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"Cute property with wonderful staff. I can't say enough about the hospitality that we enjoyed here. The staff is incredibly thoughtful and helpful. The property has fun decorations and a great view from the eating area on second floor. The food is plentiful! I have a very bad reaction to chemical MSG which is a flavor enhancer used in many Japanese foods. The staff was very helpful in helping me avoid this. Previous to arriving, based on the communication over email I was not sure if I would be able to eat at the hotel, but once we were there it was very clear how they were able to help with my dietary restriction and the food was great. I also forgot a pair of shoes in the lobby and they had it sent to Tokyo. Really great service. "

"Our stay at Nishimuraya was absolutely amazing. From the second we stepped in all the way u til check out. The staff is very friendly and helpful. They take youd luggage to your room and give you an explanation of the room set up and customs. They provide yukatas to wear to the onsens and shoes. The foodbwas out of this world and a grwat opportunity to try a traditional Japanese meal. I cant say enough good things. My only regret is that we didn't stay longer. "

"Had a wonderful stay, the open air bath rooms are incredible and the staff are so attentive. Will come again "

"Beautiful room, very helpful and friendly staff, fabulous breakfast, staff got us a lunch reservation, great access to the 6 onsen. Quiet and lovely town to get restore and rest!"

"This ryokan is a throwback to times gone by. Excellent customer service was provided by rrr staff"

"We stayed for 2 nights. The property is a bit old but the service was very good even tho the front office staff didn’t speak English well but at least he tried Abd we could still communicate with him. The dinners and breakfasts were very good and we were served by a Taiwanese guy working there. We could communicate with him in both English and Mandarin easily. We loved the Kaiseki dinners and the lovely breakfasts. The onsen was good because hardly anyone from the ryokan used it. Most of the guests staying there used the 6 popular public onsens (1 was under renovation) offered to us. Good experience staying in such onsen town with beautiful canal. "

"All of staff were very helpful."

"Beautiful property, lovely and helpful staff. The dinner and breakfast were amazing! "

".Kinosaki Onsen, the town, was celebrating it's 1300th year as an onsen town in 2025! The other guests were Japanese, but our host, Odie, spoke perfect English and explained everything very well. .Our group had 2 rooms. Both rooms were large traditional Japanese rooms (toilet/sink area, but no bath/shower in the room--onsen town!). VERY clean and stylish with a nice view of the main river street. Kotatsu sunken seating area, and a separate dining table area with floor chairs with backs. There were no children at the time of our stay, but families are welcome. .There are only 8 rooms in Ichidaya Inn. There were some elderly guests (it's a multi-story walk-up with no elevator; pack light, be ready for stairs). Ichidaya has 2 private Onsen which families can use together. We didn't have schedule difficulties with so few rooms using the baths. We stayed for 2 nights/3 days during our 2 weeks in Japan. It was the highlight of our trip! It was in early April, and the cherry blossoms just happened to be in full bloom! .Ichidaya yukata and jackets are worn inside the Ryokan and throughout the town. Several fancy women's yukata/obi/bows were no additional charge. . The Ryokan meals were worth every penny. It was far more food than we could eat! Delicious and beautifully presented. Meals were very different our two nights; both fantastic! They accommodated shellfish/pork avoidance. Advance notice required. Ichidaya is near train tracks, but trains didn't disturb night sleep."