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"The decor and heritage of the property "

"Great hotel in Harrogate. Lots of shops and restaurants close by. The only downside is parking, but it’s not the end of the world there are other places to park."

"Everything excellent, breakfast really good big menu from continental, to full cooked breakfast, to all type's of fresh fruit, tea coffee and a machine for latte etc, staff very helpful and polite, evening meals really good. This hotel goes all out to cater for the residents. Definitely a revisit."

"Clean, spacious and modern room with large walk in shower and good water pressure. Friendly staff and no waiting on check in or check out. Funky vibe and decor downstairs, and a perfect location for exploring York city centre."

"I have to admit this was one of the nicest hotels I have stayed in. It was tastefully decorated, staff were friendly but not in your face and the feel was quiet luxury. The room was lovely too."

"Nice quiet hotel within easy walking distance of the centre of York. Lots of bars and restaurants around the hotel. Hotel parking and a public car park are a short walk away. Very friendly helpful reception staff, we arrived early, they held our luggage and transferred it to our room when it became available."

"An amazing building - lots of comfortable public areas. Only minor niggle - beds on the soft side for our preference. "

"Very good breakfast! Eggs cooked to order. "

"Excellent room, friendly and professional staff. Very comfortable bed (although the duvet wasn't very heavy). Excellent breakfast offering and nice bar. 100% would stay again in the same or other locations."