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"Beautiful hotel with fabulous staff. Well worth a stay! We will definitely be using this hotel as our base in wiltshire! "

"Quaint property. Comfortable bed. Lovely shower. Fantastic food. "

"This was a return visit for us and our dog. It's a lovely location, with scenic walks for the dog, aubreys restaurant for us and the activities and family disco for the little one. Our Heartwood lodge was spotless and the doggie welcome pack was very much appreciated (our dog loved the little rope toy!) Steve the night service guy welcomed.us for checkin, he is so lovely and warm. The lodge had everything a family could need, kitchen utensils, etc. The bath in the bedroom was a really nice touch, I spent the first night soaking after the long drive with a glass of wine! The only downside was the shower design, which leaked water all over the floor, but there is nothing anyone can do about this. It's a lovely drive to Bournemouth or any of the New Forest towns. We are already looking forward to next year!"

"Secure Parking, easy check in at the bar (which encouraged me to order a much needed pint lol) with friendly service. Very clean and tidy room, comfy bed. Stayed and ate in the bar that night and had a tasty burger and chips. A stay that made me think next time I am down Frome way I would book here again without hesitation. "

"Perfect "

"The location is good for tour around"

"Excellent stay, nice room."

"Quick weekend visit, not sure i've ever been to a hotel where the staff have been more friendly. It was as if it was a long lost family reunion. The building is oldish and characterful in a good way. Our room was lovely and quiet, spacious too. I was going to give the bed a 5 star rating but then i thought i had to find something to criticise, the only thing was i heard a twang from a bed spring, that was it, perfect night's sleep apart from a "twang". I can heartily recommend this place to stay. It was lovely. Oh, and it's so convenient to town too."

"The room, large and clean with comfortable bed, nice clean bathroom. Staff were really friendly and helpful. Food was good, breakfast cooked to order and lots of choice. The location of the Hotel is great for Shaftesbury town, a 12 minute walk takes you to the centre. We really liked it. We didn’t use the pool but it looks nice, although it seemed to be constantly used by locals mainly. Overall very happy "