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Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing

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Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Interior
Point of interest
Reception
Residential Family Room (3-4 persons), Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
The current price is AED 988
AED 1,086 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room Non smoking（bunk bed up to 6 people）

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non smoking（bunk bed up to 6 people）

  • Sleeps 6
  • 2 Twin Sofa Beds and 2 Twin Bunk Beds

View all photos for Standard Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

Reception hall

Tokyu Stay Shibuya Shin-minamiguchi

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
8.6 out of 10, Excellent, (1004)
The price is AED 858
AED 958 total
includes taxes & fees
23 Mar - 24 Mar
Tokyu Stay Shibuya Shin-minamiguchi

About the neighborhood

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Cerulean Tower - 7 min walk
  • Shibuya Crossing - 11 min walk
  • Tokyo Tower - 5 min drive
  • Shinjuku Gyoen National Garden - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel rejuvenated in 2023 and located near Shibuya Crossing
Located close to Mori Art Museum and Shinjuku Gyoen National Garden, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a vending machine, and a 24-hour front desk
  • Multilingual staff, luggage storage, and a computer station
  • An elevator and a front-desk safe
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 126 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • Kitchenettes, refrigerators, and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10:00 AM: JPY 1320 per person

Family friendly

  • Kitchenette
  • Microwave
  • Refrigerator
  • Washer/dryer

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Construction is underway at the property until March 31, 2025, 10 AM-6 PM. Guests may hear construction-related noise and vibration during this time
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Tokyu Stay Shibuya?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is 0.6 mi (0.9 km) from Shibuya Crossing and within 3 mi (5 km) of Mori Art Museum and Shinjuku Gyoen National Garden. Tokyo Tower and Tokyo Dome are also within 6 mi (10 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

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Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Oct 2024

8/10 Good

Kathy

Liked: Staff & service, amenities, property conditions & facilities
Front desk and housekeeping staff were very kind and extremely helpful. I recommend this hotel, not only for business but also for leisure. Room was spacious and other convenient amenities included.
Stayed 5 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in great location. Very safe at any time of day. Easy access to train stations, restaurants and shopping
Stayed 7 nights in Jan 2025

10/10 Excellent

El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, the staff was lovely and the hotel had great amenities. Would definitely stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful and accommodating. Good area, walking distance to Shibuya scramble crossing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very nice and happy to help. The hotel room was quiet and you could not hear anyone else in other rooms.
Stayed 6 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay in a great area. Excellent staff.
Stayed 5 nights in Dec 2024

8/10 Good

Rose Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is okay. They have washer and dryer which is a plus. Good price hotel that is located near Shibuya, just like 15 minutes.
Stayed 8 nights in Jan 2025

10/10 Excellent

Jingyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home
Stayed 3 nights in Dec 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely experience. Went there as a solo traveller and felt very safe.
Stayed 5 nights in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay shibuya was a great hotel. The rooms are nice and cozy and have everything you can possibly need. Definitely recommend staying here if you're visiting Tokyo.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10 minutes walking distance to Shibuya crossing. It’s clean, quiet, spacious and the amenities are up to date. It’s close to plenty of cafes and restaurants. No hesitation staying here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
This property was located in Shibuya but away from the busy areas. It was extremely clean and had good facilities. Coffee was good. Lots of convenient stores around as well as restaurants. Hotel was a bit pricey but we did book a bit late.
Stayed 9 nights in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay that isn’t too far a walk from Shibuya station! They had great and very helpful staff! Our room had a washer/dryer combo which was very helpful for laundry during our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex Li Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean and nice location
Stayed 3 nights in Sep 2024

10/10 Excellent

Apunguresch Dereck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here quite a few times when visiting Tokyo and would highly recommend this hotel. The rooms are clean, quiet and spacious while staffs are friendly & helpful. There is a Maruetsu Petit Mart right across so you can easily access daily needs of water, food and the likes. Not to mention the abundance of eateries nearby and walking distance to a train station. Always a joy staying here!
Stayed 8 nights in Dec 2024

8/10 Good

Muheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Quiet, although it is a little walk from Shibuya station, which can be tiring after a long day of walking. Staff was really helpful, and helped us greatly with shipping our suitcase.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite, friendly and helpful staff. Clean rooms with very convenient washer and dryer in room. Would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room also had washer/dryer facilities and kitchenette which we used both of during our 3 night stay following a week long tour. It’s a short walk away from the busy streets of Shibuya station but convenient enough for restaurants and shopping. Very happy with our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for business or longer stays, the in room washing machine was a game changer. More space than other Tokyo hotel, accessible from a quieter street off of Shibuya.
Stayed 6 nights in Nov 2024

8/10 Good

Mihir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property....wish they provided more utensils for cooking
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend!
Stayed 9 nights in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Shibuya, about a 15min walk to the famous Shibuya crossing. The room was extremely clean and had great facilities including a microwave, mini fridge, sink, kettle and washer/dryer combo. Would highly recommend staying here if you are coming to Shibuya!
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Amazing staff, clean and amazing location
Stayed 6 nights in Aug 2024