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New Otani Inn Tokyo

3.0 star property
Hotel with a 24-hour front desk, in the vicinity of Tokyo Tower

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Otani Inn Tokyo

Front of property
Premium Accessible Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board
Fountain
Lobby
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk
The price is AED 194
AED 235 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 75 of 75 rooms

View all photos for Moderate Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Triple Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Twin Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Quality Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Single Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Triple Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Suite Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 46 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Quality Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Semi-double Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking | Down comforters, desk, blackout drapes, iron/ironing board

Premium Accessible Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Executive Deluxe Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Twin Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Deluxe Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Room - Non-Smoking

Highlights

Heating
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Executive Deluxe Quadruple Room

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Moderate Single Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Quality Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Semi Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe Triple Room

Down comforters, desk, blackout drapes, iron/ironing board

Executive Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Single Room

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Quality Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Quality Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Smoking

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Semi-double - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Semi-double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 1

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Triple - Smoking

  • Sleeps 3

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

View all photos for Moderate Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Double Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Quality Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Twin Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Semi-double Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Quality Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Semi-double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Semi Suite Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Semi Suite Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Accessible Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Accessible Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Moderate Triple Room - Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Delux Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Delux Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Moderate Triple Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quality Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Quality Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Single Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Delux Twin Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Executive Delux Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Semi-double Room - Non-Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Moderate Semi-double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Executive Semi Suite

Down comforters, desk, blackout drapes, iron/ironing board

Premium Executive Semi Suite

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032

What's nearby

  • Tokyo Tower - 6 min drive
  • Shibuya Crossing - 7 min drive
  • Tokyo Imperial Palace - 8 min drive
  • Tokyo Dome - 12 min drive
  • Meiji Jingu Shrine - 12 min drive

Getting around

  • Osaki Station - 4 min walk
  • Takanawadai Station - 19 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪Soup Stock Tokyo - Dila Osaki - ‬3 min walk
  • ‪バーガーキング - ‬3 min walk
  • ‪てんや 大崎ニューシティ店 - ‬3 min walk
  • ‪一番どり ゲートシティ大崎店 - ‬2 min walk
  • ‪梅蘭 ゲートシティ大崎店 - ‬2 min walk

About this property

New Otani Inn Tokyo

Hotel near Tokyo Tower
Located close to Meiji Jingu Shrine and Tokyo Imperial Palace, New Otani Inn Tokyo provides a grocery/convenience store, dry cleaning/laundry services, and a bar. The on-site restaurant, FUNACHAYA, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self parking (surcharge), and luggage storage
  • A banquet hall, a 24-hour front desk, and an elevator
  • A vending machine, a ballroom, and laundry services
  • Guest reviews speak highly of the location
Room features
All 427 rooms offer amenities such as free WiFi. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • HDTVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 2500 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 2541.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 19 2025 to January 19 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2420.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

Frequently asked questions

Is New Otani Inn Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Otani Inn Tokyo?

Self parking is available for JPY 2500 per night.

What time is check-in at New Otani Inn Tokyo?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at New Otani Inn Tokyo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is New Otani Inn Tokyo located?

Located in Shinagawa, this hotel is within 9 mi (15 km) of Tokyo Tower, Tokyo Imperial Palace, and Meiji Jingu Shrine. Tokyo Dome and Edo-Tokyo Museum are also within 9 mi (15 km). Osaki Station is only a 4-minute walk and Gotanda Station is 11 minutes.

New Otani Inn Tokyo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 337 out of 1004 reviews" "
Rating 8 - Good. 392 out of 1004 reviews" "
Rating 6 - Okay. 190 out of 1004 reviews" "
Rating 4 - Poor. 48 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gabriella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, lots of selection. But the menu every day. Room was clean, but hot.
Stayed 2 nights in Dec 2024

2/10 Terrible

Aaron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
- Air conditioning did not cool the room as much - Wifi was inconsistent - Breakfast was not that good - Walls are kinda thin - Can't order UberEats since this will make it a difficult time for Uber drivers to come up
Stayed 3 nights in Dec 2024

8/10 Good

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for nice hotel.
Stayed 6 nights in Nov 2024

8/10 Good

zhi

Stayed 1 night in Oct 2024

10/10 Excellent

Mee Li

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Takuya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, with the hotel being conveniently close to Osaki Station. Nearby, there is a grocery store and a drugstore that carry baby essentials like diapers, formula, and baby food.
Stayed 2 nights in Oct 2024

8/10 Good

Anson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit out of reach from tokyo as it is in osaki. That being said, it was very close to subway station. You basically exit through a station connected bridge and it’s right in front of you. Easily assessable with luggages. As with all hotel rooms in japan, dont book a one bed, book a two bed
Stayed 1 night in Oct 2024

10/10 Excellent

Lifeng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Masao, Torrance

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Jul 2024

10/10 Excellent

KAZUSHIGE, SPARTANBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable for me.
Stayed 1 night in Sep 2024

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient at Osaki station on the Yamonote line. Supermarket and drug store downstairs and a shopping mall next door. Room was spacious for 3 persons.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ikuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is so convenient. Facility is clean. Breakfast buffet is awesome.
Stayed 1 night in Aug 2024

6/10 Okay

Akshaye

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioner did not work. Called staff many times, all invain.
Stayed 3 nights in Aug 2024

8/10 Good

Hiromi, Maple Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of the hotel is very good and convenient! Easy to go anywhere in Tokyo! The only thing that we didn't like was that there were only a few outlets in the room. Also we couldn't find a swtich for the living room light. In order to turn off the light, we had to take a keycard off which turned off all of the electricity in the room including an air-conditioner in hot summer days in Japan!
Stayed 2 nights in Aug 2024

10/10 Excellent

masashi

Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Traveled with family
A/c not work very well
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Great location, great hotel
Stayed 1 night in Jul 2024

8/10 Good

Bencio Gumba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot for public transport
The hotel is situated near Osaki station on Yamanote line that accessible to all major station in the heart of Tokyo which makes the journey more enjoyable.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joy

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sung

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

4/10 Poor

Joe

Traveled with partner
Location is superb, but we stayed on 12 th floor, hallway rugs is old and dirty looking plus smells cigarette everywhere, and l asked front desk for coffee, l was told we don’t include coffee? I was totally surprised by that. But before this, one week prior to this we stayed on 13 th floor it was very nice looking carpets throughout the floors and totally different hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with professional service
Stayed 1 night in Jun 2024

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024