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MainStay Suites Springfield IL

2.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Springfield

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Springfield IL

Lobby
Indoor pool, outdoor pool, open 8:00 AM to midnight, pool umbrellas
Desk, laptop workspace, blackout drapes, iron/ironing board
Terrace/patio
Reception

Reviews

5.4 out of 10

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AED 172
AED 229 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Baymont by Wyndham Springfield IL
Pool
Hot Tub
Breakfast included
Pet friendly
4.6 out of 10, (135)
The price is AED 178
AED 207 total
includes taxes & fees
3 Dec - 4 Dec
Baymont by Wyndham Springfield IL

About the neighborhood

Map
3185 S Dirksen Pkwy, Springfield, IL, 62703

What's nearby

  • University of Illinois at Springfield - 4 min drive - 3.8 km
  • Lincoln Home National Historic Site - 8 min drive - 7.2 km
  • Bank of Springfield Center - 8 min drive - 7.3 km
  • Abraham Lincoln Presidential Library and Museum - 9 min drive - 7.8 km
  • St. John's Hospital - 10 min drive - 8.2 km

Getting around

  • Springfield Station - 14 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Abe's Hideout - ‬2 min drive
  • ‪Panera Bread - ‬7 min walk
  • ‪Curve Inn - ‬4 min drive

About this property

MainStay Suites Springfield IL

Hotel connected to a shopping center, revitalized in 2021
You can look forward to laundry facilities, a 24-hour gym, and a 24-hour business center at MainStay Suites Springfield. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, laundry services, and 1 meeting room
  • Luggage storage, coffee/tea in the lobby, and ATM/banking services
Room features
All 108 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free internet.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per hour), Free wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: 100 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 9.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate
  • Administrative fee: USD 9 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Springfield
Wingate Wyndham Springfield Hotel
Springfield Hampton Inn
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield Hotel
Hampton Inn Springfield Ohio
Hampton Inn Springfield Hotel Springfield
Wingate Wyndham Springfield

Frequently asked questions

Does MainStay Suites Springfield have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–midnight.

Is MainStay Suites Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at MainStay Suites Springfield?

Self parking is free at this property.

What time is check-in at MainStay Suites Springfield?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at MainStay Suites Springfield?

Check-out is at 11:00 AM. Late check-out is available for a 100% fee.

Where is MainStay Suites Springfield located?

Situated in the entertainment district, this hotel is 2.8 mi (4.5 km) from Washington Park Botanical Gardens and 2.9 mi (4.6 km) from University of Illinois at Springfield. Adams Wildlife Sanctuary and Henson Robinson Zoo are also within 6 mi (10 km).

MainStay Suites Springfield IL Reviews

Reviews

5.4
Rating 10 - Excellent. 59 out of 288 reviews" "
Rating 8 - Good. 38 out of 288 reviews" "
Rating 6 - Okay. 38 out of 288 reviews" "
Rating 4 - Poor. 46 out of 288 reviews" "
Rating 2 - Terrible. 107 out of 288 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

riley

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms at the main stays are very drirty
Stayed 1 night in Nov 2024

2/10 Terrible

REGINO

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 3 days, 2 night stay in this hotel. After checking in, i went to my room but unfortunately the room that they gave me was not even ready yet. It was not cleaned yet, the TV was on, beddings was messy. I told and complained to the front desk and they gave me a different room. There were 2 times that staff forced to open my door without knocking. They said they need to out something, the other one said he thought nobody was in my room. There were 3x staff came knocking so loud needing to out something in my room eventhough i already put “do not disturb” on the door. I was doing a very important video meeting for my work at that time. I complained at the front desk and i was told that they didn’t see a staff on their surveillance footage a staff trying to open my door. The hallway upstairs smelled like marijuana all day long. When i was checking iin, there were 3 guests also checking in who acted and looked like they were so high, snorting every now and then, smelled like marijuana. The staff even gave me the room card right away as he is aware that the 3 guests are unsafe. The location is unsafe. I did not know that the location is not great. I can afford to get better hotel in the area or in soringfield, but that time i was trying to save a little bit. The right word to describe this hotel is Scary, Poor and yucky. I should be staying until the 3rd day, but i decided to check out early, crappy hotel. This is not an exaggeration.
Stayed 2 nights in Nov 2024

6/10 Okay

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund
Hello, so I booked this stay on Hotels.com this Wednesday. The hotel called me non-stop about 7-10 times before I answered, and they told me they don’t have any rooms available. However I was still charged $326.65? Any help would be appreciated with this. Thank you
Stayed 4 nights in Aug 2024

6/10 Okay

Tyler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
$100 incidental on top of room cost of checking in. Which is reimbursed upon checking out, didnt know but no worries. Outlets in room didnt work and informed staff before checking in. As they have you check the room before hand. I was offered to swap rooms but it wasn't a big deal to me as bathroom outlets work. Room was clean otherwise and staff was friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

JL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocked!
It was better than I expected for the price. I will be staying again on my next trip back to my hometown.
Stayed 2 nights in Aug 2024

6/10 Okay

Carly

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Greg

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a joke
We have stay at this property many times throughout the years for work travel family fun , I have to say this is the worst it has ever been I would not recommend this hotel to any one I’d give it a 0.0 , during check-in, we were not allowed to check in until after 3 o’clock and the manager came out and was telling people that you may not have a room because their system was screwed up and if you’re in charge people an extra hundred dollars or more for a security deposit on the room you need to put that in your ad till you get to the hotel and surprise people with another fee on their card and then you get a bill the price ain’t even what you were quoted online. That’s kind of ridiculous also
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service
Close to interstate and State Fair wasn’t that far away. Front desk was on the ball. Was disappointed that there was no coffee available on any of the days. Air conditioner worked, toilet flushed and no clogged drains. Refrigerator was very clean! Very reasonable price too.
Stayed 4 nights in Aug 2024

2/10 Terrible

Sharon

Traveled with family
Disliked: Amenities
Absolutely the worst hotel we’ve ever stayed at. In 5 days we had no housekeeping services, even after repeated requests. We had to go to the front desk for towels, toilet paper, soap and coffee refills. Trash was running over. When the floor housekeeper was questioned, he told us we could clean the room ourselves My advice is to find a different hotel
Stayed 5 nights in Aug 2024

2/10 Terrible

Cindy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived late after a concert and they did not hold our reservation and therefore there was no room available for us! The whole town was booked full because of this concert so we had to drive 2 hours home at 1:00 in the morning! Never heard of a hotel not honoring a reservation!!
Stayed 1 night in Aug 2024

2/10 Terrible

Deborah

Traveled with family
Disliked: Amenities
We chose not to stay because it was in a really sketchy area. It felt completely unsafe I would NEVER recommend this place to anyone. Especially a family. We talked to people from the area snd they said we made the right decision. Not a safe area at all
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a breakfast option
Stayed 1 night in Jul 2024

2/10 Terrible

Brandi

Disliked: Cleanliness, property conditions & facilities, room comfort
Appears this hotel is going down
Up on my arrival, the lady at the front desk gave me my room key number 229, she told me to check the room to make sure everything was ok. The room had bugs crawling around a bug even tried to get in my bag and it was several bugs crawling around in the tub so they had to change me to another room, #322 which the tub was very dirty and the mirrors were dirty as well
Stayed 1 night in Jun 2024

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could do 0 stars I would it’s was VERY nasty we went to three rooms because I was in a room clean enough to sleep in
Stayed 1 night in Feb 2024

10/10 Excellent

Shiphrah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Derek

Business traveler
Disliked: Property conditions & facilities, room comfort
Tv did not work it wasnt even plugged in Ice machine on my floor did not work Hallways smelled like cigarettes
Stayed 1 night in Feb 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont stay here
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not great. Texture falling off ceilings, trim coming off, “tile” backsplash just screwed in, not straight. Outlet covers missing, cable TV outlet just hanging out of the wall.
Stayed 1 night in Feb 2024

6/10 Okay

Lisa Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ehh… not the best but would do in a pinch.
The lobby is pretty and everyone that works here was very friendly. But the actual condition of the room was just off. The room could be a lot cleaner, the paint in the bathroom was peeling off the ceiling, and the toilet paper dispenser was broken. We could never figure out how to work the TV or they don’t pay for cable. The linens for the bed need to be replaced. The room is a decent size, but the massive regular fridge needs to be smaller so it looks less awkward in the room. The price is what you pay for but it looks like the hotel is in a middle of a remodel and it just kinda stopped.
Stayed 2 nights in Jan 2024

2/10 Terrible

duane

Business traveler
Please do not stay at this hotel. First room unclean, hair strands in the bed. Second room the bed had a deep dip in the middle and used soap in the tub. Third option had roaches in the bathroom. Not to mention homeless persons roaming in and out of the lobby. I left and had to find another hotel to stay. I lost my money but gained peace of mind.
Stayed 1 night in Jan 2024

6/10 Okay

John

Business traveler
Interesting stay
It was very strange as it is like they expect the room to not be good as they have you visit the room to see if you will accept it before they will even let you in the room plus they have you sign multiple documents about accepting the stay the way it is. They also were aware all of their vending machines were empty and the only solution they had was to leave the hotel to get some out.
Stayed 1 night in Jan 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be investigated then condemned!
THE WORST HOTEL IN EXISTENCE!!! Ended up not even staying here as is was so disgusting. Smelled, filthy, suspicious people hanging around. I can’t even believe this place is even offered as a hotel! Shameful!!!
Stayed 1 night in Jan 2024