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The Ritz-Carlton, Tokyo

5.0 star property
Luxury Tokyo hotel connected to a shopping center, steps from Tokyo Midtown

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Tokyo

Frette Italian sheets, premium bedding, minibar, in-room safe
Indoor pool
Exterior
Frette Italian sheets, premium bedding, minibar, in-room safe
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is AED 2,956
AED 3,772 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Suite, 1 Bedroom (Carlton Suite, Club Access)

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Club Suite, 1 Bedroom (Carlton Suite, Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Smart TV
Separate bedroom
Frette Italian linens
Premium bedding
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Executive Suite)

Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, Non Smoking (Executive Suite)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Separate bathtub and shower
Deep soaking bathtub
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom (Luxury Suite)

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Luxury Suite, 1 Bedroom (Luxury Suite)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Separate bathtub and shower
Deep soaking bathtub
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Bathrobes
Separate bathtub and shower
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite, 1 Bedroom (Luxury Suite, Club Access)

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Luxury Suite, 1 Bedroom (Luxury Suite, Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Smart TV
Separate bedroom
Frette Italian linens
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Twin, Club Access)

Deluxe Room, 2 Double Beds (Deluxe Twin, Club Access) | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds (Deluxe Twin, Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Bathrobes
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 Bedroom (Premier Executive Suite)

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Premier Suite, 1 Bedroom (Premier Executive Suite)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Separate bathtub and shower
Deep soaking bathtub
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tokyo Deluxe King)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Tokyo Deluxe King)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Separate bathtub and shower
Deep soaking bathtub
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (Premier Executive Suite, Club Access)

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Premier Suite, 1 Bedroom (Premier Executive Suite, Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Smart TV
Separate bedroom
Frette Italian linens
Premium bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Carlton Suite)

60-inch flat-screen TV with satellite channels, Smart TV, DVD player

Suite, 1 Bedroom, Non Smoking (Carlton Suite)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Frette Italian linens
Premium bedding
Separate bathtub and shower
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe King, Club Access)

Deluxe Room (Deluxe King, Club Access) | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Deluxe King, Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Separate bathtub and shower
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Tokyo Deluxe Twin)

Deluxe Room, 2 Double Beds, Non Smoking (Tokyo Deluxe Twin) | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking (Tokyo Deluxe Twin)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Separate bathtub and shower
Deep soaking bathtub
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Deluxe King)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Deluxe King)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Frette Italian linens
Separate bathtub and shower
Deep soaking bathtub
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Executive Suite, Club Access)

Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom (Executive Suite, Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Smart TV
Separate bedroom
Frette Italian linens
Premium bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Modern Japanese Suite, Club Access)

Club Suite, 1 Bedroom (Modern Japanese Suite, Club Access) | Frette Italian sheets, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom (Modern Japanese Suite, Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Smart TV
Separate bedroom
Frette Italian linens
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Map
Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, Tokyo-to, 107-6245

What's nearby

  • Tokyo Midtown - 1 min walk - 0.0 km
  • Roppongi Hills - 9 min walk - 0.8 km
  • Tokyo Tower - 2 min drive - 2.0 km
  • Tokyo Imperial Palace - 3 min drive - 3.1 km
  • Omotesando - 3 min drive - 2.3 km

Getting around

  • Shimbashi Station - 3 min drive
  • Nogizaka Station - 6 min walk
  • Haneda Airport (HND) - 30 min drive

Restaurants

  • ‪BAROLO - ‬3 min walk
  • ‪ANTICO CAFFE AL AVIS 東京ミッドタウン店 - ‬2 min walk
  • ‪The Counter Roppongi - ‬1 min walk
  • ‪クラブラウンジ - ‬2 min walk
  • ‪HARBS - ‬1 min walk

About this property

The Ritz-Carlton, Tokyo

Luxury hotel near Tokyo Midtown
Located close to Suntory Museum of Art and 21 21 Design Sight, The Ritz-Carlton, Tokyo provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. Indulge in a body wrap, a body scrub, and a massage at The Ritz-Carlton Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, babysitting (surcharge), and free newspapers
Room features
All 245 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Frette Italian sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 60-inch flat-screen TVs with premium channels and DVD players
  • Recycling, daily housekeeping, and desks

Awards and affiliations

The Ritz-Carlton, Tokyo is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 8000 per night; includes in/out privileges)
  • Valet parking on site (JPY 8000 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 4500-10000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Héritage by Kei Kobayashi
  • Towers
  • The Lobby Lounge and Bar
  • Hinokizaka

Things to do

  • Art gallery
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Frette Italian sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 60-inch Smart TV
  • Cable/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Azure 45 restaurant is closed on Tuesdays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25056.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 20000 per night
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 to 10000 per person
  • Self parking fee: JPY 8000 per night (in/out privileges)
  • Valet parking fee: JPY 8000 per day
  • Rollaway bed fee: JPY 25056.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 4 years old are not allowed in the swimming pool, and guests under 15 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Tokyo
Ritz-Carlton Tokyo
Tokyo Ritz-Carlton
Minato Ritz-Carlton
Ritz Carlton Minato
Ritz Tokyo
Ritz-Carlton Tokyo Hotel Minato
The Ritz-Carlton Tokyo Japan
Ritz-Carlton Tokyo Hotel
Ritz Tokyo
Minato Ritz-Carlton
Ritz Carlton Minato
The Ritz Carlton Tokyo
The Ritz-Carlton, Tokyo Hotel
The Ritz-Carlton, Tokyo Tokyo
The Ritz-Carlton, Tokyo Hotel Tokyo

Frequently asked questions

Does The Ritz-Carlton, Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at The Ritz-Carlton, Tokyo?

As of 21 November 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Tokyo on 4 December 2024 start from $1,030.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Tokyo?

Self parking is available for JPY 8000 per night. Valet parking is available for JPY 8000 per day.

What time is check-in at The Ritz-Carlton, Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Tokyo?

Check-out is at noon. Late check-out is available for a fee.

Where is The Ritz-Carlton, Tokyo located?

Located in Minato, this luxury hotel is steps from Tokyo Midtown, 21 21 Design Sight, and Suntory Museum of Art. National Art Center, Tokyo and Roppongi Hills are also within 10 minutes. Nogizaka Station is 6 minutes by foot and Roppongi Station is 7 minutes.

The Ritz-Carlton, Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 433 out of 565 reviews" "
Rating 8 - Good. 103 out of 565 reviews" "
Rating 6 - Okay. 18 out of 565 reviews" "
Rating 4 - Poor. 8 out of 565 reviews" "
Rating 2 - Terrible. 3 out of 565 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mamata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Rick

Stayed 4 nights in May 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are excellent and prioritize a luxury feel. We had a massive suite that was very good size and if you stay in a room that has access to the club floor, the views are remarkable. The only detail that I wasn’t a fan of was the hotel is 17 years old and a lot of it looks and feels like something that was done and relevant 17 years ago, so it has a bit of vintage feel, if you like that.
Stayed 2 nights in Sep 2024

6/10 Okay

Cleo

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Ritz Tokyo/stayed for 9 nights August 2024. Dishonesty from Spa/massage, never charge your guest without informing them of extra service. Beware! Very disrespectful. No formal apology. Bad service in club lounge breakfast & evening canapés, had to get the ladies & gentlemen to clear table. Club Breakfast restricted 1 & 1/2 hours & evening canapés restricted one 1 hour. Asked guests to leave after 1 hour. We found very offensive & disrespectful. Eat & run - no class & elegant specially at the the Ritz. No excuse that the club is busy (stayed for 9 nights not even busy) Food is average for the Ritz Carlton. Seafood is non existence. Mainly cater for Japanese guests Bistronomy Towers, service was excellent but food also average Cost cutting is on a high scale, not up to standard of Ritz Carton. Never return & never recommend Ritz Tokyo, Ritz Osaka to anyone 5/10. Ritz Singapore 10/10
Stayed 9 nights in Aug 2024

10/10 Excellent

Marika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay. Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special. Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient. For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay. We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed. Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Svetlana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Anna

Stayed 4 nights in Mar 2024

10/10 Excellent

Arthur

Stayed 3 nights in Feb 2024

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yi, Brookfiled

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Just the breakfast starts at 7:00am is too late. If can start 6:30am will be better because come from America have a jet leg. We get up at 5:00am and Hunger but no place can get the breakfast. The last day I have to check out hotel at 7;15am and have no chance to get the breakfast. And waster my breakfast two people payment.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern facilities and friendly staff. Would have no hesitation staying there again.
Stayed 4 nights in Sep 2023

10/10 Excellent

XIAOHUI

Stayed 8 nights in Apr 2023

10/10 Excellent

SHAOSHUAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Almost perfect
Stayed 1 night in Dec 2022

10/10 Excellent

Shaw Jiun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Excellent
Stayed 1 night in Dec 2022

10/10 Excellent

Sidharth, ST BRUNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very big and comfortable. The staff went out of their way to help me with all my needs. The swimming pool and spa experience is heavenly. One of the best beds I’ve ever slept on. The view from the lobby and bar is breathtaking. This is an extraordinary hotel with amazing staff. I would like to especially thank Reika and a gentleman from Sri Lanka at the bar, who served us drinks and dinner. They are amazing people.
Stayed 3 nights in Nov 2022

10/10 Excellent

Jay, Tokyo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. We totally spend great time while our time in your hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Anakin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Great location and amenities. What you’d expect from any ritz Carlton plus the attentiveness of Japanese hospitality services. Excellent time there.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Top level service and amenities. And the views were overwhelming.
Stayed 1 night in Feb 2020

10/10 Excellent

Jim, Scottsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the Ritz, the name says it all. This hotel was as good as it gets, great staff, location. Service.
Stayed 1 night in Jan 2020

10/10 Excellent

Yonason

Stayed 1 night in Nov 2019

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo Trip!
The staff was incredible! Super helpful with exceptional service! Thank you for a wonderful stay!
Stayed 2 nights in Aug 2019