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RSL Cold & Hot Springs Resort Suao

4.0 star property
Baroque resort with 3 restaurants connected to the convention center in Suao

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Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Beach nearby
Hot springs
Beach nearby
Dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Spa
  • Gym
The current price is AED 607
AED 701 total
includes taxes & fees
13 Mar - 14 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western Style Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Style Tatami Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese Style Tatami Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese style room (Dual spring bath)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Lakeshore Hotel Suao

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (1007)
The price is AED 386
AED 446 total
includes taxes & fees
24 Mar - 25 Mar
Lakeshore Hotel Suao

About the neighborhood

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270

What's nearby

  • Suao Cold Springs - 5 min walk
  • Nanfang Ao Fishing Port - 3 min drive
  • Nanfangao Nantian Temple - 3 min drive
  • Tofu Cape - 5 min drive
  • Wulaokeng Scenic Area - 8 min drive

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪鳳鳴蘇澳羊羹本舖 - ‬8 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪正好鮮肉小籠包 - ‬7 min walk
  • ‪永豐活海鮮餐廳 - ‬13 min walk
  • ‪新建利冰店 - ‬13 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Upscale family-friendly resort connected to the convention center
Consider a stay at RSL Cold & Hot Springs Resort Suao and take advantage of a terrace, shopping on site, and a garden. Indulge in a facial, a body scrub, and aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks include:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • Hot springs on site, an electric car charging station, and express check-out
  • Guest reviews say good things about the overall condition
Room features
All 152 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with spring water tubs and rainfall showers
  • 45-inch HDTVs with cable channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 6 kilometers
  • Free roundtrip train station shuttle from 11:00 AM - 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:30 AM: TWD 4180-4180 for adults and TWD 2750-2750 for children
  • 3 restaurants
  • 1 bar

Restaurants on site

  • Snack Bar

Things to do

  • Arcade/game room
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 6

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature (Fahrenheit) - 108
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
Due to cleaning, this property's pool is closed from noon to 3 PM daily.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 24365486

We should mention

Pool access available from 3:00 PM to 10:00 PM
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Does RSL Cold & Hot Springs Resort Suao have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 3:00 PM–10:00 PM.

Is RSL Cold & Hot Springs Resort Suao pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at RSL Cold & Hot Springs Resort Suao?

Self parking is free at this property.

What time is check-in at RSL Cold & Hot Springs Resort Suao?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at RSL Cold & Hot Springs Resort Suao?

Check-out is at 11:00 AM.

Does RSL Cold & Hot Springs Resort Suao provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is RSL Cold & Hot Springs Resort Suao located?

This family-friendly Suao resort is located near the beach, within 1 mi (2 km) of Suao Cold Springs and Shenghu Shan. Sanxiantai and Baimi Wooden Clogs Museum are also within 2 mi (3 km). Suao Station is 11 minutes by foot.

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RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 350 reviews
Rating 8 - Good. 108 out of 350 reviews
Rating 6 - Okay. 23 out of 350 reviews
Rating 4 - Poor. 6 out of 350 reviews
Rating 2 - Terrible. 9 out of 350 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho. Also the breakfast food is just "average", nothing to write home about, just a "meh".
Stayed 1 night in Nov 2024

8/10 Good

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Stayed 2 nights in Oct 2022

6/10 Okay

Ken

Stayed 1 night in Nov 2024

10/10 Excellent

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人感動的貼心服務
我們退房後遺忘了一瓶宜蘭名產桔醬，當晚飯店主動聯繫，並主動幫我們免費寄回名產，揪甘心～服務超棒！！令人感動！
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pai-Yueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很輕鬆的週末體驗
很適合來放鬆，環境清幽，服務人員都很熱心，我們帶狗狗來雖然只能在寵物房待著，不過有監視器可以隨時觀察狗狗情況。
Stayed 1 night in Nov 2024

8/10 Good

Yang Hui

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Wencheng

Stayed 1 night in Aug 2024

8/10 Good

hsiao fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間空間大及舒適，房內即可泡湯。中庭環境乾淨及優美
Stayed 1 night in Sep 2024

10/10 Excellent

Ya-Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

KAI CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
水準之上的飯店～不過也有部分可以更好
看負面評價有點猶豫，最後還是訂了！幾乎是前一天才訂透過Hotels.com 銀卡。價格比官網再優惠一些 服務部分，我覺得員工都很友善也主動願意多做說明等等，路上環境內遇到每一位幾乎都是所以願意給五星 房間內有冷熱泉，預設也是空調都有開好，用手環進出。房間我覺得是還不錯算滿意～設施部分裸湯需要額外費用沒有進去，加上是夏天想說泡房間裡面的，頂樓也有交際廳挑高 設施部分，因為當天人不多的感覺，所以用起來不會人太多，但是戶外設施我覺得比較沒有連貫性～包含有趣的氣墊玩具也要收費一小時100元這樣。但是並沒有環園區的漂漂河環流，都是在一個小區域，設計上有點沒這麼好體驗，而且戶外休息椅子區還不能飲食！我知道為了保持乾淨用這樣管理的方式，但是不知道是親子考量還是怕麻煩之類的，渡假過程休憩旁邊喝飲料🍾～是很多基本標配，這點反而沒有很好 最後是早餐部分，是套餐制度，吃完可以依品項額外加點。我覺得如果用低價飯店這是非常優秀！口味上一般還可以，份量充足又有桌邊服務；但是「對於高價飯店」我覺得很差，高消費族群一直喜歡自己決定要吃什麼，尤其早餐很多人都吃只吃少許火腿、起司、咖啡慢慢開胃再來慢慢吃。之前去高級飯店Lounge 早餐都是包含桌邊服務，也有buffet精緻化讓人自己決定 以上入住心得～
頂樓大廳
早餐
早餐
環境
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yifen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
所有的服務人員都很好
Stayed 1 night in Jul 2024

10/10 Excellent

TSENG-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

TSENG-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jianxin

Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉，冷泉泡澡设施非常用心。入住好像到了欧洲的感觉。非常棒。
Stayed 1 night in Jan 2024

8/10 Good

Gabriel

Stayed 3 nights in Dec 2023

10/10 Excellent

CLAUDIA HAU YEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

五星級收費 三星級內容
房費不低（四人房要18000） 但無論是浴袍，個人池，或是遊戲區的項目都要額外收錢，感覺很不佳。 帶不足六歲的小孩去，同一個房間也需要加價NT$2500。 連泳圈以及在池畔旁的座位都要收錢。 觀感很差！ 可能團客價格比較便宜，但散客去，就不必了！ 泳池的動線很不佳，看到一大堆人在下雨天爬上爬下的。
Stayed 1 night in Nov 2023

8/10 Good

Shaoping

Stayed 1 night in Aug 2023