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"Great friendly staff. Great hotel."

"Excellent in all ways. Totally recommended. The volcano view from the lakeside of the hotel is amazing. "

"Downtown access"

"Muito bem atendido"

"As above"

"Very nice stay!"

"Stayed here for four nights with my son. The front desk service we received from Felipe was top notch! He was so polite and gave us a wonderful welcome. He went over all the amenities and was so helpful when we had questions. The staff in the spa were wonderful as well. I wish we could have stayed longer, but hope to return for another visit soon! "

"A great value for money choice. Good location, confortable rooms, great breakfast and a historic touch, for a fair price. Some rooms are better than others, so check your room or options."

"Perfect location - a few blocks from the bay and its sights and restaurants without being in the middle of tourist chaos."