The Okura Tokyo

5.0 star property
Luxury Tokyo hotel in Minato with 5 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Okura Tokyo

Exterior
Property entrance
In-room safe, desk, blackout drapes, soundproofing
Sauna, steam room, 1 treatment room, massages
Interior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
The price is AED 1,645
AED 2,081 total
includes taxes & fees
14 Jan - 15 January 2025

Room options

Available filters for rooms
Showing 37 of 37 rooms

Heritage Room Bath with view Twin Non-smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Suite Twin Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 106sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 106 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view King Non-smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view Twin Non-smoking, 48sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Corner King Smoking(Breakfast & Club Lounge Access & Minibar free)Junior Suite 60sqm-645sqf

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Corner King Non-smoking, 56sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Twin Non-smoking, 48sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Suite King Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 106sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 106 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view King Non-smoking, 48sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite Twin Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 96sqm-1033sqf

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 96 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Twin Non-smoking (No club lounge access, No heritage benefit) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view Twin Non-smoking (No club lounge access, No heritage benefit)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view King Non-smoking (No club lounge access, No heritage benefit)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage King Non-smoking 63sqm (No club lounge access, No heritage benefit) Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room Bath with view Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room King Smoking (Breakfast & Club Lounge Access & Minibar free) Junior Suite 63sqm-677sqf

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Corner Twin Non-smoking (Breakfast & Club Lounge Access Included) 56sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Twin Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite King Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)120sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view King Non-smoking(Breakfast&Club Lounge&Minibar)Junior Suite60sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin Smoking with Balcony (Breakfast&Club Lounge Access&Minibar free) 120sqm-1291sqf

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Corner Twin Non-smoking, 56sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite Twin Non-smoking with Balcony(Breakfast & Club Lounge Access & Minibar)120sqm-1291sqf

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room, King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)120sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Twin Smoking (Breakfast & Club Lounge Access & Minibar free) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room Bath with view King Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view King Smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view Twin Non-smoking(Breakfast&Club Lounge&Minibar)Junior Suite60sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view Twin Smoking with Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 63sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view King Upper floor Non-smoking, 48sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view Twin Upper floor Non-smoking, 48sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Room Twin Upper floor Non-smoking, 48sqm

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Ambassador Suite Non-smoking 137sqm

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 2 Twin Beds

Royal Suite Non-smoking 201sqm

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001

What's nearby

  • Tokyo Tower - 15 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Tokyo Dome - 6 min drive
  • Meiji Jingu Shrine - 9 min drive
  • Shinjuku Gyoen National Garden - 10 min drive

Getting around

  • Kamiyacho Station - 6 min walk
  • Shimbashi Station - 20 min walk
  • Narita Intl. Airport (NRT) - 62 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪桃花林 - ‬1 min walk
  • ‪すき家 - ‬2 min walk
  • ‪スターライト - ‬1 min walk
  • ‪Tully's Coffee - ‬3 min walk

About this property

The Okura Tokyo

Luxury hotel near Tokyo Tower
Located close to Tokyo Imperial Palace and Shinjuku Gyoen National Garden, The Okura Tokyo provides shopping on site, a garden, and a hair salon. Treat yourself to a massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Swimming pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and an electric car charging station
  • An indoor pool, a porter/bellhop, and 9 meeting rooms
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 508 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Separate tubs/showers, toilets with electronic bidets, and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 6000 for adults and JPY 6000 for children
  • 5 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Yamazato
  • Sazanka
  • Toh-Ka-Lin
  • Orchid
  • Nouvelle Epoque

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (32292 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Pool sun loungers

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Renovations and closures

The property will be renovating from February 10 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

  • Fee for buffet breakfast: approximately JPY 6000 for adults and JPY 6000 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 12650.0 per night
  • Facilities fee: JPY 4500 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 are not allowed in the Club Lounge after 5 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility
Guests under 13 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Frequently asked questions

Does The Okura Tokyo have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from February 10 2025 to February 14 2025 (completion date subject to change).

How much does it cost to stay at The Okura Tokyo?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at The Okura Tokyo on 14 January 2025 start from $566.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Okura Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Okura Tokyo?

Self parking is free at this property.

What time is check-in at The Okura Tokyo?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Okura Tokyo?

Check-out is at noon.

Does The Okura Tokyo provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of JPY 61000 per vehicle applies.

Where is The Okura Tokyo located?

Located in Minato, this luxury hotel is within 1 mi (2 km) of Tokyo Tower and Tokyo Imperial Palace. Shinjuku Gyoen National Garden and Yoyogi Park are also within 3 mi (5 km). Kamiyacho Station is 6 minutes by foot and Toranomon Hills Station is 7 minutes.

The Okura Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 483 out of 557 reviews" "
Rating 8 - Good. 50 out of 557 reviews" "
Rating 6 - Okay. 10 out of 557 reviews" "
Rating 4 - Poor. 10 out of 557 reviews" "
Rating 2 - Terrible. 4 out of 557 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the style of the hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Okura twice in 2024 and I loved it both times! The staff are so kind and helpful, the breakfast options are always delicious, the rooms are so clean and beautifully designed along with the rest of the property. It's always a pleasure to stay at The Okura.
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric Michel Francis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This would be my 3rd time staying at The Okura Tokyo. It’s not just a hotel, it’s an experience and the level of customer service is unparalleled. The amenities are fully loaded. Situated right across the U.S embassy. I highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Service is incredible
Stayed 10 nights in Oct 2024

8/10 Good

Eriko

Stayed 1 night in Nov 2024

10/10 Excellent

Liyu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary service started from helpful concierge team when arrived. Decent room space with nice Tokyo skyline view, room facilities are handy and well maintained, top class cleanness.
Stayed 2 nights in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Roberto, Nashville

Liked: Cleanliness, property conditions & facilities
The balcony room at the newer The Okura Heritage is stunning, with the best of amenities. The staff is hit and miss, while some are old school polite, many of them gave me the impression they did not like American guests, as the responded quite differently to the Japanese guests. The breakfast is slightly below average with limited options. I absolutely savor Japanese cuisine and found the recommended set menu at the Yamazato restaurant quite laking. However, the staff was wonderful and the view onto the garden nice. I would stay here again because of the rooms and simply accept that the overall politeness has faded over the years, or American tourists are tolerated, at best.
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okura Tokyo is my favorite hotel in Japan. The service is flawless, and the rooms are five-star quality. Since there are so many foreign embassies in the area, and the staff speaks English exceptionally, I think that foreigners will feel especially welcome. I strongly recommend a room with a bath view. Most other five-star hotels don't even offer these.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Love it, will recommend
Stayed 2 nights in Nov 2024

8/10 Good

jean, beverly hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from shopping
Stayed 2 nights in Oct 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The okura is my favorite hotel in the world!
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with impeccable service, the staff went above and beyond to ensure we had a great stay. The hotel is beautiful and was a very quiet place to relax after busy days exploring Tokyo, and our room was spacious, spotlessly clean and very comfortable with amazing views. The breakfast buffet was also excellent. Would definitely recommend if you want a special stay in Tokyo!
Stayed 4 nights in Oct 2024

10/10 Excellent

ngozi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay!
Stayed 10 nights in Oct 2024

10/10 Excellent

Joaquin

Traveled with group
Liked: Cleanliness, staff & service, amenities
The Best
Stayed 5 nights in Oct 2024

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Okura link
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection which only a Japanese staff could provide. From check in, to the stunning room, wonderful food options and just overall omotenashi this is now my go to when in Japan. Stay in the Prestige side for see and be seen and in the heritage side for romance, peace and quiet. Every little detail has been thought of and with this wonderfully fluent and engaged staff nothing is too much to ask.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mai

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was the best luxury hotel we’ve been at. Top notch in staff service, room condition , deco, amenities… the list goes on. We like to try the buffet breakfast next time. The spa on floor 27 included in our room was very nice, my husband went twice daily. The only thing I didn’t like was we have to travel 15-20 minutes by taxi to shopping places and restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
It was 5-star all around.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back.
Stayed 3 nights in Oct 2024