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"The staff was exceptional in their competency, promptness and hospitality. Our room was most spacious and unique and handsome in its design. I love how the tasteful contemporary design throughout the hotel is fused with the original structures of this 19th century building (the travertine staircase with wrought iron grillwork, stone walls and more). This hotel masters also essential things travelers seek like a comfortable bed and pillows, a great shower and a sumptuous breakfast. You can even dine al fresco. The windows are beautifully designed with exterior shutters, heavy glass and then solid interior shutters. This made the room soundproof. This was the first staff willing to lower the room temperature for us (we were traveling off- season and most hotels will not turn on their AC until season starts). The location of the hotel would be the only negative as we like to walk everywhere. This part of Naples is dirty and noisy, but probably safe; nonetheless, we opted to take taxis to the areas we wanted to explore. "

"Very nice room, great staff"

"We stayed for one night before flying out the next day after a few days in Sorrento. This was the perfect end to our trip! We enjoyed the spa services and room service. Absolutely luxurious! The front desk helped obtain a taxi to the airport in the morning. "

"Excellent front desk staff."

"Good place "

"The hotel interior was lovely with an old world feel but with modern amenities. I was only there for one night but would stay there again if passing through Naples. Any negatives about the property are the negatives of Naples itself (the square in front on the hotel was strewn with cigarette butts, garbage and graffiti) and beyond the hotel's control. Barbara at the front desk was lovely and recommended an excellent breakfast spot for that morning as well as assisting us with taxis and airport transfers. We left too early the next morning to try out their breakfast. The accessibility of the hotel is, unfortunately, poor. There are seven steps up to the front desk and the elevator, though the elevator is large enough to fit a standard wheelchair. Other thing to be aware of: the hotel is in a pedestrian zone so taxis or other transportation may not be able to drop off/pick up from the hotel directly depending on their permits or the time of day. Again, not a big deal to walk a block or two, unless you have mobility issues."

"Top quality and reasonably priced accommodation, perfectly placed for all the treaures of Napoli."

"We had a lovely stay and enjoyed the cafe downstairs as well as excellent restaurants nearby. Easy walk to the museum and gardens as well as the train station for tours."

"The hotel itself is amazing and HUGE! Very nice. The only thing I didn't like is it is remote, and you need to have a car to get around. Not within walking distance to anything. I'll definitely stay there again though, but will have to rent a car. "