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"Receptionist was really helpful. All the staffs were kind and customer focused. Tehy helped out with recommendation to nice resturant Ayra resturant is aamzing and opposite the hotel. Also, i was booked a tour guide/taxi Taofeek, he was really good and well connected. Made my trip to Jordan beautiful. The hotel room is big and airy. The breakfast is basic but okay. Good price and they went above and beyond. Definitely will visit again."

"Wonderful experience in most naturally relaxing place on earth "

"I loved the check in and the amazing environment. This hotel is a gem in Jordan. Rawan Fakhouri made our check in so seamless and quite enjoyable. "

"The Black Iris is located in a central location in Madaba. We had no expectations but we were pleasantly surprised. The hotel has little curb appeal but inside the hotel was modern and very clean. Our room was a good size with a fridge and large comfortable bed. AC/ heat not an issue. The bathroom was good with a shower that provided plenty of hot water and water pressure. Breakfast was provided and the staff was very friendly and helpful. Parking was off the street in a lot next to the hotel. For the rate charge the Black Iris was a hidden gem."

"My mom and whole family very much loved this hotel and staff and service when took two rooms for three days We are going back next year "

"Great experience. As a bonus, the best restaurant (Oak Tree) was in the resort. Best Mansaf, a traditional Jordanian food. Thank you staff for a great experience. "

"Nice hotel, friendly staff"

"Beautiful hotel - quiet & in a very remote area, but perfect to get away and disconnect from everything! Dinner was very nice and they had live music and dancers. The pools were a nice touch along with the Dead Sea which was an option as well. "

"The host family was very friendly and helpful. The breakfast buffet had plenty of variety, and most items were suitable for vegetarians. This hotel felt much more like a home. There are comfortable seating areas on the balconies, on the porch, and in the garden. If you like cats, several amicable ones around love to be petted. (If you don't like cats, they won't bother you.) The area also has shopping within walking distance."