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Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Flat-screen TV
Lobby lounge
Studio (Double) | Extra beds
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AED 707
AED 856 total
includes taxes & fees
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio (Twin)

In-room safe, desk, blackout drapes, iron/ironing board

Studio (Twin)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Toilet with electronic bidet
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double) | In-room safe, desk, blackout drapes, iron/ironing board

Studio (Double)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Toilet with electronic bidet
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio (Double)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Toilet with electronic bidet
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio, 2 Twin Beds

Highlights

Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Heating
Blackout drapes/curtains
  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

About the neighborhood

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km
  • Omoide Yokocho - 16 min walk - 1.4 km
  • Waseda University - 5 min drive - 3.5 km
  • Tokyo Tower - 6 min drive - 6.1 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban aparthotel with a 24-hour fitness center and a 24-hour front desk
A 24-hour fitness center, self parking, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Lobby

BESPOKE HOTEL Shinjuku

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
9.0 out of 10, Wonderful, 1,004 reviews
The price is AED 1,524
AED 1,676 total
includes taxes & fees
18 Apr - 19 Apr
BESPOKE HOTEL Shinjuku

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,320 for adults and JPY 660 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: JPY 7,260 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Humane treatment of captive wild animals
  • LED lighting
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260.0 per day
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1320 for adults and JPY 660 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Is Citadines Shinjuku Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Shinjuku Tokyo?

Self parking is available for JPY 2750 per night.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Shinjuku Tokyo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Shinjuku Tokyo located?

Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.

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Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1636 out of 2712 reviews
Rating 8 - Good. 888 out of 2712 reviews
Rating 6 - Okay. 148 out of 2712 reviews
Rating 4 - Poor. 29 out of 2712 reviews
Rating 2 - Terrible. 11 out of 2712 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities, communication
This location was great. Staff was very helpful and the rooms were comfortable. A good value.
Stayed 5 nights in Mar 2025

10/10 Excellent

Bao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 9 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, communication
Clean comfortable and close to restaurants grocery etc
Stayed 7 nights in Mar 2025

10/10 Excellent

Aron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing love staying here everytime
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, property conditions & facilities, communication
If you want no thrills hotel with great service, close to all attractions but far enough away that your sleeps are restful, this is the place!
Stayed 5 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to stay in Shinjuku……wonderful staff. Great dining all around area. Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my second time staying here. I stayed here in 2016, and the experience then was as great as the experience in 2025. Rooms are clean, staff is professional and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Ariel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room we stayed was spacious. Location wise - they were close to train station and convi stores!! Very clean and friendly staff!
Stayed 11 nights in Feb 2025

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities, communication
Comfortable, convenient rooms. Just outside the heart of Shinjuku.
Stayed 1 night in Feb 2025

10/10 Excellent

Roselyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was clean. Room is decent size. Friendly staff. It’s a bit of a walk to the shopping area.
Stayed 5 nights in Feb 2025

8/10 Good

Tory

Liked: Cleanliness, property conditions & facilities, communication
I spent 6 nights at this hotel— 5 nights the first week and then came back to them for 1 night after a 3-day side trip to Kyoto. Staff is very attentive and speaks English well. The hotel is a bit far from the main city activities and train station but very, very close to the national gardens which was a nice surprise. The rooms are big and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’ve stayed at the hotel 3 times in a row for a reason!
Stayed 1 night in Jan 2025

10/10 Excellent

Narcisa

Liked: Cleanliness, property conditions & facilities, communication
Nice staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Boris

Liked: Cleanliness, property conditions & facilities, communication
There was an excellent, large supermarket conveniently located across the street.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, communication
Highly recommend! The room was large, plenty of closets, very clean and comfortable. The lobby staff was incredibly helpful when we needed to change our flights for a family emergency. This is now my favorite go-to Tokyo hotel!
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Great value, near but not IN busy areas.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Great location Good breakfast Comfy beds
Stayed 3 nights in Sep 2024

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities, communication
Citadines Shinjuku Tokyo was an excellent stay! The hotel was clean, quiet, and felt very safe throughout my visit. Every staff member I interacted with was incredibly kind and helpful, making the experience even more enjoyable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really fantastic. Just far enough away from Shinjuku that it was restful but close enough to walk. Looks like a small room but it’s so well organized that you don’t even notice.
Stayed 10 nights in Jan 2025

8/10 Good

Babett

Liked: Communication
The room is average there was an air vent what was super loud and cold the bathroom could do with an upgrade
Stayed 5 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, communication
Incredibly comfortable bed. Daily clean done to a high standard, but room in need of a refresh and a deep clean (on arrival there was something trodden into the carpet that I was able to remove with a stiff shoe brush and a bit of elbow grease)
Stayed 8 nights in Jan 2025

8/10 Good

cintia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everyone was nice and helpful. Breakfast was delicious. Rooms are good size. Sheets and towels were changed every 3 days but for the 3 weeks we were there the comforter were not washed. We traveled with a baby and comforter/blankets got dirty ( left them on floor on purpose so they can see stains and change it) but they will just folded it and put it back in closet. Also the heater was way too hot out of nowhere, we got very stuffy nose every morning. The hotel has laundry room which was a plus but it takes a long time to dry all the clothes. Overall, we had a good time there, close to subway, food and taxis near by. Very walkable and safe area.
Stayed 16 nights in Mar 2025

8/10 Good

Tsz Wan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time stay at in that hotel. It is very nice that they allow me to have early check in since I have a long flight from U.S. .I arrived at the hotel around 8am and was able to check in right away.
Stayed 6 nights in Dec 2024

8/10 Good

mei wan mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and tidy. Walkable distance from JR
Stayed 1 night in Dec 2024