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"I loved everything about this hotel. It was very clean. The coffee they provided in the rooms was delicious! The amenities were great..they even had free amenities in the lobby such as hairbrushes, razors, etc in case you forgot, as well as beauty sheet masks! The room size is small to Americans but that didn’t matter. It was very clean and comfortable! The staff always greeted us with a smile. 10/10 recommend!"

"Very clean and great staff"

"The hotel is convenient to get to train station or to the park. Staff is a bit mechanical and do not appear to be friendly unlike the other Okura hotels that I went to in the same trip. It can also provide better parking instructions for first timer for check in. We stopped our car at the front door simply wanted to seek instructions but was confused to be met with hotel staff with a loading cart but insisted we can't park the car there. "

"breakfast"

"The hotel feels dated and is in need of a revamp. The onsen space, while appreciated, was quite small and lacked the relaxing ambiance one would expect. Additionally, the water pressure at the bathing area was poor. Overall, the experience didn’t live up to expectations "

"Awesome stay."

"Everything is good except the smells of smoking in the corridor. Location is fantastic. "

"非常に質の高いホテルでした。夕食も美味しかった。"

"Enjoyed our stay!"