooms
  • 5 floors
  • 2 buildings
  • Built in 2023
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for MXN 750 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 428 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 750 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bakal By Lockey Tulum
Bakal Tulum By Lockey
Bakal Residence By Lockey Tulum
Bakal Residence By Lockey Aparthotel
Bakal Residence By Lockey Aparthotel Tulum

Frequently asked questions

Does Bakal Residence By Lockey have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Bakal Residence By Lockey?

As of 3 March 2025, prices found for a 1-night stay for 2 adults at Bakal Residence By Lockey on 9 March 2025 start from $66.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bakal Residence By Lockey pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bakal Residence By Lockey?

Self parking is free at this property.

What time is check-in at Bakal Residence By Lockey?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Bakal Residence By Lockey?

Check-out is at 11:00 AM.

Where is Bakal Residence By Lockey located?

Located in Tulum City Center, this aparthotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 1.7 mi (2.8 km) away.

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Bakal Residence By Lockey Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Efrain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, safe location, great location!
Stayed 4 nights in Sep 2024

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay. Basics as internet and A.C. working great. Hotel is so clean and the location unbeatable Looking fw to return
Stayed 4 nights in Dec 2024

10/10 Excellent

ROCIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place, convenient location, nice staff, Emmanuel was always attentive and helpful, the night security staff as well especially Agustin and Jorge. Inside parking, nice room amenities and distribution.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Street view room was noisy, vehicle's and barking dogs every night. Good location, within walking distance to shops, stores, restaurants, and food carts.
Stayed 7 nights in Dec 2024

2/10 Terrible

Kabir

Disliked: Cleanliness
There is nothing good about that place.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jahaziel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place. Staff was amazing
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, communication
Beautiful condos close to restaurants, shops and supermarket. Walkable to everywhere. Concierge and front desk attentive and extremely helpful.

8/10 Good

Shadara

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at the Bakal was wonderful. The room I stayed in was kind of small, but it had everything that I needed. The property is really nice and it’s in the middle of the local community. I felt safe. It’s not far from the beaches. I will stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities, communication
Hola
Stayed 1 night in Oct 2024

8/10 Good

Rohan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was walking distance from great restaurants, bars and nightlife
Stayed 4 nights in May 2024

10/10 Excellent

sam

Liked: Cleanliness, room comfort, communication
Perfect for family
- We traveled with 2 small children, and the place was perfect; it was family-friendly and quiet. - Both the, furniture, and equipment were brand new, clean, and of high quality. - Pleasant check-in. - The location was central, close to shopping centers and restaurants. - There is private parking, and it is a short distance to the Hotel Zone. - Room service was very good. Nice staff. - There were a lot of mosquitoes in the outdoor area when it rained, which was expected everywhere in Tulum.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kirstin

Liked: Cleanliness
Disliked: Amenities
We had a great time here, unfortunately we were meant to stay in the penthouse, but when we arrived it had a leak in the ceiling from the plunge pool that cold not be fixed. Rooms are still being finished in the building. The elevator was also out for 3 days and not fixed by the time we left. There is no swim up bar. The rooftop pool was great and the gym. It is pretty self service and you need to ask for things like towels and tpaper. The studio apartment is pretty small so if you have alot of luggage it might get a bit awkward moving around. The best part of the stay was Emmanuel the bakal concierge he was great and available 24hrs it seemed. He had great tips on things to so and able to make bookings and great recommendations. Always willing to help and nothing was a problem. Make sure you get electric bikes to get to the beach and ruins. A must is illos restaurant had so much fun there. Thank you Emmanuel for all that you did to make this a memorable experience for us. We had a great time!!!🙂
Stayed 11 nights in Dec 2024

4/10 Poor

Rodrigo

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Bien
Stayed 1 night in Nov 2024

10/10 Excellent

Brianda

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, room comfort, communication
El edificio es nuevo, aún hay algunos acabados en proceso pero la habitación cuenta con todo lo esperado, una cocina muy completa, refrigerador y electrodomésticos necesarios. Aire acondicionado y ventilador. El baño también está muy bien.
Stayed 2 nights in Sep 2024

8/10 Good

Patricio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dejan muy poco shampoo y acondicionador. Reservé una habitación para 4 personas y solo hay una cama y 1 sofa muy pequeño, a penas para un niño.
Stayed 2 nights in Aug 2024

10/10 Excellent

Asdisde

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente hotel, instalaciones nuevas y de lujo, personal amable y muy atento a nuestras necesidades incluso previo a nuestra llegada. Ubicado en una avenida que te lleva a todo, cerca hay un Chedraui. Si vuelvo Tulum regresaría a este hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Instalaciones y equipamiento del cuarto excelente, privacidad y comodidad.
Stayed 3 nights in Jul 2024

10/10 Excellent

Oluyemisi

Stayed 3 nights in Jun 2024