Crowne Plaza Torreon by IHG

4.0 star property
Hotel in Torreón with a full-service spa and a health club

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Photo gallery for Crowne Plaza Torreon by IHG

Bar (on property)
Exterior
Dining
Indoor pool
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Free airport shuttle
The current price is AED 297
AED 358 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Master)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite (Governor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260

What's nearby

  • Revolucion Stadium - 3 min drive
  • Torreon Urban Forest - 3 min drive
  • Venustiano Carranza Forest Park - 4 min drive
  • Galerías Laguna - 7 min drive
  • Plaza Armas de Torreon - 9 min drive

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 9 min drive

Restaurants

  • ‪Taquería "La Malinche - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Kentucky - ‬4 min walk
  • ‪El Pollo Loco - ‬7 min walk
  • ‪Los Adobes - ‬9 min walk

About this property

Crowne Plaza Torreon by IHG

Upscale hotel in the business district
Free airport drop-off, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Crowne Plaza Torreon by IHG. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and a 24-hour front desk
  • Multilingual staff, wedding services, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 193 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 27-inch plasma TVs with cable channels
  • Coffee/tea makers, heating, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free drop-off airport shuttle from 6:00 AM - 8:00 AM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 235 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 27-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Frequently asked questions

Does Crowne Plaza Torreon by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crowne Plaza Torreon by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Torreon by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Torreon by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Torreon by IHG?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Torreon by IHG provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 6:00 AM–8:00 AM on request.

Where is Crowne Plaza Torreon by IHG located?

Located in the heart of Torreón, this spa hotel is within 3 mi (5 km) of Revolucion Stadium, Venustiano Carranza Forest Park, and La Laguna Regional Museum. Torreon Urban Forest and Revolutionary Museum are also within 3 mi (5 km).

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Crowne Plaza Torreon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, friendly staff, clean, comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel to stay at Torreon
Stayed 1 night in Dec 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the breakfast, location and friendly staff. Disappointed that we went for spa weekend and their jacuzzi, sauna and massages were unavailable.
Stayed 2 nights in Jan 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place.
Stayed 1 night in Dec 2024

6/10 Okay

RUBEN

Todo excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made us feel very welcomed. Rooms very clean. Over all excellent experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Prezell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Staff of this Hotel exemplifies what GREAT customer service is. This hotel should not be overlooked.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Jan 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, it was an excellent stay for 2 days.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice professional courteous. The staff was really kind. Establishment was very clean everything was just really nice specially for my anniversary.
Stayed 1 night in Nov 2024

10/10 Excellent

hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 1 night in Jun 2024

8/10 Good

Jose Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Goood, but nothing outstanding
Stayed 2 nights in Dec 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in general. A ten floor building with a great Mexican breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Liked: Staff & service, property conditions & facilities
It was very comfortable there
Stayed 3 nights in Jul 2024

8/10 Good

Yadira

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Torreon, dont lose the beat.
The hotel is great, the only problem was the check in, the person that checked me in was rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Gilberto

Liked: Staff & service, property conditions & facilities
:D
Stayed 5 nights in Dec 2024

8/10 Good

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Nov 2024

10/10 Excellent

Imbulgoda Nawaratnalange Sujeewa

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They over charge me for the room going to call my credit card company it was supposed to be around 150 on Expedia they over charge going to do a depute
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love there staff! They were always heblpful,friendly and on point on every aspect. The property was super clean and safe accessible to restaurant pool and gym till late at night very convenient for night owl like me. This will be my to stay place from now on.
Stayed 3 nights in Jun 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
I need a refund to my American Express card they over charge me
Stayed 1 night in Sep 2024

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 4 nights in Sep 2024

4/10 Poor

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall a good deal for the price of the property. I will say that their left elevator did not work and I got stuck twice trying to go to the 5th floor. I usually don't get alarmed by these type of things but this was definitely something that made me very uneasy during my stay.
Stayed 1 night in Oct 2024