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"Always excellent"

"Ideally located within easy reach of the town centre and beach. Friendly staff ..Good selection of food in the restaurant..Ideal location for Ayr Racegoers.. "

"AMAZING!!! The restaurant team were simply the best. We had our 7 year old grandson with us who has autism, and the staff went well over and above for us. George spoke to him, Keiran the chef came out of the kitchen to see him. Truly exceptional and in his words “the best night ever”. Service goes a long way and this whole team nailed it, even with our annoyingly awkward requests with our meals. We love a night away and I have not experienced service like this for a long time. The management team should be proud of a truly exceptional front of house team, and of course a special mention to Keiran for making it a night to remember. "

"A stopover on our way to the Highlands. Lovely hotel, very comfortable room and bed. Service was great. "

"The staff who were on rota are lacking in customer service skills. Room had no body wash or other hygiene products other than hand soap. For a 4 star hotel, this is pretty poor. The food was lovely, but no condiments were delivered to the room. Blood stained carpets & ill fitting matress protectors, are also not conducive to 4 star hotels."

"Great friendly atmosphere, helpful staff, very accommodating, would definitely stay again. 😁😁😁"

"Very large rooms bed so comfortable great sleep. Very friendly staff."

"We love this hotel, perfect, love the food and very friendly and helpful highly recommend xxxx"

"Good leisure pool Helpful staff Pleasant room Good breakfast "