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"Nice rooms, good transportation, friendly staff "

"We stayed at this lovely traditional hotel for three nights. Even though the staff doesn’t speak much English, they make it up with wonderful hospitality. I told the staff to let my husband in at midnight because he’s on the last train, the front desk clerk told me there’s no more taxi service and offered to pick him up. That was almost midnight. When we checked out they also gave me a small gift bag for my birthday ❤️ Every day we can choose different traditional outfits for the hot springs. The bath room are separated by man and women. The outdoor hot spring is zen and beautiful surroundings. My first onsen experience. Yes you sleep on the floor on the futon, but very comfortable. And the staff set it up for you every evening. It’s an authentic experience for us. We truly enjoyed our time there. "

"Amazing property in an incredible area with amazing hosts"

"This hotel made feel like royalty. This hotel was really and staff was very accommodating, professional and kind. I loved our suite and breakfast and dinners we had. "

"Overall enjoyed our stay but there were a few small things that could have made our stay more fulfilling. The entire place is made kids friendly which was really touching and is a welcome attitude given we are a family with 2 kids. The breakfast spread was quite good but had very limited vegetarian options - again the kids section there was really awesome! Rooms were quite clean but a bit smaller than anticipated, the toilet exhaust was a bit low or not working which made it a bit awkward. Loved the dedicated kids play area, gachapon area, vending machines, coin laundry, pool was paid, onsens were excellent and the halloween themed setup was cute. We were really relieved with the dedicated Lawson combini in their lobby!!! How cool is that :)"

"Lovely staff a bit hard to find with google maps but once there very nice place stayed in there log cabins beautiful scenery and atmosphere no air conditioner in the log cabin though it was smoking friendly "

"Great place to stay to experience the room with Japanese motif. Also has its own Onsen and a nice Yuma tan you can wear outside while strolling the town"

"Convenient and central location for my needs"

"Great deal for the price! Walkable to other areas, easy parking, and the breakfast buffet (mostly Japanese) had a good selection. The hotel also has an onsen (one outdoor) within its grounds. The beds and pillows were too hard for me, but overall, great value for money!"