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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants and bars

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Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Property amenity
Body treatments, facials
Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
The current price is AED 1,173
AED 1,484 total
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Garden View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
3 bedrooms
Hair dryer
Shower/tub combination
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite Twin Room, Non Smoking,

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 74.7 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Basic Triple Room, Non Smoking

Garden Tower Basic Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Basic Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 27.3 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 50 sq m
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to spa services, such as a body treatment or a facial. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A porter/bellhop, 1 meeting room, and luggage storage
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 836 rooms boast comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 30-inch TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Similar properties

The Main Standard King, Non Smoking | Down comforters, in-room safe, individually furnished, desk

Hotel New Otani Tokyo The Main

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,006 reviews
The price is AED 1,603
AED 2,028 total
includes taxes & fees
6 Apr - 7 Apr
Hotel New Otani Tokyo The Main

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 1 mi (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Nippon Budokan and Tokyo Midtown are also within 2 mi (3 km). Fukuma Station is 9 minutes by foot and Kojimachi Station is 9 minutes.

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Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and and attentive staff
Stayed 1 night in Mar 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Japanese garden, and the variety of dining options. The staff was amazing!! Everyone was so polite, helpful, and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family hotel with lovely gardens outside. Close to transport and the Akasaka dining district. Stellar views of Fuji-san and Tokyo from the breakfast tower floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a beautiful garden with multiple restaurants and shops. The breakfast options were wonderful with a variety of Japanese or western choices. The staff were so polite and accommodating as well. The room was clean, with plenty of hot water and great amenities. The beds could have been more comfortable but overall a good experience.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 4 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As alway an excellent hotel in Tokyo, very good service and a marvelous garden
Stayed 3 nights in Feb 2025

10/10 Excellent

jerrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at this property and I still love it. they have upgraded the tower rooms and they have good views. last time i stayed in the Main and had a garden view. walking distants to many food spots as well as the train.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property absolutely deserve five stars. I was treated like royalty by every member of the staff and everything about the hotel exuded excellence. I can't think of any reason to stay elsewhere in Tokyo. Bravo!
Stayed 3 nights in Mar 2025

10/10 Excellent

hyun kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a subway station and the hotel had number of restaurants and stores inside. Also the rooms were so spacious. Such a lovely experience. Would def return to this hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and amenities are over the top. I love my daily walk in their very own Japanese garden. I will definitely come back.
Stayed 3 nights in Feb 2025

6/10 Okay

Manuel

Liked: Amenities
I like the convenience of getting in and out. I did not like the room and the lack of cleanliness of the staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Grayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with excellent service
Stayed 9 nights in Dec 2024

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel that separated you away from the bustle of Shibuya and other bustling cities/tourist areas
Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful gardens, great location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge, rather quaint hotel with a very wide range of in-house restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is incredibly maintained and beautiful! We enjoyed our stay with a nice view of the city (it says garden view but we were on the 33rd floor and it was hard to see the garden from where we were as it was right under us). Still a lovely stay, housekeeping was very good at keeping our room clean, lots of amenities, spacious rooms. Like some have mentioned it is a bit dated and needs a refresh look but in terms of accomodation and practicality, it's definitely what my husband and I were looking for
Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Our room was so comfortable and spacious. The grounds were gorgeous. I would stay again very happily. Quite close to a couple of good train stations allowing us access to everything we wanted.
Stayed 8 nights in Jan 2025

10/10 Excellent

Mark

It was our first time in The New Otani Hotel in Tokyo and was pleased with their excellent service and hospitality and of course cleanliness. We found their concierge helpful in regards to the use of subways, and how to get around the city. They are knowledgeable about interesting places to visit. We were also impressed with the staff politeness.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used a taxi to go to Tokyo Station. You could use Metro. We had two rooms connected, and it was very nice, since we could have two bathrooms in a large space. For family of 4, it was great. We had a great view of Mt. Fuji, too.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and close to transportation that will get you anywhere you want to be.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness
Stayed 1 night in Feb 2025

10/10 Excellent

Max

Liked: Amenities
Great location very nice
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Property was 5 star on everything, except work out room. Set of dumbbells and adjustable bench would be good.
Stayed 6 nights in Feb 2025