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"I did a last minute booking as I was kicked out from the other inn having they over sold their rooms. Since the late booking, it hasn’t gone through the system, there was a trouble in checking in. Luckily, a male college join in later and helped me to sort out the issue and finally I got a room to stay! "

"Extremely helpful reception staff."

"Hotel was clean, staff very friendly and helpful, Mandy the receptionist was full of local knowledge and even got the little one an Easter egg!! Her dog Sydney was lovely too!. The food was excellent value for Money and great quality too, we will definitely be returning again next year for Easter break, this is a hidden Gem, Customer service in all areas was amazing."

"The hotel is in a great location, easy walk into the city centre. The rooms are spacious and comfortable. I loved the hydration stations on each floor to refill the water bottle. The staff were all friendly and helpful. "

"An historical building very grand the staff and services matched this context "

"Fabulous hotel in a perfect location. Staff were super friendly and the breakfast was lovely. Highly recommend as a great base for exploring the city "

"I love the old feeling of the place . The staff were great, especially Claire in accounts who sorted out my problem with my payment. "

"Amazing value for money, great staff and good amenities. Only gripe I had was we didn’t receive any room service throughout our stay which was a shame but access to the leisure centre was good! AC didn’t work either so can get quite stuffy at night The hotel is a 10/15 drive from the centre but honestly didn’t phase us as we got one of the nicest hotels I’ve stayed in. "

"Lovely venue, Carol at reception made us so welcome.Great facilities, beer garden perfect. Will definitely be back."