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Hotel East 21 Tokyo

4.0 star property
Hotel with 4 restaurants, near Kiyosumi Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel East 21 Tokyo

Seasonal outdoor pool
Lobby
[Non-Smoking] Concept Room (Tokyo Skytree View) | Down comforters, desk, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
The price is AED 307
AED 371 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for [Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Single Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Non-Smoking] Double Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Double Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Wide Single (19.5spm/ For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Suite (City View)

[Non-Smoking] Suite (City View) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Suite (City View)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Shower/tub combination
Private bathroom
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Shower/tub combination
Private bathroom
  • 54 sq m
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 42 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Concept Room (Tokyo Skytree View)

[Non-Smoking] Concept Room (Tokyo Skytree View) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Concept Room (Tokyo Skytree View)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Double Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Double Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Business Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Business Single Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Non-Smoking] Wide Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Wide Single Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 19.5 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for [Non-Smoking] Standard Twin Room (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Twin Room (Single Use)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Twin Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Futons

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (For 2 People)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Double Room (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Double Room (Single Use)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for [Non-Smoking] Deluxe Twin Room (For 2 People)

[Non-Smoking] Deluxe Twin Room (For 2 People) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room (For 2 People)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Non-Smoking] Standard Double (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Double (Single Use)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Twin Beds

Similar properties

Exterior

Hotel Metropolitan Edmont Tokyo

Free WiFi
Restaurant
Air conditioning
Gym
9.4 out of 10, Exceptional, (2321)
The price is AED 385
AED 479 total
includes taxes & fees
7 Jan - 8 January 2025
Hotel Metropolitan Edmont Tokyo

About the neighborhood

Map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016

What's nearby

  • Tokyo Skytree - 5 min drive
  • Sensoji Temple - 6 min drive
  • Tokyo Imperial Palace - 6 min drive
  • Tokyo Dome - 8 min drive
  • Tokyo Disneyland® - 12 min drive

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Haneda Airport (HND) - 27 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪カクテルラウンジ パノラマ - ‬2 min walk
  • ‪すき家 - ‬5 min walk
  • ‪ゆで太郎東陽5丁目店 - ‬4 min walk

About this property

Hotel East 21 Tokyo

Upscale hotel near KidZania Tokyo
Located close to Kiyosumi Garden and Tokyo Skytree, Hotel East 21 Tokyo provides shopping on site, a coffee shop/cafe, and laundry facilities. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), free train station drop-off, and self parking (surcharge)
  • Wedding services, a front-desk safe, and luggage storage
  • Concierge services, a porter/bellhop, and laundry services
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 394 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 4:00 PM
  • Airport shuttle at scheduled times
  • Free train station drop-off shuttle from 7:00 AM - noon
  • Train station shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: JPY 3050 for adults and JPY 1500 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Brasserie Harmony
  • Toen
  • Sazanka
  • Kiba Teppanyaki
  • Un Bakery Shop

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children ages 0-3 are not permitted in the seasonal outdoor pool. Children ages 0-16 are not permitted in the pool from 5-9 PM.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Children under 3 years old are not permitted in the seasonal outdoor garden pool.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.
Pool hours are 10 AM-9 PM July 15-31. The pool is closed 4-5 PM daily for maintenance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3050 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1100 per person (one-way)
  • Airport shuttle fee per child: JPY 550 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Pool fee: JPY 9000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Health club facilities (pool, fitness center, sauna, spa tub) are available only to members (surcharge). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

The seasonal pool will be open from July to September
Pool access available from noon to 9:00 PM
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel East 21 Tokyo have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon–9:00 PM.

Is Hotel East 21 Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel East 21 Tokyo?

Self parking is available for JPY 1500 per night.

What time is check-in at Hotel East 21 Tokyo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel East 21 Tokyo?

Check-out is at 11 AM.

Does Hotel East 21 Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–4:00 PM at scheduled times. A fee of JPY 1100 per person applies.

Where is Hotel East 21 Tokyo located?

Located in Koto, this hotel is within 3 mi (5 km) of Kiyosumi Garden, KidZania Tokyo, and Tokyo Skytree. Sensoji Temple and Tokyo Imperial Palace are also within 6 mi (10 km). Toyocho Station is 7 minutes by foot and Kiba Station is 14 minutes.

Hotel East 21 Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
daily room service, clean up, easy public transport access, safe,
Stayed 6 nights in Nov 2024

10/10 Excellent

Laura Marie, Batley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very helpful & friendly staff 😀👍👍👍 Thank you very much
Stayed 7 nights in Nov 2024

8/10 Good

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience area
Stayed 2 nights in Oct 2024

10/10 Excellent

eleonor

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Would recommend
Stayed 9 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to super market and restaurant within a walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Benny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Gary, Rego Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a beautiful lobby located in a quiet neighborhood full of shops and restaurants. Service is good and staff tries to help you anyway they can. Communicating is difficult due to the language barrier, but this is no Europe. Take an electronic translator with you. Rooms are OK, if a bit of outdated with a dim lighting and lack of night tables. Bathroom lighting is very dim and absence of magnifying mirror makes it difficult to do all your necessary hygiene procedures. I think all above said is all acceptable to the point. What is not acceptable, that the hotel chargers ¥4400 every time you want to use health club and swimming pool. It is certainly doesn't adhere to the standards of world-class properties around the globe. Especially, at this hotel's price point. That is simply unacceptable. Overall, if you don't plan to use the health club and reserve this place far in advance for a good price, go for it. Otherwise, much better properties are available.
Stayed 4 nights in Oct 2024

8/10 Good

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old, rooms are small, though clean. The room with 2 standard beds with an extra bed is the same size as the normal 2 standard beds, they just squeeze another bed into the small room. They charge higher price and a lot extra tax. Breakfast is not included and they charge ¥6500 per person for breakfast. There is a currency exchange machine and the rate is pretty good. This place is convenient, a limouzine bus stop is right at the hotel, 30 minutes to HND and one and half hour to NRT. There are also many places to eat nearby and a shopping mall plus a supermarket. You don't need to go to Lawson cross street like we did if you want to just grab something quick, the supermarket has all you need and all is much cheaper. The subway station is about 10-minute walk.
Stayed 5 nights in Oct 2024

10/10 Excellent

champawattie

Liked: Cleanliness, staff & service, amenities
Lots of restaurants. Shopping shuttle to train Station. View from rooms was beautiful. Staff was wonderful and friendly Buffet breakfast was exceptional and excellent. Overall i would recommend stay.excellent hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

PETER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property Art Deco in style. Location is perfect to catch the metro from Toyocho station to Tokyo, Shibuya & other areas. Everywhere is clean & maintained every day. Outdoor pool facilities closed on the day we travelled & feel we should have been told about this point clearly as well as anyone with tattoos are not allowed to use it. Indoor is available for a fee which we did not use in the end.
Stayed 10 nights in Oct 2024

6/10 Okay

Hunter

Disliked: Staff & service
Stayed 11 nights in Jun 2024

10/10 Excellent

Gary, Rego Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical property is clean, elegant and upscale. Amazing staff is trying to help anyway they can.
Stayed 3 nights in Oct 2024

10/10 Excellent

christopher vincent

Traveled with family
Liked: Amenities
Loved every second of our stay thank you
Stayed 9 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to the metro train station. Restaurants were open late in the area.
Stayed 5 nights in Sep 2024

8/10 Good

Adeline

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel was decent. The only issue I had was the room had a lot of old stains on the carpet but everything else was clean. The hotel is about a 15 minute walk to the nearest train station. A big plus is having a shuttle to two stations which is great but you will need to make sure to check what time they leave as they are only avaliable during the mornings to day time, not evenings. Beds were pretty comforable and what not
Stayed 3 nights in Sep 2024

4/10 Poor

Yelena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing hotel, number one the front desk staff barely spoke English, could not explain anything. Supposedly guests have to pay additional fees to use the pool, how ridiculous is that. The main section in the lobby was mostly closed and was only available if you pay to have some kind of set meal, so it was pretty much no area to sit in the lobby. For breakfast in the morning had to wait to be sited for 20 min, very small restaurant for a big hotel like this. Nothing around the hotel to see or walk around, far from the center of the town, really, have nothing positive to say about this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Valentina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over a nice stay!
Stayed 7 nights in Sep 2024

4/10 Poor

Marites

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Marites

Traveled with group
THE GOOD PART. (1) Below the hotel (entrance is outside) is a newly developed shopping and dining area. There are some food places, coffee shops, a Family Mart, a drugstore, a 100 Yen shop, a Summit grocery store, a SoftBank and Y! Mobile branch, some ATMs including the 7-11, etc. (2) There is an airport shuttle service available through a 3rd party company. It is a limousine bus. It costs 1,100 yen to get to Haneda Airport Terminal 3. You have to book it yourself on a website. The bus is stationed just outside the hotel. (3) There is a FREE train station drop-off on a limited availability. But none is going back to the hotel, you can either walk for 12 minutes or hire a taxi for about 1,100yen from the station to the hotel. (4) The guest relations staff speak English. THE BAD PART. (1) The room is outdated. The carpet is so old that it looks dusty. This is probably the reason why they have an air purifier inside the room. There is no USB outlet. You need an adapter. (2) There is no laundry service. When I asked, I was given a map of a 3rd party facility, which I think is quite far to walk on a hot and humid sunny day. (3) The breakfast buffet costs 3,050yen. I ate there twice. It is the same dishes for both days. (4) You have to pay an additional 6,000yen per person (adult) to use their picturesque pool. (5) There is no coffee inside the room. You have to go all the way to the breakfast hall to get it. They have some packets of tea bags though, if this suffices.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and amenities but pool price to enter very expensive and out of way location to shopping and restaurants
Stayed 4 nights in Sep 2024

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service
Location is very good close to the metro station free transportation to Disney
Stayed 10 nights in Aug 2024