10/10 Excellent
Brendan
16 December 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and pleasant when called upon, and were respectful of privacy when they were not. The property was very clean, rooms accommodating and comfortable with AC, smart TV, and full feature Toto bidet. Location was perfect with easy access to the Yurakucho and Keiyou lines, while still being removed enough from high traffic areas to be nice and quiet in the evenings - if you are comfortable with Tokyo metro, this is a very short trip away from Ginza, Akihabara, Ikebukuro, Shibuya and other popular areas of the city. Having a Yamazaki on the first floor was convenient for those late nights where you just wanted something small to eat before going to bed, or something quick on the way out, although there is also a Family Mart a short walk away at the station. Room access is key card driven, but if you can set up a JR account, they do offer smart phone key integration (you will still need a key card to "turn on" your room, however). My only, and incredibly minor, "improvement" point for the staff would be keeping a consistent sizing of provided nightwear - on some days, I received items that were too small (possibly an opportunity to ask sizing with reservation or check-in?)....but as noted, this is incredibly minor and did not deter from the stay at all. I look forward to booking a reservation with this location again - この旅行のおもてなし、本当に有難う御座いました！
Brendan
Stayed 15 nights in Nov 2024