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"As always,very helpful and accommodating."

"I stayed for one quick night at this hotel and I was blown away by the hospitality and helpfulness. I was down in thar area competing in a sports event and the reception staff on the night I arrived and the morning I left could not have been better. There was obvious communication between staff members which often is lost in the big chain hotels these days. Would love to return and sample the restaurant food and actually sit for breakfast."

"Really surprised how great it was - will book Ibis in the future "

"Our stay here was lovely. We travelled up for a family funeral and was wanting somewere qyiet and peaceful to rest afterwards. The host was very polite and friendly the bed was super comfy and the breakfast was 10 out of 10. We will definateky be using this place when we come to see family from now on "

"It’s a good hotel location to get to Lake District, free large car park. Friendly greeting at reception on check-in. Should also mention handy EV charger (fast charger) for EV cars (which I used) just off main road. So not only can you recharge your battery but also the cars. "

"Very clean. By far the best hotel in Carlisle that I have stayed in. "

"Very friendly"

"Hotel was absolutely amazing and the staff couldn’t do enough for you, our room (26) was perfect, balcony that looked out onto the castle and the music in the drawing room made a perfect castle atmosphere, breakfast was lovely and the staff even do a guided tour of the place with history information and even a video when you get onto the castle roof, would definitely stay again."

"I enjoyed my stay. Helpful staff."