10/10 Excellent
ELY, West Covina
Traveled with family and small children
22 November 2024
Liked: Cleanliness, amenities, property conditions & facilities
Koko hotel is walking distance to Ginza line, it’s so easy to get around. In a few block aways there are eateries and 7/11 is a few steps away from the apartel.
The receptionist was super helpful (sorry… I forgot to get his name) to get our luggage transfer to the next destinations.
The room was very spacious and clean, they even let you use umbrella without deposit, I saw there are stroller, charger, and some other items for rent free of charge. And the best part is that there are several USB chargers beside the headboards, there is also washer and dryer in the unit, everything is so convenient. The great thing is,,, We are able to leave our luggage for 5 days while we transfer to Kyoto and Osaka.
Oh I almost forgot to mention: I was upgraded to a bigger room. That being said, we cancelled our return hotel reservation and booked with Koko hotel residence for another 2 more nights.
The only negative I have (in my opinion) is the pillow, I wish it have 2 pillows for each bed, a choice between fluffy and a dense pillow.
I would greatly recommend Koko Hotel Residence to family and friends.
ELY
Stayed 4 nights in Nov 2024