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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury Tokyo hotel in Chiyoda with 20 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Front of property
Exterior
Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Housekeeping
  • Room service
The price is AED 927
AED 1,173 total
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Garden Tower Standard Room, Garden View, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Room, Garden View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
3 bedrooms
Hair dryer
Shower/tub combination
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Suite , Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Suite , Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 50 sq m
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Tower Deluxe Triple Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Garden Tower Standard Double Or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Double Or Twin Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Double Or Twin Room Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Junio Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junio Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Garden Tower Count Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Count Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Suite

Miscellaneous

Garden Tower Suite

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Twin Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Twin Suite

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

Similar properties

Exterior

Hotel New Otani Tokyo The Main

Pool
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1006)
The price is AED 1,091
AED 1,380 total
includes taxes & fees
4 Jan - 5 January 2025
Hotel New Otani Tokyo The Main

About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Tokyo Imperial Palace - 18 min walk
  • Tokyo Midtown - 4 min drive
  • Tokyo Tower - 4 min drive
  • Shinjuku Gyoen National Garden - 4 min drive
  • Nippon Budokan - 5 min drive

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to spa services, such as a facial or a body treatment. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a gift shop
  • A 24-hour front desk, tour/ticket assistance, and 1 meeting room
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 836 rooms boast comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 30-inch TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 9:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3680-8855 for adults and JPY 3220-5175 for children
  • 20 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available

Things to do

  • Shopping
  • Spa services

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Japanese garden

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 30-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from February 24 2025 to February 25 2025 (dates subject to change).
The property will be renovating from February 3 2025 to February 4 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel New Otani Tokyo Garden Tower?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo Garden Tower on 4 January 2025 start from $319.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 1 mi (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Tokyo Tower and Tokyo Dome are also within 3 mi (5 km). Fukuma Station is 9 minutes by foot and Kojimachi Station is 9 minutes.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1009 reviews" "
Rating 8 - Good. 224 out of 1009 reviews" "
Rating 6 - Okay. 55 out of 1009 reviews" "
Rating 4 - Poor. 28 out of 1009 reviews" "
Rating 2 - Terrible. 23 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth Cher Toon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in Dec 2024

10/10 Excellent

BULENT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely my go to choice for Tokyo next time. Great establishment with great service and facilities and moreover in the center.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful gardens, great location.
Stayed 5 nights in Dec 2024

2/10 Terrible

Ananya

Stayed 1 night in Nov 2024

10/10 Excellent

Yoshiko

Enjoy to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jimmy

Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

ROY

Stayed 3 nights in Nov 2024

10/10 Excellent

Max

Traveled with family
Liked: Amenities
Great location very nice
Stayed 2 nights in Nov 2024

8/10 Good

Christopher, Winnipeg

Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel excelled in all aspects, friendly staff, attention to customer needs, food quality, housekeeping, and room amenities. Based on our experience we plan to stay there again. Our room in the Garden Tower was a standard twin, with a garden view and we were treated to an outstanding view of the hotel’s magnificent Japanese garden, the Tokyo skyline, and on clear days, Mount Fuji in the distance. The hotel is part of a mega resort with three hotel buildings. Despite its size we loved the convenience of dining choices and proximity to the Tokyo subway system. It caters to a higher end clientele and is in an area surrounded by government buildings, universities and embassies so we felt secure at all times. This hotel was definitely a find for us and easy to recommend for anyone seeking some luxury at an affordable price.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shaun

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quiet getaway close to the metro station
Stayed 5 nights in Oct 2024

6/10 Okay

Thomas

Traveled with family
Liked: Property conditions & facilities
Not bad but nothing special
Stayed 3 nights in Nov 2024

6/10 Okay

Josef

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Positives: It is near a lot of restaurants and a major subway station that is within walking distance. The staff are also very helpful and friendly. The room we had was also pretty large and quiet, which was mainly what we were looking for. Negatives: The Garden Tower is starting to show its age. I stayed in a large deluxe room and the layout was unusual along with having a small outdated bathroom. We also noticed that there was mold on the ceiling in the living room. Big mold spots on an area probably 5 or 6 feet across. I took a picture and went down to the front desk and they quickly moved us to another room which had been remodeled recently and looked more updated. They also gave us a free desert for our trouble. Also the television was not a smart TV, and only had access to local cable channels. I feel like having access to streaming services should be a basic amenity in 2024. The breakfast at this hotel is also very bad, I'd say the worst I had in my 2 months in Japan. I strongly suggest you skip it. It was crowded and the food was lukewarm and honestly not very good. We paid nearly 5,000 yen per person felt very ripped off. Because of this experience on our first morning here, we didn't even try any of the other restaurants they had at the hotel. Final word: This hotel is ok, but it could be an incredible hotel if they updated the rooms and had a respectable breakfast on site.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and nice staff. Lost our phone in a restaurant and they had it for us right away.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamal, Princeton JCT

Liked: Cleanliness
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Mohd Faraz, Basking Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Nov 2024

8/10 Good

Kim Nhan

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Many good dining options on site. There may be other places that are more walkable or accessible to other parts of Tokyo, but it was fine by subway or taxi.
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 2 nights in Nov 2024

10/10 Excellent

Irina

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Metro subway is walking distance to anywhere you want to go in the city. It has a very nice japanese garden also.
Stayed 4 nights in Nov 2024

8/10 Good

Teresa, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The major reason I booked this hotel was because of the beautiful garden.
Stayed 6 nights in Nov 2024

8/10 Good

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a good area, close to trains and restaurants. Restaurants inaide the hotel were unfortunately way over priced. There is a Tully's cafe and Family via garden tower walkway and go down to level 2. Or across the street from the Rolls Royce showroom is a city bakery. Onsite Japanese gardens were lovely. Rooms were musty and smelled stale (old smoke?) But clean! Very good counter staff and luggage staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vannesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful massive hotel . Great service lovely views , so many options. will definitely stay again .
Stayed 3 nights in Oct 2024