We booked a room with a king bed and were given a room with a queen bed. No explanations or apologies until we realized and went bacm to the counter to ask about it, and only then did they tell us that there were no rooms left and there was nothing they could do for us. The drain in the bathtub was so clogged that we couldnt even shower because the water would rise around us within seconds. Behind the sofa in the room, we found someone else's dirty socks, and the lamp had no lightbulb in it, so we couldnt even turn the lights on after it got dark. The carpet was also gross, and if we walked barefoot in our room, our feet would get dirty with other peoples' hair, dust, and cracker/chips(?). Seemed like it hadn't been vacuumed in a while.