Kimberly, the owner, was very warm and gracious when I telephoned her in advance with a question. When I arrived, she carried my bag since I have mobility issues. This hotel is in the old downtown section of Stettler, with the streets filled with little shops and eateries. You can always stay in a Ramada Inn, but at this hotel you experience a bit of the old and new, and I enjoyed it very much. Just to be aware, no AC or elevator (rooms on 2nd and 3rd floors). Fans are provided in the rooms but even with higher than norm temps, evenings in Alberta are comfortable by opening a window slightly. I would stay here again.