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" Comfortable bed and pillows."

"I love the good customer service of the front desk staff. Going over and beyond their duties to help tourist like me to be comfortable in Japan. Special mention to Mina for such superb and unparalled customer service and the lady working the morning of April 2 who helped me find a store to buy souvenirs to bring home and even print and translate for me the map and locations. Thank you front desk staff!!! 😃"

"Nice place to be when you want somewhere to unwind after all that city walking "

"Good"

"A very clean, quiet and comfortable accommodation for our family of 4. "

"Extremely comfortable bed, quiet, loved the coffee machine in the lobby! "

"Clean and comfortable and ideally situated for rail station and bus centre Much bigger room than our tokyo one!! ( more like a std western hotel)"

"Great stay! Walkable to train station (13 minutes), fantastic sauna, cold pool and awesome hot spring all in our room. Very spacious and can’t wait to come back when in Nikko."

"The Hotel is very historic and designed by our favorite architect Frank Lloyd Wright…you can see clearly his influence.We only stayed one night out from Tokyo by Shinkansen.A short taxi to the temple and shrine in wooded surrounds was great and impressive.We treated ourselves to the fine dining/silver service menu for dinner and I did breakfast on the verandah type room while Julie slept in.Too windy..a gale ..and the Shinkansen’s stopped running so the trip back to Tokyo was twice as long..say 3 hours.Memorable trip to the Kanaya and Nikko itself.Wonderful location."