Shangri-La Tokyo

5.0 star property
Luxury Tokyo hotel in Chiyoda with 2 restaurants

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Shangri-La Tokyo

Exterior
Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior detail
Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Housekeeping
  • Breakfast available
  • Spa
The current price is AED 2,083
AED 2,644 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Imperial Garden View 1 King

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Shangri-La Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 150 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club Deluxe Imperial Garden View King

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 269 sq m
  • Sleeps 4
  • 1 King Bed

Horizon Club, Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club, Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Imperial Garden View 2 Twins

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Deluxe Imperial Garden View Twin

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

  • Tokyo Imperial Palace - 2 min drive
  • Ueno Park - 4 min drive
  • Tokyo Dome - 4 min drive
  • Tokyo Tower - 4 min drive
  • Tokyo Skytree - 6 min drive

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 3 min walk
  • Narita Intl. Airport (NRT) - 62 min drive

Restaurants

  • ‪ザ・ロビーラウンジ - ‬1 min walk
  • ‪梅もと - ‬1 min walk
  • ‪Sarabeth's - ‬1 min walk
  • ‪京橋千疋屋大丸東京店 - ‬1 min walk
  • ‪スーリヤ 東京八重洲店 - ‬1 min walk

About this property

Shangri-La Tokyo

Luxury boutique hotel near Tokyo Imperial Palace
Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a body treatment, a hot stone massage, and a detox wrap at CHI, The Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool with a lifeguard on site
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • An elevator, tour/ticket assistance, and a banquet hall
Room features
All 200 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Children's dinnerware, children's books, and childcare services
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Refrigerators, free infant beds, and electric kettles

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 6000 per day)
  • Valet parking on site (JPY 8000 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 7843 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Lobby Lounge
  • Piacere
  • Nadaman

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Lifeguards on site

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products used
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 22770.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 7843 per person
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 6000 per day
  • Valet parking fee: JPY 8000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 22770.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Does Shangri-La Tokyo have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Tokyo?

Self parking is available for JPY 6000 per day. Valet parking is available for JPY 8000 per day. Limited spots are available.

What time is check-in at Shangri-La Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.

Where is Shangri-La Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Tokyo Tower and Urban Dock LaLaport Toyosu are also within 3 mi (5 km). Tokyo Station is only a 2-minute walk and Otemachi Station is 3 minutes.

Shangri-La Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 427 out of 526 reviews" "
Rating 8 - Good. 71 out of 526 reviews" "
Rating 6 - Okay. 20 out of 526 reviews" "
Rating 4 - Poor. 5 out of 526 reviews" "
Rating 2 - Terrible. 3 out of 526 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi, Redmond

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Tokyo is conveniently located next to Tokyo Station and was a great place to begin and end our trip to Japan. The views from the rooms were spectacular especially at night. The staff was wonderful and they made sure we had everything we needed during our stay. And the breakfast at the hotel restaurant was delicious especially the strawberry waffles and ricotta pancakes. We appreciated that the staff spoke English as we only spoke a little Japanese. We really enjoyed staying at this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jodi, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Shangri-La Tokyo was terrific. Charming and faultless assistance from all those that worked there, lovely rooms, delicious food and very convenient to Tokyo station and Imperial Palace Gardens. Would gladly stay there again - was made to feel special. Just how a holiday should feel. Thank tou
Stayed 4 nights in Jan 2025

6/10 Okay

JOEL, NEW YORK

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Good hotel but old facility. No USB-C cable charging outlet. I think the hotel needs to be updated soon.
Stayed 2 nights in Jan 2025

4/10 Poor

Pooja

Stayed 1 night in Jan 2025

6/10 Okay

Edward, Kirkland

Traveled with partner
Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kok-Huang Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional from check in to check out. The staff were very attentive and friendly. Rooms were spacious and clean. Location can’t be beat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sripada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert, Holmfirth

Liked: Cleanliness, staff & service, property conditions & facilities
As always the Shangri La does not disappoint
Stayed 1 night in Dec 2024

6/10 Okay

ricardo

Traveled with partner
Liked: Staff & service
Nothing specisl a out this hotel for the price find a better option you are litteraly inside the Tokyo Station Not the place you want to stay
Stayed 1 night in Nov 2024

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

TONI

Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Fantastic stay at the Shang. Staff were always great with service levels, place was grand and room was neat, clean and spacious. Loved everything about our stay and will be back.
Stayed 2 nights in Oct 2024

8/10 Good

Maria-Isabella, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was a wonderful stay- the rooms are well appointed and luxurious and the spa was a highlight. I found the staff here less friendly than the staff at the Ritz Carlton Tokyo which to me sets the bar for hospitality in Tokyo. The location is convenient but not beautiful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Staff & service, property conditions & facilities
Love it! The service is excellent and location is excellent! Will for sure come back next time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Yiu

Stayed 6 nights in Aug 2024

10/10 Excellent

Heidi

Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter (15) and I loved this hotel. The location was incredibly convenient, and the staff was phenomenal. They helped us arrange a lovely harbor cruise and dinner with another family we met with teens at the very last minute. The hotel starts on the 28th floor of the building, so the views of the city from the guest rooms and the breakfast/cocktail lounge are sensational. The neighborhood is also wonderful for morning walks/running. We will definitely stay there again the next time we are in Tokyo.
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent. Great view of the city. Service was top notch. Centrally located near Tokyo station. Plenty of food options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Theodis Nathaniel

Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-La never disappoints with their service
Staff was very friendly and professional with my requests. From laundry to concierge to bell services, they were attentive and quick to service. The staff at the restaurant was also very attentive and great at remembering what I liked to drink for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Joby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that they accommodated last minute spa services for us. We loved our room and the view of the city. Rooms are a bit outdated but the service was great. Room service was wonderful, breakfast buffet was very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024