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"The building might put you off, but once you get into the floors of the pods it completely changes. Staff was welcoming and easy to talk to. Check and put was smooth and painless. The inside of the pod areas were very clean and well kept. The pods were very spacious and the restrooms were kept clean. Can't say about the other people there, but that's neither here nor there, you can control people. But the company does an excellent job with the property. Highly recommend and will be staying here...