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"They need to work on the service delivery, and how to relay information to their guests. We were a family with kids during new year and ordering food left us frustrated waiting hours for food."

"The beds were great for sleeping, location and very quite. Nice hot water for showering. The restaurant food was great being vegetarian however, i feel there needs to be more ventilation as we could smell the non veg food while eating at the restaurant. Its not common to have the meaty smell all round the restaurant seating area. But overall great hotel"

"I had a great experience "

"C’est fantastique!"

"Nice welcoming and good food."

"The staff were very friendly and helpful and helped us practice our Swahili. We ate dinner and breakfast at the in house restaurant which was delicious. Our room was great and had everything we needed. We were also able to park in the reserved hotel parking out the front and the security helped us with our bags too. We had a great stay here and will hopefully be back next time we visit Nakuru!"

"Great stay, staff made me feel exuberant, and at relaxing.. catering to all my needs, wants and desire. Politely prepare my meal and ask did I need anything else. Greeting in the establishment was on going. House maids made sure room was thoroughly clean. Very nice clean swimming pool. Management spoke to me is everything okay! Would definitely tell my friends visiting to choose this Hotel. "

"The staff was super helpful. They got taxis for me, did my laundry, polished my shoes, reminded me of the breakfast hours. The hotel was incredibly clean as was my room. The food was delicious. I could not have been more pleased."